We've had a membership for about four years, and the facility keeps getting better. Each time we come we are convinced all the amenities are there and nothing can be improved, yet each time more things are added to improve the fan experience. Air-conditioned observation lounge with leather sofas, a water-bottle fridge, a soda fridge, and 360° views is awesome. Shaded outside observation deck is also awesome.
However, what sets Inde aside is the sheer customer-service and customer-pleasing and professional attitude of the working staff. From John Mabry, Track/Facility Manager, to Chachi who greeted us, took lunch orders, remembered who everyone was, and then made the lunches to spec, to Jason who came to let us know the timing for separation of Closed-Wheel, Open-Wheel, and Bike categories once the latter two showed up -- EVERYONE was top-notch perfect.
This wasn't the first time. I've seen John frustrated at on-track action, off-track delays, etc. and he's ALWAYS willing to smile and answer a question or discuss what's going on.
This outing was a group of our employees and their +1s. We got to introduce new people to on-track driving, let seasoned veterans do their thing, enjoy a fabulous lunch, and be treated like VIPs. Even the huge monitors said "Welcome" with our group name. These "little details" are what set Inde from the "golf club" analogy, or the "private dining room" in a restaurant, or the "ballroom wedding party" at a hotel. Truly this is a class act, and owner Graham Dorland should be proud of these people for their perfection.
Ehud Gavron
Tucson AZ
P.S. If I'm willing to wake up early on Fathers' Day Sunday and drive two hours... and two hours back... you better believe it's WELL WORTH IT!! read more