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    In2Deep Diving

    4.8 (78 reviews)
    Open • 10:00 am - 6:00 pm

    In2Deep Diving Photos

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    First receipt for new octo
    Shervin S.

    I don't normally leave reviews like this but I had to share my subpar experience at this dive shop. I wanted to get my regulator serviced prior to a dive trip in Hawaii. I was quoted over the phone (roughly $200) the pricing was a bit more than another shop but I wanted to stay local and support a local business. The staff was very friendly as was the owner that I met. They inspected my regulator and told me that the octopus needed to be replaced. Every octopus was $200-$300. I pointed out a cheaper one they had in the back but it still ended up being $150. I complied and didn't want to make a big deal as I wanted to give them the business. They took my gear after my purchase and told me it would take about a week to get it serviced. I received a phone call a few days later that the service was done earlier than expected. I brought my bcd in to make sure everything was working. I hooked it up to a tank and to test my gear set. As soon as I turned the tank on, there was an instant rush of air coming from one of the "serviced" stages. Again, I didn't make a seen or voice any frustration. I told them it wasn't a big deal, and I packed my things to head out. Before leaving, they mentioned that my dive comp housing needed to be replaced, which again I complied with. I came back again a third time once the servicing was finally complete. This time, the owner didn't greet me and the first staff member that I had been dealing with wasn't in the shop. A new staff member came and assured me everything was working fine. I tested the gear and it seemed alright at the time. The second bill came, and I noticed that they had added a few extra charges on there. My $200 quote had become over $400. I wasn't happy about any this but I paid and packed everything up. To top it off, they didn't even thank me upon leaving which I found rude. I arrived on my dive trip and I unpacked my carry-on dive bag. I hooked up my gear and then I noticed an issue with my dive computer. The housing that had been replaced and "serviced" wasn't They attached properly and it wasn't even usable (see photo) I didn't want this to ruin my trip to Hawaii so I ended up renting gear from the dive shop out there After all that, I spent over $500 on gear and I didn't even get to use my own gear. Find yourself another dive shop and don't waste your time and money here. I only gave a second star because the staff was friendly.

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    3 years ago

    Definitely had a good time company was great and they helped me out with everything I needed

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    6 years ago

    Love In2Deep! Best dive shop in the West side and so happy for their new location near me. Can't wait to dive again with you!

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    Page 1 of 2

    Ask the Community - In2Deep Diving

    Do you conduct any guided scuba tours for first time divers?

    Yes! Usually the guided dives are at Catalina's dive park.

    Don’t See Your Question? Ask Away!

    Review Highlights - In2Deep Diving

    “I cannot say enough great things about Carrie, Nick and the entire shop's planning of this trip and how it went.”

    Mentioned in 21 reviews

    Read more highlights

    Spear America South Bay Spearfishing

    Spear America South Bay Spearfishing

    4.8(66 reviews)
    11.7 mi
    •$

    I went to Spear America to pick up supplies for my Free Diving Course with Lance Lee, I was…read moreassisted by Dave and Max. Both were extremely knowledgable about everything and made the entire process easy. They listened to my requirements and budget and help me to select the best options that fit what I wanted. They were open to all my questions, and took their time explaining everything Free Diving and Spearfishing as it related to the equipment. I am definitely coming back.

    I came here because I have heard amazing things and was recommended by multiple people who are part…read moreof the dive aunties about how great and knowledgeable the staff is. I wanted to get some help with deciding on and purchasing free diving fins and a spear gun. I just walked out of this store extremely disappointed with their complete lack of customer service or interest in me as a customer. One employee was sitting behind the counter on their phone. The other employee was working on a spear gun. "Fins are on that wall (points)" "spear guns are over there and are anywhere from $200-$1200". As someone who came in and explained that I've done some research but this is my first time purchasing and I really want to like talk it through with someone and get advice their complete lack of interest in helping me was pretty disappointing. I didn't even get a " hey let me finish up with this spear gun and then we can go talk through some options. " there was just no interest in helping me. This definitely is not my definition of customer service and I will be spending my money elsewhere with employees who are interested in helping.

    Photos
    Spear America South Bay Spearfishing
    Spear America South Bay Spearfishing - Manager Dave with a trophy Cubera Snapper aka Pargo.

    Manager Dave with a trophy Cubera Snapper aka Pargo.

    Spear America South Bay Spearfishing - Team Diver Scott Blumer and Richard Balta shooting massive Bluefin Tuna.

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    Team Diver Scott Blumer and Richard Balta shooting massive Bluefin Tuna.

    In2Deep Diving - scuba - Updated September 2026

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