So strange.... Before I get into it, I want to point out that it seems like they have a bunch of reviews written by an AI, people pushed into writing them, or some company. You can see certain patterns in these kinds of reviews.
Anyway, I am customer who believes in multiple chances, but issue after issue.... First time I was there they pushed me hard to try to do a review, then they tried to charge me for water, which is not allowed in Connecticut at a restaurant in CT. There was also one of the longest wait times I've had to order the food, and the wait time was significant even after ordering.
Next few times no one was there during regular hours. Today I was leaving after receiving it, when I went the wrong way looking for the exit closest to where I parked. When I saw there was no exit there, I turned around and encountered an employee who said why are you over there. I said I was looking for the back exit, so then she said you cannot go there your trespassing. I said there's no sign there explaining any trespassing, and I'm merely looking to leave. For some reason an argument ensued as she seem to not believe me, she said I was behaving badly, and the hotel owner appeared a moment later and told me to leave and never come back. I asked what I did wrong, and he would not tell me what I did. He had me leave immediately or he was calling the police.
As for the food, it's good, but I've had a number of times I haven't had things at the menu said we're in stock. Maybe today all was in stock, but portion sizes aren't the best. Fortunately the areas of the hotel with a strong smell aren't this part. read more