Working with Teresa Carson was a wonderful experience. As I searched for a home in a new city,…read moreTeresa offered her wisdom and insight without ever trying to steer me in any one direction. She was not only professional and knowledgeable, but also thoughtful, forthright, and always respectful of my time (which was very limited) and my budget...also very limited. What really set Teresa apart was her sharp eye and honesty. She likely saved me from a serious financial loss (and potential health problems) by identifying a critical issue in a home I was ready to make an offer on. That alone showed how much she truly had my best interests at heart and not just to make a sale. Beyond that, Teresa was responsive, attentive, and a lot of fun to work with. Thanks to her, I was able to make one of the biggest decisions for me and my family with confidence and peace of mind. I highly recommend having Teresa on your team--whether you're buying, selling, renting, or even building a home.

It's unfortunate with all the good reviews for this place, we did not receive that same service…read more However, this is specifically about Michael Said who represents himself as part of this business. We were waiting on a house to move into and needed a temporary place to stay. Initially we felt fortunate to find this place as it was reasonably priced and we could rent it for six months. It was freshly painted but infested with cock roaches. Each time we notified Mr. Said, he did ultimately arrange for pest control. There were light switches that did not work, a closet door that would come off it's rails, missing drawer handles and we would find mice/rat feces in some cupboards in the kitchen. Mr. Said would have a maintenance person come out and fix things but typically not without multiple requests. But, we were only going to be there for a few months and we figured we would just tough it out. We barely unpacked since we were going to move again in a few short months. More than 30 days prior to our lease ending, we did notify Mr. Said that we would be leaving and not extend the lease. We also requested a "walk through" with Mr. Said. While he acknowledged the 30 day notice, he never responded to the walk through. On December 19th, more than ten days before the lease would end, we vacated the property but Mr. Said would not agree to meet. Ultimately, we left the keys under the door mat on December 21 as per Mr. Said's request. This was a full days before the lease was to expire and more than enough time for Mr. Said to walk through himself or with me to identify anything he felt should be addressed before the leased ended on December 31. But Mr. Said did not do this. On January 28, 2023 we received our refund and it was minus: - $150 for cleaning - $300 for "touch up paint" - $300 "yard cleaning & dead landscaping replacement" Given the constant cock roaches and rodent feces, I find the $150 cleaning to be excessive but we are not asking for that back. However, the place was newly painted and we never hung anything on the walls. There was absolutely not damage done to any walls that would necessitate any "touch up painting". The $300 is absurd and the lease specifically states "normal wear and tear expected". But there were no areas that needed touch up paint. It was winter when we moved out; Austin had just experienced several days of temperatures in the teens. You cannot possibly ascertain between landscaping that was dead versus dormant. However, there is no landscaping so I'm not even sure what they are claiming. There are two trees in the front and a big tree in the back. There are no shrubs, flowers or what they call "landscaping". While there might have been leaves on the ground, that's unavoidable at that time of year and no matter how often we could have cleaned up leaves from the trees, there would always be leaves. But there was no landscaping that arises to the $300 deduction Mr. Said took. I am a disabled Veteran who served 30 years for this country and it's appalling when people like Mr. Said take advantage of people. Again, I am posting this as Mr. Said represents himself as Realty Austin and for anyone who might do business with them, just to be aware of the practices of some of their people, specifically Mr. Said.

VERY BAD! They manage (probably own) a plaza on Austin Hwy. They have a hole nearly a foor deep…read morein their parking lot that damaged our car. Repeated messages to their office were not returned. (I did not reference what the call was about) I finally text a number for after hours and they refuse to call back. Once I told them they had an issue they told me to call my insurance company and "good luck". They could care less. They did not even bother to ask about the issue so they could fix it. They clearly don't care about the public or their own tenants. These are the kind of people that deserve to be taken to court. And they will be.

Stay far away they don't care. I have reported multiple safety concerns to them and nothing has…read morebeen done.

Most unreliable management company ever. Waiting for months for their answers. Not picking up phone…read morecalls, not responding emails. Not responding to the portal or deciding they are not fixing the issue. Very unprofessional

John Carroll is the best and most talented and passionate about what he does. He KNOWS Austin and…read morethe market here inside and out and this is what you want in a realtor who is helping you invest money in your primary or second home!!

Years of experience! The best realtor! Jared is knowledgeable and helpful. You can't go wrong…read moredeferring to Jared for your real estate needs.

Jared is the best of the best! He completely cares about his buyers, sellers, tenants. Look at all…read moreof his positive reviews. Anyone who would write negatively about him obviously has mental issues and is off. I just happened to go on his sight to write a review and noticed that one awful review. I've been working with Jared for 15 years and everyone I've ever sent to him thinks he is the best out there. Obviously the reviewer is not a credible human being. Jared has always treated me and anyone I sent with the highest respect. Grateful for him and shame on you Yelpyelp- made up name

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

We had a great experience working with Carson at Bramlett Partners as our buyer's agent! As…read morefirst-time homebuyers, there was a lot we didn't know, but Carson patiently guided us through the entire process and answered every question we had. During negotiations, he helped us put together a competitive offer when the seller was being difficult. He also helped with last-minute closing cost adjustments that saved us some money out-of-pocket, and has continued to answer our questions even after closing. We really appreciated his help through the process!

Carson was my buyer's agent when I was a first-time homebuyer, and I had a fantastic experience…read moreworking with him. He helped me sort through my priorities and ultimately find exactly the house I was looking for. Over the years, we regularly kept in touch about the market and my home's value. When it came time for me to move, there was no question that I wanted Carson to be my seller's agent as well. His advice on pre-sale preparation and pricing made a real difference. We received an offer within two weeks, while many other units in my development had been sitting on the market much longer, even after price adjustments. Having an experienced, knowledgeable agent like Carson guiding me through both buying and selling made all the difference. I would absolutely recommend him.

I run a small fitness and martial arts studio…read more We were looking to expand, so I contacted my brother, who is a very well to do real estate agent in Seattle. He said he'd find me someone here in Austin that I can trust. This turned out to be Steve Shire. The things that I liked most about Steve are: 1. He is very accessible. That was big for me. From previous experience with another guy, I realized that I wanted someone who would constantly keep me updated on our progress. In fact, when I mentioned this to Steve, he told me that if there was any issue it would be that he would provide me with too many updates. That, to me, was a good sign. 2. He is thorough. He took the time to explain things to me, and he seemed generally interested in actually helping me get the best deal I could. I didn't feel like I was just another transaction. I felt like he enjoys helping people and he offered me suggestions and ideas for ways to save money on any future work that I have done to the place. 3. He is a martial artist and has helped a lot of others find a gym. Obviously this won't apply to many people, but if anybody else is looking to open a gym, it's nice to know that you're working with a guy who understands the ins and outs of what you need in a space. In the end, I got a great deal on a space close to my current location. Everything worked out perfectly.

Our company was looking for space for our startup. Steve is a great communicator, answered all my…read morequestions very promptly and was pivotal in finding us an excellent space! We are 2 months in and couldn't be happier! Steve is a great guy to work with, you won't be sorry. Communication for me is key and he excelled in this department as well as his efficiency and knowledge working with the property manager. Thanks! Mike

Lenny sold my house after my divorce and helped me over the years to buy 2 others. He is…read moreremarkedly knowledgeable and helped me out of a few pickels!

From the owner: You will not find many Realtors as a Member Of The Better Business Bureau; Lenny's BBB File was…read morecreated in 1997 and we have maintained our A+ Rating for almost 20yrs, closing hundreds of transactions with hundreds of clients!

When I finally decided to go ahead and make the jump into the world of homeowners, I was lucky…read moreenough to find Rodney Bustamante. It took him one day. Yes, seriously, ONE DAY to find my home. I told him exactly what I wanted, what area of Austin I wanted to live in and next thing I know we're in the car driving up to the perfect spot. He helped me get great financing, the best price and was with me the entire way, ensuring I understood everything. He got me a true zero money down home! I couldn't have asked for a better real estate agent. He truly is a 5-star! As a side-note, he also helps with apartment locating and rental home locating.

Rodney is a consummate professional and very experienced - he listens intently, answers all…read morequestions in a patient manner, and delivers above expectation. He is a great buyer's agent and advocate, and made our home purchase smooth and easy. Rodney provided insightful guidance that enabled us to make an offer that was accepted by the seller in the midst of multiple other offers. Rodney accomplished this while negotiating meaningful seller concessions that made us feel great about the deal that we negotiated - no small feat in the incredibly competitive home buying market in Austin. Rodney's assistant, Patty Williams, was also a critical part of our experience and provided insightful input and support that made us very comfortable every step of the way. If you are looking for a professional and highly experienced agent that has your best interests at heart, I highly recommend you engage Rodney Bustamenate and his team - you will be glad you did!

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.