First time shopping here and found so many great items! Staff were very attentive, knowledgeable…read moreand helpful. Love their women's clothing and bag selection, was pleasantly surprised at how many designer items they had! Great bags from high end brands like Chloe, LV, even Mulberry, Chanel and mid range ones like Kate Spade. They price well and any issues are added to the tag, ie: a bit of wear in the collar. Walked out with two jackets, designer sunglasses and a fabulous Louis Vuitton purse that I'd never seen anywhere else. Can't wait to come back!

Where do I begin? I was a brand new Turnabout customer and had an issue with my online order (I am…read morelocated in the US). After some communication, the Owner of the company (yes, the original owner and founder who now has 8 retail store locations) took it upon herself to personally go above and beyond ("beyond" is an understatement!) to make it right! Joy Mauro took the care and time to literally make my fashion dreams come true. I am so moved and grateful to Joy Mauro. She is generous and kind, and truly cares about her customers; I will be a Turnabout customer for life. If you are looking for a little something to make an outfit special, or searching for your dream holy grail splurge item, look no further than Turnabout for amazing designer pieces at amazing price points! I can't sing their praises enough A++++

You can never predict what they're looking for. You walk through the store and they have beat up 20…read moreyear old Prada shoes but you bring in a new item with current designer tag on and they'll turn it away. I think their staff are not properly trained on brands and rely on what they know rather than researching and learning what is current. I've had good service and terrible patronizing service. Not my first place for consignment but gotta make a few bucks wherever I can.

I took 15 pairs of Levis and several pairs of hardly worn shoes. they said that shoes are no good…read moreunless they've been polished, lol. As for the jeans, they only chose 2 pairs, both button down 501's, which were 25 years old, and in new condition. I turned them down, and took all my goods to Salvation army. This company employs Gen Z people who treat older citizens much too casually. They could certainly use some training on respecting their elders. I will never shop there.

My visit to Rudolf's Crystal was a first time stop, browse, and shop experience. Though I had…read morepassed the shop often during early-morning Mall walks, and admired the window displays, I had never been inside to truly get a 'real' look at the offerings. I changed that recently, and planned a visit when I knew the shop would be open, and I could get inside and see some of offerings in-person. I finally met Nadia, my host for the 'event'. Her much-enjoyed, and appreciated very personal attention and service provided such a friendly, interesting, and rewarding introduction to my first time browsing and shopping there. She removed all items from the window displays that I pointed out as being so admired on my stop-by walks. And placed them on the service counter for me to really see, feel, and "experience". Yeah, I finally got to see them up close and personal, and 'wow', sure liked what I saw., and learned about them. I left pleased, and very happy I had finally been inside Rudolf's Crystal -- my stop and shop truly was a 'visit', and such a delightful experience. I purchased a lovely threesome of small gifts to bring home and enjoy.

I was just in the store with my friend and her daughters…read more The sales lady wouldn't leave my friends younger daughter alone and approached her several times while we were browsing. We were all touching things but the rest of us, including other customers were never approached. My friend was going to buy her 10 year old some of the jewelry so she was trying to find ring and her daughter was told not to touch them because it drives the sales lady crazy. Her daughter was being respectful in how she was handling things and was with adults. She was sooo rude, so much so that we left. We will not be returning to this store.

We dropped off clothes to be sold by this business - Waste of time !…read more They don't give you any receipt that you have even dropped anything When we stopped in a couple of months later to see what had sold they couldn't find any record of us Dropping off our items - They are So disorganized & very arrogant When you ask them about it . We didn't want to make a fuss about the whole experience & how Poorly this business is operated ! We have spoken to other people who have shared their experience And we have yet to receive a Positive response . So - clearly will not be going back And certainly would not recommend this business to Friends or relatives ! R L

The employees are extremely helpful, kind and friendly. We had a really nice conversation in French…read moreand they found me some extremely cool pieces I've been wanting for a long time. I highly recommend this store I will definitely be back soon.

I've consigned at Mine & Yours in the Kits location. What sets them apart is that they do what they…read moresay they will. They really stick to that principle. The prices have leveled compared to before. Perhaps they have new buyers and are priced properly. When you bring items in, you get three clear options: they buy it outright on the spot, you consign it and wait for it to sell, or you take store credit to shop. That flexibility lets you choose what suits you, whether it's quick cash, a better payout later, or building credit toward your next find. The terms are explained plainly, with no surprises. The process is professional and respectful of your time due, and the shop itself is very well curated. I'd recommend it to anyone who wants to clear out their closet or shop secondhand and be treated fairly. Also, they have text me many times when they have sales or special events, very personal and I feel special (be on a good distribution lists), very lovely people indeed, plus, they love my wee pups here that every time we pass by the store, Lavender and Chappie will pull me in, because they get royal treatment. Thank you Mine and Yours! Kudos to that customer service skills.

One of many high end consignment shops in the downtown Vancouver area, Mine & Yours trades in high…read moreend luxury brand clothes and accessories that have been slightly used. The luxury brands that my wife saw were: Self-Portrait, Louis Vuitton, Stella McCartney, Maje, Gucci, Jimmy Choo, Fendi....even a piece of Fendace (collab between Fendi and Versace). The condition of the items examined were all nwt, excellent, or very good. My wife ended up buying a pair of Givenchy sneakers, which she thought was a great deal. You have to be buzzed in by an employee to get in, and the store itself is small, so they probably limit the number of people inside at a time. It wasn't that busy on a Sunday afternoon.