Needed an analysis of my vehicle to understand what issues were prevalent. they gave me a read out…read moreand check the U joints and gave me their honest opinion on what the problems are. Unfortunately they are not equipped to do the work on my vehicle due to the nature of parts needed and the design of the vehicle. Much appreciated Jeff and the McKenzie shop for your service and honest information provided.

My parents directed me to this auto service centre. I had excellent service straight after I walked…read morein the door. I left my car for a drop-in oil change and the work was done promptly. I was called to pick up the car 3 hours later. I also asked for a winter tire quote and got an excellent deal, along with wheels. The service here is fair, they don't overcharge or upsell and the customer service is fantastic. One of the few places in Collingwod where I haven't had to deal with a smartass. Go here for all of your auto repair and maintenance needs.

I purchased a commercial truck privately, it was inspected and issued a safety certicifate from…read moreC.A.R.S. The seller was concerned about the state of the batteries and feared the truck had a draw that was killing the batteries even with the key off. Dustin at CARS assured me the batteries are ok and that he tested the vehicle with his very expensive equipment to conclude there was no draw. After the truck sitting for 2 days I attemped to lower the back ramp but had no power. I opened the driver door and no interior lights came on. The odometer didn't even light up....batteries were stone dead. The seller of the truck was very reasonable and replaced both batteries under warranty. After driving the vehicle under 100kms since it was safetied and the front brake caliper seizing, I decide to approach Dustin about my concerns with the truck. He was very confrontational and denies the vehicle having a draw in the batteries when he tested it and insisted the draw somehow appeared after he looked at it. He also still claims he tore the brakes apart and did a full inspection but somehow within 100 kms they have seized. The vehicle was also safetied with the EGR and DPD deleted which obviously violates the Ontario vehicle safety standards that clearly states they cannot be bypassed, damaged or MISSING. It turns out that the seller of the vehicle is good friends with Dustin at CARS. Dustin seemed knowledgable and trustworthy when first dealt with but lacks the skills to properly inspect a vehicle and is not afraid to give a friend a "fake safety" . When approached about the problems I found he created a second invoice for the already paid for inspection and applied to a collection agency against me for an invoice that doesnt really exist. The Ministry of Transportation has been contacted and wil soon penalize him for the illegal activity he has committed.

Hid important details about a vehicle which I had to find out from my insurance company and then…read moretried to trap me into a sale. Then I was told I had unlimited oil changes and other maintenance until a certain km level, but when I went to the get there service they claimed the 'fluids and lubricants' section of my warranty only applies to oil LEAKS. Very sneaky and underhanded. Do Not Trust

Owner through entitlement. Obnoxious attitude. Go to Barrie Chrysler for better deals, customer…read moreservice and interest rates.

Staff is friendly, but I don't recommend this place because lack of honest prices. I was comparing…read moreseveral prices and this place is by far over the top. Just paid 149 dollars for a safety check plus 10$ for the paperwork plus taxes and 50$ to adjust the dam.

Kevin Johnson and the Hanna Ford Service Dept Team were very helpful did excellent work on my 2014…read moreF150 repair. Excellent work and excellent service from the whole team. They were straight forward did their best to deliver value added at a reasonable price. thanks Kevin and team for the great work and empathy.