Thanks Dr Bristol & Jason for taking such good care of me! I also want to thank Jordan for getting…read moreme an appt so fast for my crown work! Tuesday, 11/16, my crown came off while I was chewing gum; luckily I was able to save the crown from the gum or me swallowing it. I called 21st Century and Jordan set me up for an appt on Wednesday with Jason. While Jason was examing the crown & the area it came off he discovered that the crown was cracked & had a small piece missing. After some x-rays and consultation with Dr. Bristol we decided it was best to have a new crown made & a temporary one put in. So impressions were made & the work began while working on the area for the crown Br Bristol noticed that the tooth in front of the area had a cavity so she asked me if we should take care of it & I agreed. So cavity taken care of & filled; new crown ordered & temporary crown in. Whew! Yes, there was some nitrous oxide involved but everything ended well!! Thanks again Dr. Bristol, Jason & Jordan!!! I will see you December 8th for my permanent crown.

I was SO disappointed in our appointment. I went to this office specifically for one service -…read morewhich was not performed - arranging everything beforehand, including sending x-rays from the referring dentist - and the office agreed and quoted a price. Today, it was like the dentist knew none of this. They just repeated what the previous dentist had done. And the amount I was charged, was completely different from the quote. Yes, I brought it up politely, but they never addressed the problem, just repeated the amount owed and expected payment. No discussion. They sent a 'treatment plan' that had absolutely no mention of treatment, just a lump sum, and something to sign to indicate how we'd pay for it. And their prices were NOT reasonable. Clearly, profit is all that matters here. To top it off, the dentist was not someone with whom I felt confident. They failed in every possible way. Please don't respond with fake apologies like "I'm so sorry you feel that way." It's meaningless and insults the readers' intelligence.

Dr.Michelle are very nice and friendly,you can ask any question that you have,…read moreAlso stuff are very nice too I was so afraid to go to dentist but this clinic make me comfortable

I had a very good experience at Dentistry of Las Colinas. The staff was professional and welcoming,…read moreand the hygienist explained everything clearly before starting. The exam felt thorough without being rushed, and the office was clean and comfortable. Overall, a reliable dental practice with attentive care.

Be aware that this dental office now will charge their customers an additional $8 on top of their…read morefees to pay for their PPE (not covered by insurance). I feel as if a dental office should take it upon themselves to protect their customers and not pass the cost onto them. My wife likes this dentist but this type of charge feels somewhat insulting given how much this dentist already charges. I believe they need to change their policy immediately or risk losing even more business.

New to the area I had to find a new dentist. Well here it was in my own office building. How…read moreconvenient. I made an appointment and they had an opening the same week! I transferred over my records and two days later I was in the dentist chair. The hydenist did an excellent job and really scrubbed my teeth and gums without too much judgement of my poor habits! The dentist Doctor jack visited me at the end and was super efficient and to succinct. I liked that. I'll be back! Highly recommend especially if you work in Williams tower or las colinas. The decor was a bit dull and dated but the tools inside the work areas were modern.

I am honored and pleased to call Dr Jason Erickson our dentist! He will excellent customer care to…read morehis patients! Thank you for being the best dentist that a patient can ask for. We are also grateful to have Cheryl s an excellent hygienist. Today I had a visit and I told her Cheryl you do excellent work. And I should have been telling her this over 20 years ago. 100% customer certified​

After receiving an emergency orthodontic procedure, I decided to return for my general cleaning…read more This facility is very modern very clean very professional, and very friendly. The Services provided are not rush but they take their time when it comes to cleaning your teeth. I feel comfortable with the services provided and I feel the staff are very professional and technically proficient. The equipment is very modern and up-to-date and the staff are trained in the newest technology for dental care. The prices are not cheap however, you get what you pay for top-notch service is not cheap, It does cost, but it well worth it.

Dr Roy was amazing. Him and his staff were very friendly and made me feel at ease. The office is…read morewarm and welcoming and the staff went out of their way to make sure I understood my treatment. I highly recommend this office.

From the owner: The skilled team at 21st Century Dental & Sleep Center is committed to providing you and your loved…read moreones with the star treatment. With a full range of general and specialty services, we've got you and your family covered. From your regular checkup and cleaning to treatment for sleep apnea and snoring, your Irving dentist is prepared to meet your needs from the comfort of our state-of-the-art office. Don't wait to experience quality, compassionate dental care. Learn more about what sets us apart, then contact 21st Century Dental & Sleep Center today!

Amazing care, the whole staff is great. I had switched my insurance and was needing something that…read morewas closer to me.

I had a very disappointing and frustrating experience with Dental Concepts during my Invisalign…read morefollow-up appointment. This was my first follow-up since receiving my Invisalign trays about 2 to 3 months ago. When I arrived, I was told that I was supposed to bring my Invisalign boxes back to every appointment. No appointment reminder stated this, and I was not given a clear written handout at my initial appointment explaining what was required for future Invisalign visits. This was especially frustrating because at the end of my first Invisalign appointment, I specifically suggested that the office provide patients with a handout outlining Invisalign expectations, including what to bring to appointments. That would have prevented this entire situation. Instead, I drove through Dallas traffic, wasted my time, and arrived for an appointment that could not move forward because of information that was not clearly communicated. The staff member who initially spoke with me did not speak English clearly, and I had to keep asking her to repeat herself. This is not about attacking anyone personally, but clear communication is important when patients are receiving treatment instructions. When I later expressed this concern to the office manager, Catia, she made excuses and stated that clear English was not required. That completely missed the point. Patients need to be able to understand instructions related to their care. When I became upset and asked for the doctor, an assistant was sent in instead. I explained that I did not need to speak with her and asked again for the doctor, but she continued trying to talk to me even after I asked her to stop. Dr. Barnes eventually came in and was not rude, but instead of fully listening to my concerns, the focus was placed on the fact that the instruction was supposedly "on the box." Having something printed on a box is not a substitute for clear instructions, a written handout, or an appointment reminder telling patients what they need to bring. My biggest issue was with the office manager, Catia. When I spoke with her about my refund and explained that the office should add a reminder message for Invisalign patients to bring their boxes back, her response was dismissive and sarcastic. She said maybe I could show them how to do it since she was not IT. I told her that it was not my job to fix their office's communication issues. I also reiterated the importance of providing a handout at the end of the initial appointment so patients know what is expected. At that point, Catia asked me to leave. I told her I was leaving anyway and that there was no need to imply that she was putting me out. She then stated that they did not have to "baby" me with a handout. That comment was extremely disrespectful, unprofessional, and unnecessary. A written handout is not "babying" a patient. It is basic patient communication and customer service. To make matters worse, another staff member, a white female employee, attempted to confront me about the way I was speaking to Catia instead of focusing on how the office had failed to communicate basic Invisalign instructions. At that point, I had already asked Catia to stop talking to me and to process my refund. I told the employee to get out of my face because I did not need another staff member escalating the situation or inserting herself into an already tense interaction. I also changed to this office after following a Black dentist, but I rarely saw her after becoming a patient. As a Black patient, that felt disappointing and misleading, almost like a bait and switch to attract more Black patients without actually providing the relationship or care experience I expected. Dr. Barnes was not rude, and Dr. Narav Patel was not rude either, but the overall office experience, communication, and handling of my concerns were unacceptable. Catia's attitude and comments escalated the situation instead of helping resolve it. I will not be returning, Upload photo

NICE people! Dr Pangburn and team made me feel very welcome and comfortable on my initial…read moreconsultation today. He sat me down and really listened to me share my past dental history and then took his time looking at my challenging case. Ultimately he is referring me for an Orthodontic consult, but I will be back to him for everything else. I may just get past my fear of dentists yet.

Shout out to the dental assistants at Dr. Pangburn's office. They are the ones doing the heavy…read morelifting around this place. Dr. Pangburn is a no nonsense dentist, that says what he needs to in the least amount of words, then he's gone like a phantom. I was referred here by my mom, who likes to go to the oldest dentists available. For some reason she's proud to say that she's retired at least 7 dentists. ???

Very detailed oriented and strives for perfection in her work and is reasonably priced. Dr…read more Williams is patient and very knowledgeable about her work.

i am SO pleased to find dr. Williams. central Irving, so smart, GOOD (no pain, and i had broken a…read moretooth!), all the staff was wonderful, including working out insurance.