Cancel

    Open app

    Search

    IMT Stevenson Ranch

    3.8 (157 reviews)
    Open • 9:30 am - 6:00 pm
    Updated 3 months ago

    Request information

    Response time

    1 day

    Response rate

    100%

    IMT Stevenson Ranch Photos

    Recommended Reviews - IMT Stevenson Ranch

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I've lived at this apartment complex for over a year now, and honestly, it's been a really frustrating experience. From the day I moved in, the unit wasn't in good shape...there was no heat, the dishwasher didn't work, and the washing machine was broken for months. One of the biggest ongoing issues has been the upstairs neighbor. They keep what looks like a nursery on their patio, and whenever they clean it, all the dirty water, dirt, and grime drains down onto our patio. It's damaged some of our personal belongings, which is incredibly upsetting. I've reported this to management at least five different times, all documented, and nothing has changed. Every time I reach out, I get the same generic, copy-paste type of response. No real follow-up, no call, no actual effort to fix the situation. On top of that, the water gets shut off way too often sometimes it feels like every week. For what they're charging, this place just isn't worth it. I wouldn't recommend moving here based on my experience.

    Water from the sewer filled my kitchen sink
    Elena A.

    This is not luxury apartments! Keep this in mind when you want to live here. You will be offered only old and problematic apartments here. I've been calling maintenance specialists at least once a week for a year. Do you think the problems have been fixed? No. They appeared again and again. At the very least, it violates privacy. You can also say goodbye to your left deposit in advance, because you will definitely not get it back, but you will also receive an additional fee, because these old apartments need to be put in order for new tenants with some money. There are many problems with water and appliances. No sidewalks for safety. In addition, they point out that housing is suitable for the disabled - this is a lie. There aren't even proper paths to walk around with a stroller. The gym and pool can be closed at random, you will never know the reason. Garbage is not taken out regularly. Thieves broke into our car. Although they supposedly have a security patrol. In fact, all this patrol can do is chase residents away from public areas after 22pm. If you take the time to read through the reviews from five years ago, you'll hit the nail on the head, because nothing has changed since then. They only need your money - before my eyes, the curb outside the office was painted red three times a year. Everything outside the office area is not their problem. I also faced a terrible situation. I know two languages and some of the maintenance staff thought I didn't speak English. I heard them discussing my house and me among themselves. It's at least not ethical on their part. Just be careful being in this place. Take care of yourself!

    Deck

    If you are applying for a new lease here, use this link before you apply and you'll get $250: https://my.hy.ly/mktg/tr/AsjFpTVnaHO The company offers a $500 referral bonus if existing residents refer a new resident, and I'll split it with you! https://my.hy.ly/mktg/tr/AsjFpTVnaHO I recommend this place. Nice atmosphere, grounds and quiet. Maintenance is getting better! I just got a new fridge replaced. Some days it would be cold enough and other days it wouldn't. When maintenance came to check, it was working fine that day (go figure), so I showed them a photo of the temp too warm inside and they ordered the new fridge the same day! Nice to have them believe me.

    Here's my amazing view from my apt.

    See all

    4 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    20 days ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 months ago

    Eva was so helpful during the tour process. Very relatable and human. Thank you for your time Eva!!

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Eric Z.
    0
    54
    47

    11 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 5
    Thanks 4
    Love this 0
    Oh no 4

    7 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L A.
    0
    1
    1

    6 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Received an apartment tour from Eva and she was very kind and helpful throughout ! Would recommend :)

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    For the maintenance department: Daniel Real and Armando are solid dudes that respected our pets, belongings, and the reported issues.

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amanda W.
    196
    13
    1

    6 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Eva was amazing! So knowledgeable and honest! Showed us exactly what we wanted and answered any questions we had.

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 5

    2 years ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    2 years ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    The maintenance team is awesome. So quick and efficient. Thank you so much, Will and Brandon!

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 7
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Had a maintenance issue and Brandon V came and took care of it. Very fast and responsive. Great customer service.

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of IMT Residential

    IMT Residential

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    Page 1 of 4

    Ask the Community - IMT Stevenson Ranch

    What's the parking situation like?

    Yes, open space parking. If you get home after 9 PM, you always have to park further away from your building. That can be a drag when you're extremely tired. Otherwise, everything is great!

    Don’t See Your Question? Ask Away!

    Review Highlights - IMT Stevenson Ranch

    “Tanna, Hannah, Kirsten, and Patrick all played a role in helping me get WM to do their trash pickup properly.”

    Mentioned in 15 reviews

    Read more highlights

    Bridgeport Coast Apartments

    Bridgeport Coast Apartments

    (74 reviews)

    I lived here for almost a year and was filled with so much headaches !! You're better off living…read moresomewhere else I experienced ROACHES in apartment 9107 within 24 hours of the lease, I thought it was a one time thing but as time progressed the situation got worse. I would spend hours and multiple days a week thoroughly cleaning only to be unable to escape the roaches. I would reach out to management and they would get services for pest control but it never worked, the roaches kept on coming. When I asked to be switched to a different apartment, they said I wouldn't be able to due to my lease agreement and they even admitted that it was just my building (not just my floor, not just my apartment) that had the issue. Ok....... well do BETTER and fix it?! My fridge was always going off, so I would have to throw food away every other week. I would call maintenance but they said to just watch the temperature... how about you fix it or replace it instead? Management said they would change my fridge, give me a voucher, and reduce the rent because of it but they never did even after I kept reminding them. My closet door didn't even reach the door stopper... They withheld my security deposit because they needed to clean the carpets, paint the walls, and clean the apartment.

    I lived in the Brigeport Coast apartments for 6 years now. The place is very well maintained and…read morethe staff is amazing! They respond fast and always do a wonderful job. This place is worth the price!

    Artisan Oaks

    Artisan Oaks

    (4 reviews)

    Pray your apartment has no issues during your stay. Lived here for two years, and deeply regretted…read moremy time and money spent. The management has the veneer of being actionable while never truly listening: if your problem is small it'll be attended to, if not you have to continually advocate until your lease expires. Yes until your lease expires, because it'll never be solved. I would like to go further in detail, but I'm not able to without doxxing myself. My place had obvious structural issues which in retrospect, I should have known due to the very high turnover rate specific to my apartment. This issue was never taken care of despite more than ten conversations. Through these conversations with them I realized the management is not human (at least not in the way many would consider), there seems to be a serious lack of concern and regard for their fellow human beings. I could not discern if they are like this in their personal lives or when it comes to business, they'll sacrifice the well-being of other people to feed themselves. So if you would like that peace of mind and comfort that traditionally comes with the price point of Artisan Oaks, I would consider looking elsewhere.

    I want to give a BIG THANK YOU to property manager, ROY. This kind gentleman went out of his way to…read morehelp my daughter locate a package that had accidentally been delivered to her former address. She moved from Artisan over a year ago and an expensive item was delivered to her old address. We called to see if the current resident, by chance, had taken it to the front office. Roy confirmed no one had turned it in. We thought that was at the end of the story and then 20 minutes later, Roy called my daughter to say that he had gone to the current resident, who thankfully had the missing package. Roy checked the caller ID and called my daughter back to let her know he had tracked it down and that it was at the front office waiting for her. Roy went above and beyond. He restored my faith in humanity. What a nice person. He deserves a big raise!!! Thanks, Roy!!!!!

    Parc Chateaux

    Parc Chateaux

    (108 reviews)

    Fair warning. My experience was from 2019-2023 staying there and continued until 2024…read more TLDR: Stay Away. Don't trust any Greystar property. They won't help you once you sign the lease. They will forge leases. Allow you to be harassed and threatened while not assisting in any way. Their executives are scum. Photo proof attached I was initially in building 13 which looked completely different from all other buildings. They looked amazing with extremely modern decor. They look this way because the building caught on fire previously because of a meth lab being run inside one of the units. Immediately you will notice you can hear absolutely everything in every apartment above you if staying on the second floor. Every step, light switch flick, conversation and everything else. Neighbors were constantly getting in arguments over the noise. After a few months AJ who worked there at the time was able to get me into another building on the third floor. The first few months were fine and a new tenant moved in below me. About 3 months later I heard multiple children running back and forth below me for hours one weekend. I travel for work and when I came back I would hear it more often until it became a daily occurrence including late at night. The noise became louder even after complaining to the office that this noise would continue until 2-3am including loud bangs which sounded like jumping and were coming mainly from the living room. Security consisted of a single 19 year old who would walk up to the unit and listen for about 20 seconds and go back to sitting in his car. Later it was discovered by myself and another employee (maintenance) that young children between 8-12 years old were being left unattended for up to 10 hours per day and up to 6 people were staying in a 1 bedroom unit for months. It was documented in an email by the employee and I was cc'd on the email with his findings Including that the Sheriff was called to do a wellness check on the "unattended children." The office did assist at first, but this is exactly when Greystar took over. Then Greystar stopped assisting in any way because the tenant claimed they were the only person in the unit and children were never there even after the employee stated he witnessed it multiple days in a row. The tenant and others in the until began harassing me relentlessly which I reported to the office and including a recording where they threatened to break into my unit with a weapon and "take care of me" because I was reporting them. The audio clearly also contained them racking the slide on a weapon. The office did absolutely nothing. The sheriff reviewed the audio and suggested I leave immediately and requested I contact them to make sure I can safely remove my belongings. I left and stayed elsewhere while my stuff stayed in the unit temporarily and continued to pay rent until I was capable of removing everything. At this time my lease was up and I had never re-signed a new lease. Once the noise and harassment started I purposely delayed signing a new lease until it stopped. Eventually I called the office and gave them 30 days notice. They replied that I would be breaking my lease and I would be subject to all the fees which I refuted and asked for a copy. They sent me the "signed lease." It was entirely e-signed and included the signature of my ex-gf who signed the original lease, but had moved out before the date the new lease was signed. I also had several emails up to 2 months after the date it was "signed" asking me to come into the office to sign my new lease. I sent the proof that this was forged and that I was leaving. They still billed me for the early termination of the lease even after proving to them it was forged. Lindsay and Jennifer were rude and worthless. Finally, after about 9 months I had never heard anything about the fees and assumed they realized they were wrong and couldn't do anything about it. I was having a conversation with another friend who lived there and that it was still a terrible property and management was garbage. I decided to email corporate about my previous experience at the property including Scott Berka the Senior Managing Director for Brand and Customer Experience and a few others. About 4 days later I received a phone call from a collection agency that they were calling to get an outstanding balance from Greystar for over $4000. I told them exactly what happened and they can sue me and I'll bring my forged contract to court and I'll wrap their company into my counter claim. Never heard from them again

    I rented from this facility in 2019 while remodeling the house…read more It was during summer. It's was a great and clean community. Their pool area was fun for friends and gathering. I went back to the community here is 2026 for a tour. They had great options. And garages available. It was very easy tk schedule a tour and the staff was friendly.

    The Fairways at Westridge Apartments

    The Fairways at Westridge Apartments

    (109 reviews)

    Lived here for just over 1 year…read more The maintenance team were amazing and very quick response time. Overall experience was great! Neighbors are. Quiet and nice and never really an issue with anything in the unit. ONLY issue is the parking is terrible! Really hard to have guest come over when there are no spots and they have to park at the BevMo . Other then that it was a great experience

    In a sentence: It's a fantastic place to live, with nice grounds, convenient location near…read moreshopping, a walkable area, near the freeway yet quiet, and nice apartments and staff. The details: I think the apartment itself is fantastic. When we moved in it was clean and overall fully ready to move in with a few minor maintenance tweaks that Fairways took care of right away. We have had no issues in the time we've been here with loud neighbours, our assigned parking spot was only taken once, and a quick call to security sorted it out right away. The real star of the show is the maintenance King, David! I'm glad to see that other reviews are praising him because he really is the best and deserves all the awards and accolades. The facilities such as the pool/hot tub, BBQs, and gym are all nice and generally well maintained. The not so good is really just one thing which is why I can't give it 5 stars: My wife and I like taking walks in the morning and evening and it seems like every single grass patch is generally obliterated with dog poop and it's disgusting. It's gross, carries disease, and attracts vermin. The real reflection is on the dog owners who can't bend over and use poop bags that the apartment complex SUPPLIES all over. I think Fairways needs to step up their game and either hire a full time poop cleaner OR better yet, fine these dumb dog owner who don't have a shred of decency or respect for others.

    55+ FountainGlen Stevenson Ranch - Pool area at FountainGlen Stevenson Ranch

    55+ FountainGlen Stevenson Ranch

    (22 reviews)

    I have lived at FountainGlen 4 + years and during that time we have had five managers. I must…read moretell you the four previous managers fell short of what should be expected in a senior community. For so many residents, this is their last "hurrah" and should be a good experience. In the few short months that Mandy has been here, she has turned so much negativity in the eyes of our residents to the experience we so needed. The calendar is now filled with more activities which are gaining popularity. Mandy is extremely creative in planning these activities and her energy is boundless. The best compliment I can give Mandy is she LISTENS and will do anything in her power (still has to be approved by Corporate) to make changes that she deems necessary. Stacey has just joined our outstanding staff and is also a welcome addition. The only thing we worry about is the thought that Mandy being so incredible will be taken from us. Please, please don't let this happen!!!! Robin B.

    Ii have lived here for 4 years.I haven't run into any problems.The apts are a bit pricey but that…read moreis everywhere. The asst.manager Wanda is an absolute charm.She has excellent customer service and is very compassionate towards the tenants.She deals with multiple people on a daily basis and always has a great attitude.She never is too busy to help.Most of the tenants are quiet and to themselves.There is great shopping adjacent to the complex.Everything is in walking distance.

    Portofino Apartments - Swimming Pool

    Portofino Apartments

    (83 reviews)

    Here's ANOTHER update from my JUST 1yr of living there…read more Another big issue I had there was: MY CAR GOT STOLEN!!! Literally out of the garage! And when I told the office and asked for the footage they were useless as always (I doubt their old dusty cameras even work) Luckily was able to recover my car that had been dumped up the hill in a residential area thanks to having places an airtag in it for this EXACT reason. I even went as far as posting on the RING app and got footage of my car being driven late at night/early morning from a house's camera in the area. Shared it with the cops and of course they did NOTHING. HOLD ON THERE'S MORE! I mentioned this in the app for residents and it turned out there had been a lot of car break ins! And sure enough, within a couple of weeks a neighbor near me had her car stolen too! And I told her where I found my car and sure enough! Telling you if you want to experience horrors from all directions, this is the spot to be! If not, then you know what to do.... And let's not even mention the rude condescending employees who harrassed me and "wrote me up" when they saw me walking 2 steps outside my apt with my injured 10lbs senior dog to take her to go pee. Meanwhile they had a literal pitbull attack and tear thru a small dog right by the office and they did NOTHING. STAY FAR FAR AWAY!!!!

    My unit has had cockroaches for over 6 months and they are not resolving the issue. They've offered…read moreno rent reduction and no opportunity to break the lease and have not solved the cockroach infestation. There are units a few buildings over complaining of rats that management is not addressing. Also, they frequently leave the pool locked without notice, happened yesterday, so you are unable to use the pool often. The only bbq on property takes 30 min to cook, it needs repair. Stay away from these apartments. Management is unhelpful and unwilling to accept responsibility. My response to Jennifer's commented below: Jennifer, I've already reached out to Brittany and she has been rude, disrespectful, and is unwilling to provide support. She ignores my questions and takes no responsibility. Review her internal communications if you are serious about customer service.

    IMT Stevenson Ranch - apartments - Updated September 2026

    Loading...
    Loading...
    Loading...