Chloe O. was so kind and personable! When we went to find my friend, Rylie, her dress, she was so helpful!

A couple of the staff was friendly, the others were passive aggressive and pushy. I felt very uncomfortable and unwelcome. Also they repeatedly told me that a dress was like $2100, but the tag said $1600... soooo i guess they were lying about the prices. The dresses in stock were pretty but it's definitely not worth the stress of the hostile energy in that store, i'm happily never going back. read more

I booked an appointment late at night for the Houston location, but I am not sure how the appointment was mistakenly scheduled for the San Antonio location. Within approximately 20 minutes of booking, I attempted to cancel the appointment through every available method. (No way to cancel whatsoever) still sent it in writing right away that this needs to be cancelled. I just spoke with Nicole, who informed me that I would still be charged the $50 fee. During our conversation, she stated that there was "no documentation" showing that I attempted to cancel. Then comes back, after placing me on hold, she confirmed that my email cancellation attempt was visible in your system. I was then told that the cancellation was still considered within the 24-hour window. The appointment itself was scheduled for the following morning, which is why I attempted to cancel immediately after booking once I noticed the error. Weddings are already expensive we definitely don't need bridal shops ripping us off. Clearly a mistake and now I am paying 50 dollars for it until I dispute this. For this reason, I do not recommend this Impression Bridal. Check your location before you schedule ladies!! read more

DO NOT SHOP HERE! My experience at this Impression Bridal location has been extremely disappointing. During my appointment, I was pressured to order a size 8 even though I tried on a size 10 in-store that was huge on me. I chose a size 6, and they still made me sign paperwork saying I was "on a weight loss journey," which felt unnecessary and uncomfortable. After seeing other brides share similar experiences online, it's clear this is a pattern, they push larger sizes so you end up paying more for alterations. I recently found out I'll be 20 weeks pregnant at my wedding, and the dress I ordered is a fitted mermaid style that cannot be altered to fit a pregnant body without completely changing the design. The dress is brand new, unworn, and still in their store, yet they refused to let me switch to another dress. The staff have been very short, dismissive, and unhelpful every time I asked questions, it honestly felt like I was forcing them to give me basic information. I even called other Impression Bridal locations and was told that these decisions are entirely up to the store manager, meaning they could have helped me but simply chose not to. Between the pressure tactics, lack of transparency, and poor customer service, I would not recommend this location to any bride. The experience has been upsetting and stressful during a time that should be special and supported. read more

The staff were friendly and listened to my wishes in terms of what kind of dress I was looking for. I liked that I wasn't pushed to try on styles I already knew I didn't like. I found the selection of the particular style I was looking for to be pretty limited, but I did enjoy my visit. read more

Impression Bridal - Inside - Bridal Near Me - San Antonio, Texas

I'm really disappointed with how my fiancee was treated here. The staff were rude to her, unhelpful, and offered no real solutions when she needed support. This should be an exciting time, and they made it stressful instead. What could've/should've been a beautiful, even magical, experience has been tainted and the likelihood of getting THE dress that she deserves has been decimated. read more

I had an absolutely wonderful experience with my sales representative, Annie. She was patient and extremely knowledgeable about the different types of wedding gowns and couture designers. She knew all the latest fashion, which I truly appreciated because I'm getting married in NYC, the home of couture. I know I'll feel incredible in my gown on my wedding day!!! Super excited!!! Thank you so much, Annie! read more

Impression Bridal - I said, "Yes to The Dress!" - Bridal Near Me - San Antonio, Texas

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I wanna thank Rebecca for helping me find my dream dress and helping me customize it to make it my own. I tried on many dresses and nothing really clicked till Rebecca mentioned we can add more lace to any place I wanted. When she started placing the added lace to the dress, my moment came. The next day Samantha, Erin, and Ericka helped me do one more good look to make sure I was sure of my choice and wrap up the final details. Thank you all so much! read more

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If you book your bridal fitting appointment, request Chloe! She is the type of stylist that you don't have to explain every little detail of what you want, she will just know as you try dresses on! She made me feel comfortable about getting dressed in front of another girl, because no one told me that that was common practice LOL! She stayed within my budget, style, and gave me the entire experience that a bride is looking for. Thank you so much, Chloe! Sending blessings your way girly! Beautiful clean store with awesome deals and even better service read more

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If you are a plus size bride don't even bother, the person we had today was absolutely horrible. Not only did she make the bride feel uncomfortable but just completely discouraged. From bringing out options that the bride originally stated she did not like to Just being handed a dress with no help to put it on. When the bride walk out of the changing area to the pedestal, there was no adjustment to the dress or train to see what the dress actually looks like when fixed correctly. After trying on 5 dresses mind the first 3 were in a style that was already stated she did not like. She proceeded to tell the bride in the changing room "there's nothing else I can really do for you" by far the worst experience we've ever had while dress shopping. If I could give anything less than one star I definitely would. read more

I would not recommend this place to any brides! The staff were not friendly at all! Our bridal assistant did not seem like she wanted to be at work and did not help a single bit when picking out dresses! She also did not help our bride with putting on the dress, she just dropped it on the floor! No one at the front desk was friendly! This places ruined our dress experience and put us and the bride in a bad mood! read more

I walked in not thinking i would find anything . My wedding is 06/2023 and i was informed before that i would have to pick something off the rack. My consultant Tiffany was so sweet. She asked all the questions and felt so relatable. I knew she had my back. She could tell i liked something and when i didn't like something. She chose something i never would of though of and I'm so glad she did. I loved the look she pulled together and i got to take it home with me that day for under budget. Thank you Tiffany for helping me and all my insecurities. read more

Well, what can I say about Impression Bridal other than they will forever have a piece of my heart! Impression was my second stop after David's bridal (I know, why?) No offense to anybody that has shopped at David's but quality and variety will never compare. I walked into Impression after being discouraged from not getting the help I was expecting for my first bridal gown experience, and the girls in the front immediately greeted me with a smile and gave me hope. Little did I know I had a set appointment at Impression that I booked without realizing and they were so quick to help. When I told the girls I wanted to browse dresses on the rack they quickly responded with a yes, but encouraged me to speak to my stylist about what my vision was letting me know seeing dresses on the rack could be overwhelming (A tip that was very much appreciated, given that David's bridal had been overwhelming for that same reason). Tori, my stylist is truly an angel sent from heaven! She sat down with me and helped me solidify my vision, being that this was my first time "browsing" for dresses. She encouraged me to take my time in browsing before making this decision, and never pressured me, or made me feel like I was being a burden when I asked to try on another dress. Tori pulled multiple dresses for me, continuously asking me what I liked and disliked to make sure the next she pulled was just right! Tori hit the nail on the head with the very first dress, and although I tried multiple because I was not sure of my decision, Tori was very patient. I would say we tried about 8 to 10 dresses, and even after when I said "yes to the dress" she still pulled one on the size I was ordering just to make sure that I had the right fit. I truly believe that the God and the Holy Spirit led me to Impressions Bridal and Tori! This experience couldn't have been more perfect. First dress on my first time shopping and the absolute best experience , I couldn't recommend Impression Bridal more! So if you're looking for a dress, do not think twice! Forget Disney, this is the place where dreams come true! read more

This was the first bridal shop I had went to and I had the pleasure of working with Gabby who helped me find THE DRESS. ‍ I recommend going during the week because I had a lot of privacy and didn't feel rushed. I loved the experience I had at Impression, thank you for being apart of this special moment with me Gabby. I can't wait to get my dress in August 23' read more

I purchased a dress, and they stated it would take months to receive as it needed to be ordered 4 days later I changed my mind and wanted a different dress they would also need to order spoke with the manager and they did not help stated I signed a contract and they would not be able to help me. I emailed the corporate office via the email (apparently they do not have a number) 7 days ago and I have still not received a response. Please save your money and go somewhere else, I wish I had! read more

I want to start this review off by saying that I flew all the way from Seattle, Washington after having to cancel and rebook flights for 3 months due to Coronavirus to come to this store. I visited a couple of stores in the San Antonio area, but I wanted to visit Impression Bridal last because I knew that would be the place. I was keeping up with them on Instagram, constantly talking to them, and on one of their Instagram live stories, consultant Heather was making banana pudding and someone asked her why she does what she does, and her answer gave me goose bumps and I immediately requested her. After all the canceled and rebooked flights, the time finally came and I got to San Antonio. I waited so patiently for Sunday to come, and I came in with my mother and matron of honor only to be greeted by the sweetest people ever at the front desk, and of course the wonderful Heather. She took me back to the showing area, which was absolutely BEAUTIFUL (mirrors everywhere, easy to see yourself and your guests to see you as well, looked so clean and amazing). She asked me a lot of questions to get to me better and she then she grabbed a couple dresses for me to try on. The first dress she showed me I audibly gasped and I said "yep I want that one on me". During the entire process, Heather was SOOO personable, talked to me like we were friends for years, and it made the experience that much better. I had the dress on, my eyes were closed and she put the veil on, a head piece on and put a bouquet that resembles my colors in my hands. She painted a picture of my wedding (while my eyes were closed), talked about my fiancé and him seeing me in this dress for the first time, then I opened my eyes and just started crying. The first dress... balling my eyes out. I pulled myself together, and she had my guests close their eyes. She walked me out to where the mirrors are and painted a picture of my wedding day again, this time including my mother and even more imagery of my wedding. We all opened our eyes and I just started sobbing. It was 100% the dress and I knew that this was worth the wait and stress of flying out here. They got me all accessorized and I just couldn't stop staring at myself. This was hands down the best experience of my life and Heather made it that way for us. I knew this store was special which is why I saved it for last, and I'm so glad that I did. This was worth the 6 hour flight. Everyone in that store was absolutely amazing and I am so so happy to have said yes to the dress here! If you're in the area, GO HERE! And if you're like me and live out of state... GO HERE!!! It's worth it, they have such a large collection of dresses in ALL sizes! I felt like an actual bride, I wasn't self conscious which I normally am. I was confident and comfortable, and I have Heather to thank for that. Run, don't walk to Impression Bridal in San Antonio read more

Impression Bridal - Bridal Near Me - San Antonio, Texas

I do not recommend Impression Bridal, I ordered my dress 2/27/2022, signed a contract my dress would be in 4/29 latest May 3, 2022, Mind you my wedding 6/4/2022. Called 4/27, 4/28, 4/29 I was told by a rude receptionist, why don't you wait they said beginning of May5 your dress will be in, Mind you we planned our wedding 1 year, so I said okay I will not be one of those mean customers, Went to location in person twice once on Mother's Day , and the weekend before that , spoke to Karla the manage, assured my dress will be in soon, cut the middle mam (Karla ) called Corporate gave them the whole story, bottom line, they said that they will send my deposit back in my card 275.00 an the 877.00 in check mail, I asked why check? I was told due to them switching systems, makes no sense, today is May 13, 2022 no check or no refund in my card. I want to add I did try to work with them, I even was going to go to Houston to pick up, my dress, but I was told it was not at the Houston Gallery either until 5/20 they were not sure. Don't shop here I get married 6/4/2022 No Dress, No Money Until I get my money Back, lack of Communication, No Follow at All, Ready to make payment, Rude employees. 5/13/2022 No dress and money, Mind you my wedding 6/4/2022. No Compensation, or they willing to help. DO NOT SHOP HERE. !!!!!!!!!!!!!!!!!!! I have to wait on my own money!! SMH they had 3 months to take of this matter!!!Not even here is extra money because I got my shoes , veil, Jewelry, I have not even taken my picture for wedding DAY!!!!! the one star is because it does not let you post unless you rate!! Don't waste your time , obviously they take consideration that you took your time and patience for them. Don't do it Brides!!!!!! read more

Impression Bridal - Bridal Near Me - San Antonio, Texas

We purchased our daughter's wedding gown from IMPRESSIONS Bridal. At our first appointment, we were met only with stares from the front counter staff; no warm greeting or even a "hello, can I help you". We were told to "go over there" and your consultant will be with you as soon as they are "available". As we had an appointment, I thought this a less than satisfactory greeting or directive. I was happy that our younger daughter and another good friend of our "Bride to be" was with us to suggest silhouettes, embellishments, color or fabrics as the consultant offered little of this information. Our daughter was clear she wasn't sure of what she really wanted but it took our entourage to guide her to what was, a beautiful gown. Towards the end of the appointment the store manager did stop by, listened and brought in that "beautiful gown". Our daughter went for 2 fittings. At the final fitting, she informed the seamstress that I would be picking up the gown for her and would not be there to try it on again. My husband and I picked up the dress and were assured that is was "run way ready". Wedding day came and when she put the dress on, there was a 3 inch cut thru the lace overlay where alterations had been made and the lace was not re-fastened to the dress, which left this obvious tear to be noticeable and drew attention to a puckering of the lining along her hips. I did the best I could to anchor the flap of lace down but she was very disappointed, as was I. I notified the store and they offered to fix it but the event was past and all we want to do is clean and store the dress. I informed the manager of our disappointment in the lack of quality control from their alterations team in hope that this could be al earning opportunity for them. Weddings are expensive; they are events infused with emotion and expectation. The gown should be one of the big moments of the day, not a cause for concern and dissappointment. read more

I scheduled an appointment a month in advance to find my dream dress. Mariah accommodated my bridesmaids, mom, and I for our entire appointment. I will say she is an excellent consultant and took the time to listen in on what kind of dress I was looking for that made me feel my absolute best and confident in. The dresses she picked out were stunning and I felt torn on trying to pick until she pulled out the last dress that had a combination of everything I liked about the dresses I was shown. After trying it on, I fell in love with the last dress and it didn't break my budget at all! Mariah is outstanding on finding my dream dress and veil! She brought the energy to my group and I cannot thank her enough! I definitely felt listened to when finding my dream dress and everyone took safety precautions. We mainly had the place to ourselves, and the staff was accommodating in every way possible! Not only did Mariah help me visualize my wedding look with flowers, veiled and hair, but she definitely considered my bridesmaids and mom's input and I said yes to the dress! read more

Impression Bridal - Bridal Near Me - San Antonio, Texas

OVERALL: Good experience I am excited that I found the dress, but a little disappointed in a few things. This was my first experience dress shopping. I came to impression for 1 dress and 1 dress only, but was willing to try on multiple to make sure I knew what I wanted. The text option was helpful to communicate with the shop before the appointment. I sent the picture of the dress and was happy to hear it was there to try on. Before I begin with what made me upset I want to mention that the staff is really great and were always willing to do anything we needed to make us feel comfortable (But the dress on a mannequin, bring water, pull dresses, make adjustments etc) Mariah is very sweet. The price range of the dresses were surprisingly low which made me feel great because we had a pretty strict budget. What made me upset: I came with my mother, grandmother, sister, and future mother in law. My appointment was at 4, so I believe I might have been one of the lasts so the salon was fairly empty when we came. We were given a place in the back with lots of mirrors and seats. This seems to be a spot for 4 appointments at a time, but we were the only group at the time. Being the only appointment in the salon was pure luck and honestly I would not want to have an appointment in a full salon after this experience. It was great! Mariah sat us down and began asking me questions about the wedding/what I wanted. I showed her the picture of the dress I wanted to try on. Something that I feel should not have been done was the budget question in front of the entire group. My group was small due to covid restrictions. But had I been able to have more I would have brought 2-3 more people. Would we have had to say the budget in front of my friends too? Awkward! It made the person in charge of the budget upset to have to discuss the budget in front of the whole group, but of course we have to tell them so they can pick the best dresses. This was just an unfortunate situation to have been put in by the staff. Mariah picked a lot of dresses, all different. Every dress I tried Mariah was great, getting all kinds of things for me like different veils etc. After 3 I was ready to try on the dress I came for. Mariah then let me know that the dress was not in my size and I would not be able to try on the dress but she could pin it to me to get the illusion. I was disappointed for a few reasons, 1) I wish she would've told me off the bat that the dress was too small to try on. It felt like she was keeping that from me the whole time. However she is the subject matter expert so maybe she had her reasons to ensure the flow of the appointment? 2) She seemed really unhappy to have to pin the dress to me. She did say she wasn't confident in her pinning abilities, so maybe that was it? Which by the way she did such an amazing job pinning the dress I ended up buying it without even having to put it on! Once the dress shopping was done I got dressed and it felt like FOREVER to get out the door, and not from excitement but from the staff. Mariah must have been very tired because paperwork took an incredibly long time and she told us a completely different price (500 less) than the true price. Things to be aware of: -Appointments are 90 minutes -Currently only 4 guests are allowed with the bride due to covid restrictions -They require all guests wear a mask in the store regardless of the vaccine (NBD for us but just FYI) There is still the dress presentation and the alterations to go so as things continue to move forward I will update the review with those experiences. read more

I visited two other bridal shops before my friend made an appointment here on my behalf, insisting I would find my dress this time. HEATHER was so wonderful and really took the time to understand my vision and likes/dislikes before anything else. She also led me directly to specific dresses while the other shops did not, leaving me to wander aimless and pull out dresses from the crammed racks. I liked that she was intentional and when I didn't like a dress, we quickly kept moving. I couldn't imagine a more beautiful gown to represent me on our wedding day. I would bring every bride I know here! read more

My experience overall finding my dress back in October was good. Now it's been a few months since I've picked up said dress and I've been stewing on this. Between October and March when I picked up my dress, I wouldn't even say I'd lost considerable weight AT ALL, let's start with that. When I got measured for my order the seamstress who helped me told me I was IN BETWEEN a 12 and a 14 and it would be recommended I size up "in case I gained weight, it's easier to take something in than to let it out" (because you know that's the goal of every bride, to GAIN before the big day) now this all sounds fine and dandy and I took her for her word because this is her JOB. It had been a long day, my mom wasn't there to advocate for me because I am a child and don't ever speak up, but after signing on the dotted line putting half down and leaving, it came to my attention that my measurements weren't in between at all. The sample I tried on WAS a 12, and was too large, and the dress size they recommended to me was ALSO obviously too large. My consultant's words to me were "you've lost a lot of weight since October" no. I hadn't. Y'all had me size up for literally NO reason, I assume to lead to more expensive alternating costs on my end, which is frustrating. So now I have this dress that at the end of the day will be more than 3 dress sizes too large on me. I won't be bringing it back in for alterations here. (I've included the back of the dress showing the sample was already TOO big, as well as the measurements taken which clearly show I should have gotten a 12-now a 10 at this point) Let me start by saying dress shopping is exhausting. Trying things on in general is not my favorite and I was already pretty overwhelmed by the time I got to my appointment since it was right after another appointment I had at another shop, which was my first ever. So I was already 7+ dresses deep into my search that day by the time I got to Impression. Everyone was super friendly. My consultant Joe knew his stuff. It was nice once we were shown around and with my budget I basically had my pick of the crop. The prices were surprisingly affordable. For what I thought I was wanting I was expecting to spend a lot more. I came in with like a SLIGHT idea of what I thought looked good and what I liked from my previous appointment that afternoon and idk when it happened but Joe started pulling other stuff for me a completely different silhouette than I ever thought would look good and it was all over after that. I was slightly overwhelmed just because I had started my day saying these appointments were JUST to see what I liked and what looked good, plus not everyone was there that I had hoped would be for this special decisions (aka my mom was in CA and my MOH had food poisoning) but tears started coming and after a teary FaceTime call to mama I knew it was the one. It's crazy because i found the dress online today and it looks SO different from what it looks like when I tried it on so I'm so glad Joe took a leap and threw me in it because who knows if I ever would have picked it for myself. Everyone was very informative and helpful and I look forward to getting my dress in and doing all the alterations and additions to make it my special dress. read more

Impression Bridal - This sample size was a 12, and it was still clipped and still loose on me... so again, why recommend a 14? - Bridal Near Me - San Antonio, Texas

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This will be lengthy, but please bare with me brides. I'm giving this place two stars and not one solely because the dress I purchased is beautiful and was only $300. BUT the alteration services here do not live up to the quality of the inventory. I got the standard alternations done here - length, fitting, etc. Upon my first fitting the boning in my dress was uneven by about 5 inches. How someone w integrity in their works misses this is beyond me. I asked that straps be added to my dress using the left over lace from adjusting the length - the straps were horrendous! It literally looked like something someone w no experience would do. I wish I had photographs but I was so shocked I demanded they be cut off immediately. This was also after requesting I see strap options before they were sown on. They never seemed to acknowledge my concerns either - rather snobby when it's the biggest day or your life and you're dropping hundreds of dollars. I came back for yet another fitting in which they places thin straps that were too light for my dress (as an "expert" I'd assume they'd know what does or doesn't look right). They also made me pay for the strap material, after having messed up in the first place. The straps were placed in the center of my boobs - very odd and also it's as though they neglected to fit the breast part of my dress to my body. The lip of the sweetheart necklace folder over and my sides jetted out from my armpits. Needless to say I felt defeated and like there was no more that could be done. I finally decide to get a second opinion and found Sew Chic off broadway. As soon as I put my dress on the seamstress pointed out all of the flaws I thought were just things I'd have to deal w. She also spotted how sloppy the work was - impression bridal failed to make all the layers of my dress even. The tool was literally rugged and longer than the top layer. Needless to say, buy here but alter elsewhere. Also, I spend about $700 for alternations that were beyond a waste. Should've gone to another seamstress from the start. read more

Impression Bridal - Ok it fits great but look and the side of my boobs and the straps. - Bridal Near Me - San Antonio, Texas

Found this place on yelp based on other reviews I read and decided to schedule an appt. Had no idea what I wanted. I booked an appointment at two other bridal stores just in case and said I was going to look around. I was helped by Shelby who was very very sweet and patient with me who picked a couple dresses for me based on what I said I wanted. I tried on about 4 dresses and found THEE one!!! I was NOT expecting to say yes to the dress so soon but Shelby found me my perfect dress!!! My mom and sister approved and when I saw myself in it I just knew it was the one. Brought my bridesmaids next time around to find their dresses and we found a beautiful dress for them! read more

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My bridal dress journey went from feeling stressful to very smooth thanks to Tiffany!!! She was absolutely great. Super friendly, knowledgable and courteous. I had only visited one bridal store prior to this and with how picky and indecisive I am I knew this would be stressful and was afraid I wouldn't enjoy it. She asked the perfect questions and listened to my concerns through out the whole process. Not once did I feel rushed or like she wasn't there to help me. Am truly thankful I had her because I know someone's attitude can make or break an experience and I'm so happy she was there to help me find the perfect dress for me. Would Defidently refer her to my family and friends read more

Impression Bridal left a GREAT impression on me! I walked in feeling a bit self conscious( I'm a bigger girl) and nervous but once I walked in I felt so welcomed. Everyone was so friendly and I was greeted by every employee at ImpressionBridal. My bridesmaids dress is very beautiful. They have a beautiful selection of bridesmaids dresses and wedding dresses and they are BEAUTIFUL! They have dresses in every size. I'm definitely coming to Impression Bridal for my wedding gown. As soon as I go back for alterations I'll snap some pics to post with my review. read more

My bridal dress shopping journey began on November 13, 2021. I had a dress in mind for a long time but after trying on the at another shop it felt like it wasn't for me. When I went into Impression Bridal I felt so welcomed. At first, I was afraid of how everyone was going to react with the dress color I wanted but let me tell you!! As soon as I said I wanted a black dress my consultant Charlsey went to work. Even though black obviously isn't the norm she didn't make me feel awkward which is what I was afraid of! Thank you so much Charlsey! But wait there's more..... after I picked out my beautiful dress and the dress coming in on Time, I met Yan Yan. I can't describe how grateful I am for Yan Yan, I explained how I wanted my dress and she brought it to life and added her own touch that matched my heart and soul!! In the end my wedding dress came out beautiful and was exactly how I wanted and more! My entire Bridal journey with Impression Bridal was amazing, everyone from the San Antonio shop made me feel as if I was the only bride. Every time I went in for a fitting they already knew me by name and everyone was excited to see what magic Yan Yan had in store. I also want to add that everything with my bridesmaids dresses went smoothly as well!! No issues!! I want to say Thank you again to everyone from the shop and an special thanks to Charlsey, Yan Yan and Tauni for making my dream dress come true!! Wedding date: October 29, 2022 read more

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My sister got a dress from there and the quality was bad. They told her that alteration was going to fix all there mistakes. Which it would $1500 to fix there own mistakes. Save your money and time go some where else. read more

I came into this shop after being traumatized at a few other stores that just did not get it. The experiences at the other stores felt like fielding clueless department store people or hostile used car salesmen. Instead of refining what we had described by showing the floor models and pictures, those other places threw other dresses at me where the only things in common were that they were white dress (sometimes they weren't even white!). They just did not understand subtlety or style, and they either put me in a Disney princess ballgown or told me to wear a toga or some tablecloth looking thing. I was even told at one point that my dress did not exist and to try Macy's or Dillards. I left defeated but kept an open mind about my appointment at Impression Bridal. The staff here truly listened to what I and my maid of honor had envisioned, and within HALF AN HOUR, we found The Dress. My stylist Shelby picked a handful of dresses that fit my vision and I had to choose which one I liked most out of all of them. I did not have to sell myself on something I was on the fence about, or really think that hard about it like the stylists at the other stores were pressuring me to. The staff here was very attentive and was very open about what could be done to the dress, how it would be altered, and how it would look come my wedding day. They truly wanted to work with us. The price was also very reasonable if not a steal, about $800 (budget $1000), though one of the other beautiful picks was even about $300 (!). Thank you for helping me make my dream day come true. read more

Impression Bridal is such a fantastic place! I cannot say that enough. When I went to SA to go dress shopping, I didn't even have them on my list. I had some extra time between appointments and they let my family and I WALK IN ON A SATURDAY! That's crazy! The whole staff was so welcoming. Thanks to Heather, I actually ended up getting my dress from them. Heather was SPECTACULAR. Before asking me about what kind of dress I was interested in, she asked questions about my fiance and I, which I thought was really nice (I was so nervous). She really set the tone when she brought out my dress options. All of her choices were beautiful! The first one I tried on was the one I ended up getting. I highly recommend going here. Heather and the rest of the staff will welcome you and help you find the dress. I promise your experience here will be worth it, even if you don't end up getting a dress with them. Good luck finding the dress! :) read more

Impression bridal didn't leave the best impression. They made me and my mother feel terrible about our budget which was generous but I guess just not generous enough for our consultant. I left there not feeling like a beautiful bride but ashamed and sad. Comments were made to my mother while I was in the changing room that were belittling and rude. Please be warned if you are bride that doesn't have a 20000 budget to try somewhere else. read more

I will be forever grateful to Elise and her manager Rachel for their effort, understanding and knowledge they provided when I visited Impression Bridal. I am from Austin and drove to San Antonio twice on separate weekends to be helped by Elise. I went to 4 local shops and then 3 in San Antonio and NOTHING beats the environment/vibe of this shop. It felt like such a lux experience (the lightning, private try on areas, robes provided) without the uppity snobs who decided what dress fit your body type instead of the dress you desire. Elise listened, grabbed a style I saw online and then made some suggestions. She was informative but never pushy or made me feel rushed. I was hooked on the last dress I tried that had everything on my Wish List (and more!) but it was Slightly over budget. I left that first visit thinking "ok, thats the dress to beat" however nothing did. I came crawling back to Elise hoping she can work her magic and find something under budget- and she did! A gorgeous alternative. Thats when Rachel came in and really helped create a custom dress in mind that would work under budget. She was fabulous and my best friend and I were having a good time envisioning her creation. However, I tried on The Dress once more and that spaghetti strap runner up dress couldn't even compare. EVERYONE knew it was THE ONE . There was nothing to adjust. It was unique and gorgeous and cry worthy (which I did) and I said Yes, ofcourse this is the one. I could literally wear a garbage bag over my head and still feel beautiful. I was told it was a newer design and honestly loved every intricate detail. They reassured me to pick a dress that was Me and both women agreed this was Extra but Me in the best way possible. I felt heard, seen and most importantly beautiful. Elise and Rachel worked their magic and I was able to get my dream dress within my budget- I was so relieved! THIS is the bridal shop you need to visit. They deserve your time and coin. I cannot wait to shock each of my wedding guests with this dress and its all thanks to Impression, Rachel and Elise. Also, best wishing on your wedding day Elise! I know you're gonna sparkle! read more

I don't know what Sabrina G. is talking about in her review on Mary at Impression Bridal. My mom and I had an appointment today for Mother of the Bride dress shopping and Mary was our stylist. Mary was AMAZING!!!! She pulled multiple dresses in different styles for mom to try on and was very patient with mom and her multiple questions about how each dress could be altered to add sleeves. We had an absolute blast with Mary and appreciated her no nonsense approach. We truly felt she understood exactly what we were looking for. It's unfortunate that someone posted such a horrible review of her because Mary really was the best & we've been to multiple bridal shops all over San Antonio. read more

Today we got to come and pick up my dress from Alma the amazing seamstress who made it look even more amazing than when I first picked it out. We were early and Jennifer Torres took us back to "our spot" we talked about our upcoming event that we are excited to be able to share with her and her husband ( please bring him). She is so sweet and genuine. This shop works with Brides Across America and Wedding for Warriors so she will get to come too. We are so blessed and excited. The whole staff of ladies here are so sweet. The front desk ladies greet you right away, loved on my nails and even noticed they were different from our last visit. And a special shout out to Jackie as she helped us checking out. Just a great experience all the way around. Keep practicing your Spanish ladies, Alma you are so sweet. Thanks ladies!! read more

Impression Bridal - Bridal Near Me - San Antonio, Texas

Today I went to impressions bridal to look at wedding dresses. Shelley was my consultant and she was phenomenal! She was very attentive and listened to what I nitpicked at each dress I tried on. As I tried on the third dress, I instantly fell in love. I did nitpick at it and wanted to add more to it. Shelly listened and worked her magic and was able to provide me with a wonderful options to add to my wedding dress and discounted too (military). My experience here was amazing and I bought my dress on the spot! Thank you so much for a fun experience! I give this place all the stars!!! :) read more

I do not recommend Impression Bridal. While the store space is impressive with its boutique feel, the poor dries selection and in accommodating and pushy staff made the entire experience horrible. Sonja was my sales associate. She did not listen to my wants. She obviously did not enjoy my entourage (mother, aunt, and four bridesmaids) adding their assistance or even voicing their opinion! When I did try on a dress, she focused more on what we could do to it to match my desires instead of finding a dress that already did. When I asked about looking for my bridesmaids, she was very flippant and dismissive. Her assistance was not helpful. Again, she did not listen to what any of us were saying. The staff continued to be pushy even after we had finished our appointment. Sonja pushed and pushed to schedule a call back. Needless to say, after finally leaving that store I'm NOT going back!! read more

This was the last of four appointments I had booked today; so let me start this review by summing up the first two. The first appointment was great, the stylist was sweet and helpful, the atmosphere was intimate and pleasant, but didn't find "the one." The second had some good dresses, but the stylist made me feel like I inconvenienced her by even showing up... she got irritated when my girls and I looked for a couple minutes and were finding a good selection. She told me I "have plenty" and took me to the back without inviting my girls along (they eventually, and confusedly, came back to find me). To "fit" the dresses she would either just grab at It while I looked in the mirror or would stand and watch while I pulled on It myself to tighten spots... and just handed me dresses to put on myself. Made my sister feel dumb for a (good) suggestion she made. You get the picture. We called Impression Bridal to see if we could move our appointment up to an earlier time (so we could get the heck out of #2). SO... Needless to say, I was feeling discouraged, stressed and annoyed by the time we reached Impression Bridal. We were all impressed with how nice this place was from the moment we walked in. It would have been nice to get a smile from the reception desk, but It was quickly made up for once we began meeting others. My stylists were Heather and Joe (training), and they immediately made me feel better. They were equally professional as they were fun! I was a little confused when we were taken straight to a dressing room - we'd helped pick out the selections at the other salons, but Heather really seemed to know what she was doing and told me to trust her. I was floored at the selection she brought! Even her "wild card" pick was amazing! She interviewed me initially to get to know me and figure me out. She really listened to what I said and It was especially evident in her picks. In the dressing room they were both so helpful, paired each dress with appropriate undergarments to give me the full effect, clipped everything back to give me a great fit, entertained me with great conversation and really helped guide me to the perfect dress without ever being pushy. Joe mentioned It was his first day, but he jumped right in and was making great suggestions and really seems like he's going to be amazing at his job! And get this... when we found an "almost" dress they began customizing It with added pieces, essentially building me a custom dress while staying in my budget! The wait for paper work was a little long but I know they had some extra work to do with the customization and since Joe was training... we didn't mind though since the rest of the experience was so top notch! (My only suggestion in that case would be to offer guests a water bottle or something while they wait, but not a big deal!) Finally, when I'd been measured and finished my paperwork I second guessed the size on my order. I felt bad asking for more time but they were so sweet, let me try on again, and even called in a second opinion (a manager I believe), who was ALSO so sweet and helpful! They checked a few things out on the dress, talked again with me about sizing and allowed me to change my option, all with huge smiles and easygoing attitudes. I highly recommend this place for the quality of the dresses, the staff and the salon overall! Thanks so much, guys! read more

Impression Bridal - Bridal Near Me - San Antonio, Texas

This is a great bridal store. They carry custom made wedding dresses and are able to tailor them to your liking as well. Unfortunately I had a very specific vision for my wedding dress and didn't find a dress at this location that I absolutely wanted but I think this place had some really nice dresses. The best part about this place was my stylist, Karyn. She was an absolute sweetheart. She was helpful, patient and listened to what I was wanting for my wedding dress. They have a huge selection of styles and she brought me some great dresses based on my wants. Think this place is a must for any future bride looking for a wedding dress. read more

3 of us bridesmaids went shopping with the bride. The stylist, Sonya, scooped my friend away and disappeared for 20 minutes picking out dresses. My friend mentioned she did not like lace or ball gown, but Sonya picked out just those types of dresses. "Oh I'll show you how it'll work for you and you're gonna love it." How are you going to tell the bride what she's going to like? In addition, it seemed they had limited selection for such a seemingly large store. My friend wanted our opinions during the 45 minutes we were there, but Sonya made certain we were not able to communicate with the bride. "This is your day, not theirs." Duh! We totally understand the bride has final say, but when thrown into a whirlwind, she needs her support system. Sonya was so rude to discount the family and friends from start to finish. She immediately pinned us as the nagging, opinionated group though we had not spoken a single word the entire appt. I'm going to give them 2 stars for being able to accommodate the bride without a reserved appointment. Other than that, do yourself a favor and try another bridal store. I had absolutely no confidence in Impressions Bridal. read more

Oh my gosh, what a fabulous experience! I am a really indecisive person and thought I knew what I wanted going on. Shelby was fantastic! She asked all the right questions, she was patient, and made me feel really comfortable. I never felt pressured to make a decision right there, and she worked well within my budget. She found a dress that had EVERYTHING I was looking for, and even some things I didn't know I wanted! I am so glad I stumbled across Impression Bridal and I'm so grateful for Shelby and the amazing team there. read more

Impression Bridal - Bridal Near Me - San Antonio, Texas