Dan was the technician who came out to replace the two cables in my garage. I first noticed that my…read moregarage door wasn't closing flush on one side, and after looking over the equipment, I saw that one of the cables was starting to shred. I figured it was best to replace both before they broke, and likely this was the reason for the uneven closing. I received a reasonable quote, and Dan was very professional in his assessment. He didn't try to upsell anything, but simply provided helpful recommendations. Overall, I'm very satisfied with the service. Dan was friendly, knowledgeable, and easy to talk to. Highly recommended.

Aggressive Upsell and Worthless "Warranty"…read more TLDR: they will aggressively upsell you to replace things that aren't broken, promising a seven year warranty. But when something they install doesn't work, it's total crickets. Longer version: Little over a year ago, the spring on my garage door broke. Should be a couple hundred dollar job. These guys come out and the upsell starts right away: Upsell 1: they say I should replace the springs on both doors, even though only one was broken. Upsell 2: they then aggressively sold me to replace both openers even though both still worked. Their pitch was that the openers were old, that if I replaced them now, they would give me a great deal and then I wouldn't have to worry about my garage doors for years to come. They specifically emphasized that they stood behind their work with a seven year warranty. Their prices are definitely on the higher side for the industry. So what should have been a couple hundred dollar job turned into a bill over $4,000. Fast forward to current day. One of the openers they put in starts not working. I call, they come out. And the very first thing they recommend is: Upsell 3: They claim there's nothing wrong with the opener. It's something with my doors. The red flags were definitely there. Because I know that door moves up and down smoothly. But they insist this is the problem, which they then fix for $1000. (Well above market rates). So now I'm into these guys for $5000. And a day later, the opener stops working again. They come out, leave. Problem remains. They come out again. Problem remains. It is absolutely obvious that the opener is defective, and if they stood behind their 7-year warranty, they would put a new one in. But they won't. So I'm down $5000 for a job that probably should have cost 50% of that if I had taken my time and gotten multiple quotes and dealing with a doubly dangerous situation (the door stays open so thieves can get into my garage, and there is a risk of it coming down and injuring someone). They then finally replace the opener, but with a vastly inferior version with less power and less features. The reason? Because they're losing money by doing warranty work! Seriously, what's the point of the warranty then. I'm not saying you should never use these guys, but if you do, take the following advice: 1. Make SURE you get a quote, including from a big box store like HD, before you buy their upsell. You may find a significant price difference. 2. Take any warranty claim with a huge grain of salt.

Joel was listed second on yelp's garage door service for my area. We talked on the phone at 10:55…read moreand he was able to be here in an hour. It's too bad that he wasn't listed when googling yesterday for garage door repair where i evidently called a call center, Precision (888-629-6127) who directed me to "Garage Door Service (949-542-6999). Joel replaced the garage door springs and brackets which were replaced yesterday by Garage Door Service who charged me $4,400 for that plus brackets, labor and tax. "They" told me that i needed a new wall motor and quoted me the lowest price of $2,700 to fix my problem. Thankfully, i wanted at least one other estimate and Joel, an honest self-employed man (my parents were self-employed) came. He was actually more upset than my aunt and i over what they did - wrong parts, outrageous repair bill and wrong "fix" of replacing the motor. The true garage door fix was to replace the springs, with the correct springs. And the cost with labor under $450 vs. $4,400!

Had a great experience with Joel and would absolutely recommend him! He took the time to explain…read moreexactly what was going on, walked me through both short- and long-term options, and never once felt pushy or salesy. Pricing was very transparent and honestly in line with what you'd expect if you bought the parts yourself, which I really appreciated. We ended up replacing the spring and getting a new opener, and everything was done in under 2 hours!

Thanks to Dave! No money spent, no garage technician needed. Garage Door Basics had the most Yelp…read morereviews so I went with them. Contacted GDB and Dave explained to me what the error codes were on my Liftmaster garage door opener. His pointers and a bit of YouTube and my garage door was fixed. No estimate needed, no spent money, and awesome customer service. If I really need someone to come in and check my garage, I'm calling Dave and GDB. They saved me a ton of money and earned a customer in return for anything else that comes up with my garage. Thanks for the communication and customer service.

Called and spoke to Dave the owner on the phone. He said his lead tech Jacob would be in our area…read morewithin the hour which blew my mind. I was not expecting us to resolve our garage door issues that same day, let alone the same hour. Jacob showed up, super polite, and ready to go to work. I explained to him the issue we were having. He and I did a little troubleshooting and determined that our garage door had lost its programming, most likely due to a recent power outage. He was able to dial us back in within a few minutes and said there would be no charge. Who does that anymore?! This company really and truly knows how to treat their customers and they will for sure have my future business. I will also recommend them to our friends and neighbors. Thank you, Dave and Jacob of GDB!

Thank you Danny from Neighborly Garage Door Pros-you cameout right away to fix our garage door and…read moreit was urgent. The whole job took about an hour and he explained everything very well. Highly recommended Thank you again

Leroy replaced door spring cables and drums. Great job - prompt response on a holiday. Was very…read moreefficient. I highly recommend.

RNG was prompt in coming out to repair our garage. Ron was efficient and offered us a competitive…read moreprice that beat another company. Overall a great experience and would highly recommend!

Had another issue with mu gate. Calles early Saturday morning and was here by 11am. Problem…read moresolved quickly and at a fair price. Definitely reccomend this company!

Ron was punctual, fast, and professional. He gave reasoned and understandable recommendations. The…read morenew hardware in our garage looks and sounds great. Very satisfied!

Ron was a great help today. Quality work & great pricing with a quick return time. If you need any…read morehelp with garage doors or gates . This is the company to hire. Thank you a lot !

Friendly service and quick response time and fast work. Very happy with their work. Thanks Leroy!read more

A professional inspected PGD's work and immediately saw this large hole cut into the drywall to…read moremount the spring instead of properly bolting it to the wall with a brace. As a result, the spring isn't centered with the outside cable drums and is causing the door to come off the track. They also estimated that a proper spring installation is about $550...not $775. I want a refund!

I had a really great experience with Garage Door Doctor and wanted to share. The owner came out…read moreand, instead of trying to sell me something I didn't need, gave me honest, thoughtful advice about my situation. It was clear he genuinely cared more about doing the right thing than making a sale, which is pretty rare these days. I really appreciated how straightforward authentic he was. It made the whole process feel low-pressure and trustworthy. If you're looking for someone knowledgeable who will actually look out for your best interests, I strongly recommend reaching out to him and will definitely be using him in the future for all of my garage door needs

Amazing, quick service! Kenji explained what the issue was and what was required for the fix. He…read morebroke down the concepts in a very easy way to understand and also pointed out how to extend the life of the garage door and the motor. The price was very reasonable compared to others and I very highly recommend his business to anyone else. Thank you!

Very responsive, helpful, and honest when replacing the springs and servicing my garage door. Got…read morehere quick and stayed late to get the job done. Thanks!

Great service. Gabriel came out and promptly diagnosed my problem caused by a previous garage door…read morerepairman and fixed it right away. IMPORTANT: WHEN GETTING QUOTES ON YELP, DO NOT REQUEST FOR ADDITIONAL QUOTES FROM OTHER COMPANIES. You will end up getting a lot of calls from Garage Door Scammers (google it). Just go with these guys. They're great and already have stellar reviews.

I called David regarding an issue with our garage door sensor that wouldn't let the door shut…read morewithout holding the button down. He was able to come out within an hour fixed the issue in 2 minutes (misaligned sensor), and took the time to educate us on the issue. He was also kind enough to nail down a loose siding for us! He wasn't going to charge us, but we insisted on paying him for his time. Would highly recommend to anyone who needs quick, quality service!

I sent out an SOS on Yelp when my garage door decided to give up on life at 10:00 at night... and…read moreof course, I had no idea what to do. I was stuck, frustrated, and already imagining my car living outside forever. A few companies reached out, but no one could come out right away. Then David messaged me and set up an appointment for the next morning between 7:00 and 8:00 a.m. He kept me updated by text and showed up right on time... which already put him ahead of everyone else. He checked out the door and was super honest. Basically, because of how old it was, it could maybe be temporarily repaired, but there were no guarantees it wouldn't break again. I appreciated that he didn't try to sell me on a quick fix just to make a buck. At that point, I asked about getting a new door because I wasn't about to invest in a "let's hope for the best" situation. He gave me a quote for a brand new door with windows like my old one, plus a new motor, full install, and haul-away. Honestly, the price was very fair... but of course, I had to do my Yelp detective work and get a few more quotes. After talking to several companies, I came back to David. He matched the other quotes AND threw in an extra year of warranty... I mean, say less. That sealed it for me. He's local, professional, and clearly takes pride in his work. Also, he actually shows up when he says he will... which deserves its own 5 stars these days. My garage door broke on Monday, and by Friday morning I had a brand new one installed in about 3 hours. It looks AMAZING. Like... I catch myself staring at it for no reason. Highly recommend. And if my garage ever decides to be dramatic again, I know exactly who I'm calling. Thank you so much for everything, David!