I needed a hat for a fundraiser for the Ukiah Senior Center. I went to Incognito and was happy to…read morehave found a perfect hat. The owner was helpful and the variety was good. They have all kinds of stuff for all events. I was glad I found this place. Thank you for your help. Jim

I love these guys! They have perservered for years, supplying most of my clown and street theater…read moreneeds. Yeaaahh for our local business. The propriatress may be a character, but I do not find her rude.

Heidi is amazing. Why would anyone buy a costume when they can come here. So much to choose from!…read moreAnd layers of fun embellishments!

Much to my surprise, my wife's holiday party, this year became a 70's dress up as an option. As…read moremuch as I ... LOVE ... putting on my suit for the annual holiday party (you missed the eye roll), I thought it would be fun at do something different and go 70's....but where do we start? I looked up a few places on Yelp and we planned a Saturday costume hunt. Our first stop was all we needed. Can you guess where we stopped? We met a wonderful lady, Heidi. She gave us full attention as she sought out options for my wife and I to wear. There were racks and racks of clothing / costumes in the small shop. She seemed to pull out options out of the air. My wife had quite a few options to chose from. A guy, had a few, but Heidi did her magic and put together a costume that was perfect. You get the full experience at Custom Costumes. Once you select your clothing, you get to chose all your accessories (no added costs)...and man, there are MANY accessories to chose from. Heidi is very resourceful too. From a piece of fabric, she created a perfect scarf for my outfit. A necklace didn't fit properly, she added an extension which allowed it to fit perfectly. When all was said and done, we loved our costumes. Our attire got raves throughout the evening. We rocked it! I could go on and on, but I think you get the gist. This place is awesome!! Heidi is wonderful and knows her stuff. Thanks for creating a wonderful evening for us...not your typical holiday party memories.

Halloween City is OK. They have a huge selection of cheap costumes, and while they benefit great…read morecauses (I think it's March of Dimes, City of Hope, something like that), they look&are cheap. They had fewer Halloween decorations, so if you were making your own haunted house, it was meh. The service was OK. A scary meh.

Too bad this is the only Halloween store in Napa. I just went in there today asked the employee in…read morethe red flannel a question and she just gave me an attitude and was short about my question and just stared at me with this rude look on her face and was rude to the employee at the cash register. Maybe she doesn't care about the job enough since they are only there for a month, but they should have more self pride than that! But, on a better note the girl in the rockos modern life Hat was awesome! She was happy and engaging. The one star is for the employee in the red flannel. You should work on your customer service skills and learn to smile.

Stopped in on an overnight vacation in Santa Rosa and often go to thrift and vintage shops wherever…read morewe go. The person who worked there was so friendly, and let me know about more jewelry in case I was interested. The selection was amazing, high quality, and varying price points! Come for amazing vintage!

I got body shamed at this store by an employee! I understand that vintage clothing requires being…read moreaware of measurements, but negative comments were made about my appearance. Never shopping here again.

Very friendly staff and good selection of costumes for all ages. Just like any pop up store that's…read moreonly open for a short amount of time during the year it can be a little pricey but nothing to crazy.I take my kids to all of the spirit halloween stores in sonoma county every year.

The service and selection went above and beyond my expectations! I took a friend and a man asked if…read morewe needed help, we asked to pint us in the direction of something scary and he showed us some of the coolest masks and costumes I have ever seen! The masks are so creative and scary! He had some really fun ideas too! I really appreciate such friendly and helpful staff! The sugar skull masks were reasonably priced. There are also coupon codes online o get a better value. They really do a great job with the sections, one for vampires and another for "Jason". Really well done. This is definitely my favorite seasonal store in Santa Rosa for costume/decor shopping, plus just having fun seeing all their displays and creativity,

This company is horrible. They're overpriced. They sneak in different kinds of shit and they blow…read moreup what they sent to your insurance company and they're just not worth it. Horrible customer service I would never use them again.

My first time at this store and my experience was positive and more than I expected. My good friend…read moreis a middle school teacher and her students and school are putting on a theater event. I went looking for 50's and 20's clothes. After finding two things I was considering, Costume Christy jumped in and found me 5 great items. She also gave me a discount because its for students doing theater. I was SO excited to send my friend pics of the finds!

I went in to the stores new location on W East Ave to see if they had electronic light LED…read moreHalloween decorations in shape of Bats, Ghosts, Black Cat, Jack-o-Lanterns but they had none. I was asked by 2 of the floor clerks 1 young woman and 1 young man, but they did not have anything I was looking for as far as the Halloween lights display. Did not see to,place much effort in even looking it up on their inventory system. The male clerk did not seem too friendly , even down right rude. I asked him if they were even open on Sundays and he had a terse, voice and seemed pissed off because I did not buy something. They do have a large selection of Lawn and backyard displays which were expensive. If you do go and shop there you would do better by asking help from the sales women, and not both the only male salesman there. I think there were like only 2 other shoppers in the store at the time. GoodLuck!

Such a big selection,great value and very friendly staff. We purchased such cute items for our…read moregrandchildren and of course they wanted more!

This wonderful little shop is located on the east side of Mangrove Avenue just before you get to…read morethe stoplight on 9th Avenue. Elizabeth, the owner, has a wealth of costumes​ and she is happy to help you find one to your liking. She'll also work with you to combine pieces to make your own wonderful creation. She has a large selection of Victorian costumes and can also set you up for any Ren Faire event you might attend. Her prices are more than fair. It's probably a good​ idea to call first.

Time traveler has a great costume selection!!! It's very clean! The owner is so sweet and knows a…read morelot about her trade a great place for Halloween! I love this store!!! So much better then dirty alter ego!!!!!!!

I like the animatronics really good detail I can't wait for this season here…read moreHopefully they do good this year because last year did they really good I love Spirit Halloween I hope I never ever shuts down bye-bye see you next year in the other year in the other year and the other all these years I'll see you

The employees were nice but very misinformed. I couldn't try on a costume because of no fitting…read morerooms and mistakenly thought I could return if I bought the costume. When I tried to return they said, can only exchange costumes no returns and it was a new policy. So be careful. Maybe it could have been obvious but no one had informed me about purchasing and no signs were posted. Probably won't shop here anymore. Costumes aren't worth their prices anyway. Better off shopping on Amazon or just diy your own costume.