I just want to tell everyone what a great experience I had a Eyemart Express!…read more I wear progressive lenses (trifocals without lines) which can be very costly if purchased at an optical shop. So when I heard about the deals offered at Eyemart Express, I drove the extra distance to check it out. (Thanks to the associate who gave me directions to the shop when I called, as I don't live in the Northland!) Sammi and Micah provided me with EXCELLENT customer service! I had a lot of questions, trying to figure out what the best "deal" would be, and they were very patient with me as they guided me through the decision process. They also took the time to discuss the types of lenses and additional features that might improve my experience with the new eyeglasses. I settled on two sets of frames, and even with polycarbonate lenses in one, my total cost was under $150! The best deal: they were able to make the lenses for both sets of glasses in under an hour, so that I didn't have to make the trip a second time to pick them up. My husband and I went out to lunch at a nearby restaurant, and by the time we returned to the store, my glasses were ready! Again, Sammi and Micah took the time to be sure that my new glasses fit, that I was comfortable in them, and that all my questions were answered. It was an incredibly easy and pleasant experience; I walked out with two sets of glasses that I love, at a great price, after receiving great customer service. I will definitely be back!!

The Optometrist part of this location is absolutely wonderful but I will never use the other side…read moreto buy glasses again. It was not as pleasant as I thought it would be. No one was helpful in fact, my son's eyeglasses are too large for his face, yet no suggestions, guidance, or professional recommendations were provided during the selection process. When visiting an establishment like this, I rely on the expertise of the staff to ensure proper fit and value. Maybe I didn't receive the same help as the others because I'm a minority. Who knows. The only reason the rating is at a 3 is because of the medical side otherwise this would be a 1 for me.

I thought this was going to be a much harsher review, but it was saved. I had a great experience…read morein-store (Liberty, MO location) and am very pleased with both my glasses AND the time it took. David in Liberty was a pleasure, he was exceptionally helpful, pleasant, funny, and engaging. I would recommend him for sure. I was told it would take an hour for my two pairs of glasses; it took 20 minutes. :) However, after I got my glasses I tried to register online so I could buy some more glasses from home. I tried to register for a week and kept getting an error message. I finally called customer service and was told that for some reason there were two accounts associated with me. The customer service agent was awesome and she told me she fixed the problem within a minute. She did and I was able to get one step closer to logging in. There was a new wrinkle, though. My prescription expiration date was entered as the day I got my glasses so, essentially I cannot order glasses online since my prescription appears expired. I called customer service back (5 minutes before they closed, btw). That agent told me that I could just go to the store and there was nothing else to be done. She offered only a coupon for 50% off an in-store purchase. I was irritated, but it wasn't her fault. I asked for a supervisor. I was on hold for like 2 minutes and then the phone disconnected. I was HOT since I figured they'd hung up on me since it was almost closing time and I was asking for a supervisor. I was already composing an angry review and email. Then my phone rang. It was the supervisor (Mary) calling me back. She was professional, helpful, empathetic, and great. She saved the interaction, my impressions, and this review. Thanks again!

Everything about this place of business I've loved for years. Both doctors are wonderful very…read morecaring and always have helped my children and my family. The staff there is incredibly helpful the manager Daron he's great. I've never looked forward to visiting a business for our yearly eye exams, and glasses. Same-day glasses is a win for me. Very affordable and Eyemart express always has coupons which is great.

Great service and selection sums it up. They also have a partnership with Maui Jim's which is…read morenecessary if for example you need new lenses that are not knock-offs. I highly recommend eyeSmith!

I got those frames , american made for $99 each. The Hoya lenses they offer me are $99/pair, adding…read moretransition for $179/pair. No insurance involves. They did some fancy check up, adjusted the frames around my head, make me feel that the I am being treated well. The transition frames takes an extra day, but the other hoya lenses without transition takes 1 hour to make. They sent the frame to me fast, double check the address, make sure that I receive the lense. It is very good work ethics and customer service. I feel compelled to stop my work and drop some nice words for them.

Vision Works on Church Rd, Kansas City, MO has people who are warm, supporting, caring and…read moreknowledgeable. I have been to competitor whose service (lack of) and quality of product (was poor) and they couldn't get my prescription correct and told me I would have to live with it. But Vision Works fixed the problem. Very pleased!

Do not buy from Vision Works!! Company has gone downhill. I…read moreBought some transition glasses 10 month ago; lenses are now delaminating around the edges (definitely a material defect). Took them back to the store where I purchased them, Employee said they only warranty them for 3 months. I tried to find a way to email customer service and that was not possible. They do have a customer service page, but the complaint link did not work for me. Bottom line, save your money, buy your glasses from another merchant. Kansas City customer

I'm typically not one to review my doctors but Dr. Tiller deserves so much praise. I cannot believe…read morehow great my appointment went. The office staff is incredibly professional and friendly. I have seen several optometrists since starting glasses in my teen years and no one has pleased me like Epic Vision. Dr. Tiller explained so many things about my eyes and correction. She had an actual conversation with me; I felt like I was talking to an old friend. Their prices are so reasonable and I'm happy to say I will be back!

I had an 11:30 am appt arrived at 11:25 gave them all the papers/ identification. There was no one…read moreelse here except someone picking up glasses. The appointment started at 11:48 am... 18 minutes sitting in an empty office. Dr. Tiller knows what she's talking about and will do a thorough exam. Answers all questions.

Brookside Optical Prairie Village: provides amazing service, and Joe is exceptionally helpful!…read moreExpert help: Joe helped me pick the right frames quickly. Great care: The staff is very friendly and professional. Fast service: My glasses were ready on time.

I was very sad when my precious eyewear purveyor closed her doors, Optical Innovations in…read moreBrookside. I searched online and found that Brookside carries my favorite brand. I walked in and was geeeted by a very friendly face, who made me feel comfortable immediately. Joe Alvarez makes the shopping experience pleasant. He gives excellent suggestions about what looks good on your face based on his style and years of experience. I highly recommend!!

I just moved to Kansas City and was referred to Precision Optics by a co-worker. Let me tell you,…read moreyou would never expect such great service from an eye care provider. Dr. Jill is the most AMAZING doctor I've ever had the pleasure of dealing with. She is very caring and easy to work with. She explains everything she is doing, but keeps the appointment just quick enough. She also MADE SURE to look for the most affordable payment options. The facility is in a great location, and the inside is very nice, clean and modern. Don't know which contact brand you want to try? I left with three different samples she recommended for me and some special eye drops for my extra irritated eyes. It's not often you have someone who is that willing to make sure you and your vision are happy. I would never think to Yelp about a doctors appointment, but Dr.Jill and her staff were just that awesome. It's nice to have a doctor who actually cares about you; I will definitely go back and make a point to refer this place to everyone I know, even if they don't ask. The only reason I felt the need to rush out of there was to write this review. Happy, happy eyes!

The lady working the front desk was super nice and very helpful in finding what was right for me at…read morethe store.

Awesome customer service. Very helpful with insurance. I felt that they took the time to listen and…read morehelp me with my eyes.

I came to this place in the beginning of 2023. I needed my glasses adjusted as they were killing my…read morenose. (I bought glasses elsewhere). Kim was the worker who helped me that day. She was absolutely awesome, and very knowledgeable in adjusting my glasses. She was also very informative when I asked her about the vision services they offer. I was so impressed with their selection of glasses, and how well Kim took care of me. I came back in the fall and ordered my glasses from them. I will definitely be using them for all my eye care needs. I would highly recommend this business.

This location of America's Best in Liberty, MO has really great service, they answered all of our…read morequestions and participated in our flexible spending account plan. Our glasses were completed quickly, and our experience in every aspect was positive. If you have the ability to purchase the insurance plan- I recommend it. Two pair of our glasses ended up with scratches on the lenses after 1 year of use. Before the year was up, we took them back in and both pair are being replaced at no additional cost. Totally worth it!!!

I walked in for a scheduled apt and was told when I got there that the apt would be virtual…read more This wasn't mentioned when I booked. For the price I'd sooner go to Costco for a physical eye exam.

Great location easy access. Staff welcoming and very…read moreefficient. Exam was thorough and staff was great assistance choosing the right frames for me. Final product was quick to arrive.

Across our family, we see both doctors and they are both professional and personable…read more They have convenient office hours and can usually get you in within a week or so. The glasses selection is great - lots of choices at different price points and the optician is helpful and provides candid feedback about how glasses look and will wear.