Excellent customer service!!! Highly recommend...I got in a wreck and totaled my car with an 18 wheeler and this shop handled everything very professionally in a timely manner. Very courteous & caters to the needs that suits you best. When I get my new vehicle, I am definitely going to let them customize it for me. read more

Imperial Collision Specialist - Auto Repair Near Me - Houston, Texas

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I had a pretty serious collision at the end of 2025 and Imperial Collision Specialist, and Israel Reyes in particular, took amazing care of me and my vehicle. The car needed extensive repairs, and Israel and Imperial took all the necessary steps to make sure the repair was done correctly and my vehicle was safe to drive again. Every step of the way, Israel would call me to explain what was going on with the car and what needed to be done. He walked me through the details until I understood what happened and what they were doing to fix it. Truly, Israel went above and beyond in making sure I was taken care of and happy - I can't recommend Imperial Collision Specialist enough - thank you, Imperial, and thank you Israel! read more

I had an accident with my Alfa Romeo found these guys and got my repair done with them. The staff extremely helpful and accommodating, the quality of the repair was better than brand new AND even though I went through insurance they didn't try to over charge like most places do. They didn't talk to me like I didn't know anything, they went out of their way to make sure I knew what was wrong sent pictures and confirmed I was ok with the repairs prior to them starting. If you take a look in the shop they have everything from regular cars to exotics and classics. The quality of the repair on my car was impeccable without a doubt. Make sure you ask for Aram when you go in. read more

I would give 6 Stars if possible for Aram & Imperial Collision After a terrible experience at a Ford body shop that completely botched the repairs on my truck, I brought it to Imperial Collision -- and that's when things finally started moving in the right direction. Aram was my point of contact, and he handled everything like a pro. From day one, he took the lead and didn't let up. He dealt with a ton of back-and-forth with the insurance company and adjusters -- phone calls, emails, pushback -- you name it. He never once backed down or passed the buck. Aram stayed on top of it, kept me in the loop, and made sure the job actually got done right this time. The difference in the quality of work and service was night and day. I'd definitely recommend Imperial Collision, and if you're dealing with a mess like I was Imperial Collision & Aram will set it straight. read more

This is by far the best auto body shop in Houston. I've lived here for 15 years and taking my cars to so many different places. It pains me that we are moving in a few weeks and I just discovered Imperial Collision. Not only was the team responsive to my text messages and inquiries while my car was in the shop - they knew I was on a tight timeline and had my car ready for me to check out in less than five minutes. And they even went above and beyond to detail my car. I am so grateful for this team and it's so great to know that there is a company like this that doesn't rip you off, that treats you with respect, delivers amazing work, as promised and truly has pride and what it does. read more

Imperial Collision Specialist - Auto Repair Near Me - Houston, Texas

Imperial is the best body shop in Houston. They did a great job on our car. Highly recommend.

I brought my BMW X5 in after a few fender benders. The entire front hood was smashed in, the parking sensors were not working, and the back was beat up as well. It needed a lot of work. Butch and his team took care of everything taking a lot of stress off of my shoulders. I was quickly put into a brand new rental while they worked hard on working with my insurance to get me everything i needed. He went out of his way to find all of the custom parts i needed and when I came to pick up my car it was sparkling clean and detailed. It looked like it was brand new right off the lot. Excellent service and I will never go anywhere else for repairs. read more

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Was honest and professional. I've never experienced professionalism and trustworthiness at this level from a collision specialist before. Highly recommended. read more

Someone did a little hit on the back of my car, so went here. Jake and the team here where so helpful and did an amazing job on fix my car right back up. I feel like they left the car in better shape than even before the hit that's how amazing they where. read more

I had only had my Mercedes for 2 months when I was rear ended. I was totally stressed beyond belief from the accident when I took my car in, both Butch and Chuck talked with me and explained everything putting me very much at ease and now my car looks and drives just like brand new again!! These guys are awesome! No worries with anything. They took care of everything!!! read more

It's been 9 months since my accident and honestly, I forget it ever happened because my car looks and drives so well. I had over $10,000 in damage to the driver's side front end and I've always been told that a car is never the same after an accident. Probably true, but my car drives wonderfully and I am so grateful to Sevrin and the team who worked on it. It took me a while to get over my fear of driving in the rain again, but having confidence in the mechanical-soundness of my car was a huge help. Thank you, thank you, thank you. It drives like nothing ever happened! I will be back for anything that requires body work, paint or mechanical modifications. read more

Seamless Repair work completed timely and professionally! Exceeded expectations! I will use them again if needed. Shop clean and neat! See Chuck he is the best to work with! read more

Marwin and the crew at Imperial was superb, fantastic, all the good stuff you can name. Marwin especially took care of me and he was fantastic. He kept me up to date every day if I asked and was very responsive. They finished my car in a reasonable time frame. & The results were FANTASTIC. Looks like nothing even happened to the vehicle. The paint worried me about the most, but it was literally on point and super original. Props on that! Will definitely come back and do business again! read more

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Great place to have my car repair. I have my friend who has car accident and we went to other body shop( not imperial collision ) and they did horrible job. I left my car here almost 4 weeks back and . What I see is brand new car after repair. Thanks Mr. Butch. Nice work. I think Mr. Butch believe in perfection and that is why he called me and asked me to change my right side fender which was not covered by insurance. After all this it looks like new car. read more

Imperial Collision Specialist - After repair - Auto Repair Near Me - Houston, Texas

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I came to Imperial to get an estimate to have both fenders replaced on a Ford Escape. I spent my whole Saturday going from shop to shop to get estimates and this was the only shop that charged $40 for an estimate. After receiving the estimate, they wanted to charge about $3000 for the repair and told me the repairs would take 10 business days. As a working woman, to be without a car for two workweeks is insane! All the other shops I went to that day quoted estimates ranging between $1200-$2000. Although I can't speak on the quality of Imperial's work, I do know there are other auto body shops that do great jobs, give FREE estimates, and have quicker turn around times. I ended up taking my car to another autobody shop that not only did a great job, they gave me a free estimate had a quicker turn around time (4 days), and this shop also gave me a loaner car to borrow....FOR FREEEEE! read more

If I could give them no stars, I would. Gave me an estimate of $3,200 to fix a small scrape on a door and minor dent on the back hatch. Talked about how very labor intensive the work was going to be. Took it to the BMW dealer and got both done perfectly for only $1,300. read more

Took my car here after seeing so many good reviews (all 5 stars) but... 1st-Once you pick the car up THEY ask you for a 5 star review, and a 5 star review only because it "effects their pay" if they get anything lower. 2nd- car was not ready the day they said it was. I was ok with it, as long as the job was done right, I understand things happen. But I started to lose patience when they took 2 MONTHS AFTER THEY TOLD ME IT WAS GOING TO BE DONE 2 WEEKS! 3rd- I had to bring the vehicle back after I found additional damage. So after they kept my car longer, and hearing the guy tell me, "I walked around the car 'x' amount of times making sure it was done the IMPERIAL WAY" so many times, and after they "detailed" the car, I'M the one who found additional damage. So in total they had my for for like 2 months and 2 weeks 4th- I had to bring the car back a 3RD TIME because they didn't put the trunk on right, they did it in 10 minutes. 5th- POOR COMMUNICATION. Like I said, I understand things happen but let the customer know! If it's going to take 3 months, don't tell the customer it's going to take 3 weeks! 6th- Didn't take responsibility, NOTHING WAS THEIR FAULT, they had excuses for everything. Why was there additional damage found? It's the adjuster fault, HE didn't check correctly. Why are y'all taking so long? We realized your rim is messed up, the adjuster didn't see it Why is it taking 2 months? It's the insurance company, can YOU call??? Yes the shop is super nice and they do good jobs on nice and expensive cars, they even had a Supra the first time I went so I was confident about leaving the car with them but if there's a next time, I will definitely take the vehicle somewhere else and just hope they have better communication than this place. read more

Imperial collision upholds a high standard of quality. One of the most professional and people friendly businesses in their field. I've used Imperial on 2 separate occasions. First when I had an alignment issue the Subaru dealership could not solve, a Subaru employee handed me Butch's card, confident he could solve my problem. After dropping it off, numerous tests, a couple calls back and forth the issue was resolved when he found a warped control arm. I left satisfied with the work and a nice new set of control arms. Encounter number 2 arose after an accident. The insurance company was skeptical about allowing me to use Imperial. But reviews for their suggested collision centers were awful, and I pay insurance every month not to have them suggest some half ass service station. I insisted on using Imperial, 10k in body work done and she looks almost fresh off the lot. I even had a connection come lose in the door preventing my windows from working, months after, and they took a look and had it fixed within the hour. Not charging me a dime when they could have taken advantage of the situation. Honest, clean, quality work. read more

Amazing service and the car looks brand new again! Thank you chuck and Renee for the amazing service and repair! I highly recommend this shop. read more

Quality work by a Quality team at Imperial Collision Specialist. Their labor rates are competitive to other area shops, but I couldn't be more pleased by the worked performed on my vehicle. Rene took my vehicle in, explained the repairs to be done in great detail, and provided great communication and service throughout the process. If you're looking for "QUALITY" body and paint work DO YOURSELF A FAVOR and check out Rene and Chuck at IMPERIAL COLLISION SPECIALISTS read more

A woman hit me while I was driving my husbands car and when geico gave us their estimate we knew there was no way that it was that low. After finding out we could go to a shop of our choice, I researched places in our area and quickly found Imperial (after seeing the terrible reviews from momentum BMW!). From just the reviews alone we knew this place had to be good. I loved that so many people shared their before and after as well! They kept us informed the whole time and even went the extra mile to detail the car before we picked it up. These guys are awesome! After having this work we will definitely be coming back to work on our other BMW read more

Imperial Collision Specialist - This is the before, she hit the rear driver side - Auto Repair Near Me - Houston, Texas

I just got my BMW 550i back from Imperial Collision, all I can say is WOW, the car looks amazing!! Not only Butch and his team did a fantastic job on replacing the damage front and rear bumpers, they also went extra step and did a conversion from my old boring non sports bumpers to an aggressive looking BMW M-Tech Bumpers at a great price. I am very pleased on the quality of work they did and will recommend all my friends to their shop. So if you need quality repair on your car, look no further, this is the place!! Come check them out!! below is the before and after picture of my car read more

Imperial Collision Specialist - Before and after Picture - Auto Repair Near Me - Houston, Texas

Just received my 2015 STI back from Imperial for some bumper damage I received from a flying object. It required a newly painted bumper, but the car looks as good as new, and Imperial did a great job making sure everything was perfect. I'm in a Subaru club that raves of this place and with good reason. The pricing was surprisingly pretty competitive, and they have a lot of experience working on high-end luxury and performance cars. Their upkeep of the shop is a good representation of the professional work they do. The only slight issue I had was that they estimated my car would be done much faster than it actually took. I had to call multiple times to check on the status of the vehicle. I wished they had just initially told me it would take longer instead of a day-by-day estimate. But with the quality work they did, it wasn't much of a problem. Maybe if I didn't have a backup car to fall back on, I would have had more issues with the timeliness. Butch is a top-notch individual that will go to great lengths to ensure his customers are satisfied. I would not hesitate to recommend the shop to family and friends in the future. If your insurance lets you choose which shop to get your car done at, look no further -- this is the place. read more

It's not often that I review a service and give 5 stars. However my experience at Imperial Collision was exceptional. Over a month ago I unfortunately met in an accident where a tire flew off a truck and into my lane. The left passenger side of the car was damaged and the driver side air bag deployed. There was also radiator and condenser damage. After getting over the initial shock of the accident I had to deal with filing an insurance claim and getting my car repaired. I opted not to choose a repair shop contracted with State Farm (my insurance provider). Consequently, I went on Yelp to find a body shop with great reviews. After reading the exceptional reviews on Yelp I opted to have my vehicle repaired at Imperial Collision, sign unseen. I instructed State Farm to move my car to the location. Once my car was received by Imperial Collision I received a phone call indicating I had to sign some paper work etc. The receptionist provided me with a cell number so that I could contact the body shop utilizing a means most convenient for me (email, text, or phone call). Approximately two days after the incident I decided to visit the shop for the first time, needless to say, I was impressed. They specialize in repairing exotic cars and the staff was extremely professional. On my first visit I got to meet Butch, the owner. He was very detailed regarding the quality of work he would provide and advised me on dialog I should be having with my insurance company. I felt at ease knowing that Butch wanted to ensure I was satisfied with all the work to be done on my car. He even provided me his Facebook information so that I could message him easily. It took approximately 4 weeks for the car to be repaired due to waiting on parts and having State Farm sending out an adjuster. Throughout the 4 weeks I was kept up-to-date and received picture messages showing he progress. Butch was just a phone call away and I could always conveniently text the shop cell phone. Upon completion I got a car that looked spectacular. You cannot tell the vehicle was in an accident. The car was washed and polished, and the wheels shined. It looked show room ready. I was impressed. The paint job done on the car also came with a lifetime warranty. Don't take the 5 star reviews for granted, you will not be disappointed. Imperial Collision is an excellent body shop and I would highly recommend them to anyone! The receptionist area has light refreshments available for customers as well as coffee. If you are looking for exceptional service and a caring team. One that won't do mediocre work that only aims to benefit the insurance company, choose Imperial Collision, they earned FIVE stars!!! Thanks for the awesome service!!! read more

I brought my 2019 Acura RDX here after getting into a car accident. The damage was all cosmetic, and a friend referred me to Imperial. They work on some pretty high-end, luxurious cars, so you know they will do great work. So much thanks and appreciation for Renee! Renee was incredibly helpful, insightful, and most importantly, polite and understanding throughout the whole process. He kept me updated - giving me all the details about what was wrong, what the next steps were, if there were any holdups and why. Renee handled everything with my insurance company - barely had to call my insurance adjuster or get involved. He was also kind enough to offer a rental car, no questions asked, when my rental coverage was up through my insurance. What I loved was how thorough and precise they were being with all of the repairs. The repairs took a week or two longer than I was expecting, but I appreciated that they truly wanted to do a good job. They treated my car as if it was their car. It was returned to me as if it were brand new. I hope to never get in a car accident again, but if it happens, I will definitely bring my car here. read more

After being away from my car for 3 weeks, my 392 Challenger is up and running again! A very big thanks to these guys and its wonderful, friendly employees for keeping me up to date with my vehicle and getting me on the road as soon as possible and making my car looking better than it used to be! Ya'll are the best and highly recommended! Outstanding work and great customer service! if anyone needs a repair/body work, this place is the place to be! read more

Imperial Collision Specialist - The 392 before and after pictures! - Auto Repair Near Me - Houston, Texas

Car accidents are no fun! Especially when its not your fault. A good friend referred me to this collision center after I got hit not even a mile from my job at an intersection. I can honestly say I felt confident from day one that they would do a great job. Sevren took great care of me. He put me in a rental on the same day I dropped my car off, and after a few weeks my car was fixed and looked brand new again. The best part was that I didn't have to worry about dealing with insurance claims or adjusters since Sevren took care of absolutely everything and gave me daily updates on my vehicle. I recommend this place to everyone even if you are at fault. Definitely check them out!! I want to bring my car back to black out all the chrome. I will be uploading pictures soon. Thank you Imperial, Sevren and the owner Butch. They are a rad team! read more

My husband and I came early to drop off my 2015 Mazda 6 (before they were even open-because we both had to get to work soon). Walking in, I didn't mind standing and waiting, but Butch came walking out of the garage, with a coffee in one hand and the other hand free to shake our hands greeted us with such a welcoming feel. We told him sorry we too early... He said he would be happy to help us. He warned us ahead of time, fixing my car will take about a month since they have so many cars that need fixing... And it was SO true, cars were packed side by side waiting to get fixed. (Bare in mind- cars came from all walks of life... From old beat up cars to high end exotic cars like Lamborghinis and Ferraris) But we didn't mind. And this is why - my 2015 Mazda had been rear-ended before and the last collision center did a horrible job. We heard this place is the best place to go to. We went inside and Jessie then helped us with the paper work - which took like 30 seconds. She was super fast even though it was really busy. A month later I come to pick up my car, Butch was infuriated that the State Farm adjuster didn't want to pay for my broken muffler. He told me to complain to state farm and gave me advice on how to approach it. next day, after the complaint, I got a check to fix my muffler - I took my car back to imperial and literally, on the same exact day, my car was ready for pick up. I had to come really late, like an hour after they closed but Butch didn't mind staying back for me. These guys here, Butch, Jessie, Gus, and the entire Imperial Collision team are the hardest work group of people I know. They work tirelessly day and night, deal with shady insurance companies, deal with cars that have been fixed poorly by previous collision centers and yet, are still the nicest people on the planet. If there was an award for best collision center - these knowledge guys and gal would win it every year. I have been in 6 rear-ended collisions, this place is the only place that went above the bar in helping me, with both my car and my crappy insurance. My husband felt like they treated car like it was one of their regular exotics. read more

ICS did a great job getting Daisy, my 2018 Audi S5, back in tip top shape. Butch went above and beyond. Highly recommend.

My car was at Imperial for 3 weeks, repair work was covered by the lady hit that my car, cost wasn't an issue. Izzy took care of me, he/they did exactly what they said they would do, my car looks fantastic, brand new car and it still looks like it! Thanks to whole shop. I used the Hertz just down the road at the beltway and 59, good car, good people, Imperial and Hertz made the whole thing happen seamlessly. read more

Disclaimer: I'm lousy at writing so this review is long overdue. I have not had a new car for almost 17 years. So when I finally had an opportunity to buy a new vehicle I went for the one I have always wanted. A red Jeep Wrangler hard top. I did not it have for 10 months when some blind old man hit us at a stoplight on Hwy 6 from behind. I was devastated even though the damage was minimal. I didn't know who to go to since the dealership I take the Jeep to had very bad reviews for body work. I turned to Yelp and had 10 prospective shops reach out to me. Imperial Collisions had very good reviews so I gave them a try. I was very nervous about leaving my car in that area, but Marwan, assured me they'd take care of my Jeep. True to his word, he called me right away and kept me informed with the repairs and insurance claims. Side story, 2016 was a very difficult year for me. I had a lot of life events that just "happened" one after another, so I was mentally worn out when this incident happened. I felt like dropped my problem off with a friend and he took care of the details and even replaced the front bumper free of charge. Every time I called they were very responsive and I was not passed around. When I got the Jeep back it looked even better than new. They even gave me the dented rear gate, just in case I get hit again. These guys are great. Thank you, Marwan & Butch. I hope to see you in better circumstances but you really helped me out and took the pain out of getting my vehicle fixed. read more

Brought my car into Imperial Collision because there was 2 decent sized gashes on my car. I brought it to the dealership and they tried ripping me off. I worked with Butch and could not be happier. Not only did Imperial charge substantially less than the dealer, I couldn't even tell where the damage was! I highly recommend you all to check out Imperial! Also check out their detailing shop, they detailed the car after and it looked brand new! read more

Excellent Quality. They even detailed my car without my realizing it - deep cleaned the interior when they repaired the exterior. No charge. Quality can take time, there were some problems with my insurance company trying to save money we had to work through. Communication was a little light but the end result was a stellar job on my car. These folks do great work. read more

My 2015 Audi A4 was car heavily keyed from hood to trunk , rear ended by a UPS truck, and then someone backed into my driver's side front wheel - all within a month. Butch and Rene at Imperial took care of all my issues. It took 1.5 months, but the car looks like new. They repainted the entire car and it looks flawless. They also worked with 3 insurance companies and made the process extremely smooth. Highly recommended. read more

Went to Imperial off a referral from a friend and was glad I did. State Farm fought me about some of the work needed and the crew at Imperial was able to get them to approve the work. Truck was looking new again in less time than I had imagined it would take. The quality of the work itself was flawless. Unlike previous body shop experiences, I couldn't tell where the damage had been. This shop has my highest recommendation. read more

This is the best place to take your car for collision repair, window replacement, wraps, etc. They are super attentive and gave me continuous updates on my vehicle. The owner Butch is so wonderful and really cares about taking care of his people. I will never take my Mercedes anywhere else. Imperial is Fam! read more

I got into a minor accident last month, but I had some front damage to my car. We yelped this mechanic and from the beginning they have been way beyond our expectations. Thank you guys so much for keeping us updated throughout the process and making everything so smoothly. I highly recommend them. They also stepped in when the insurance tried to use aftermarket non-original parts. Awesome service..the car looks better than before the accident. read more

Butch and his team did an amazing job on my car. Butch even went to bat for me personally when the dealership tried to hold onto some of my insurance money. He fixed things the dealership had missed and keep me updated throughout the whole process. I feel secure knowing that I'm working with a man of integrity. I will definitely refer all my friends and family to Imperial. read more

Butch does a really awesome job taking good care of both the cars and his clients. He was always available when we called him and it was clear to us that he was always looking out for our best interest. It's difficult finding people and services like these! read more

These guys did a great job on the body work. Customer service was great. Despite the great customer service and good body work, I had personally an issue with them that cost me an additional $150+. They told me to feel free to leave my enterprise rental car with them and they would make sure it got to Enterprise - they failed to call Enterprise in a timely manner, and I ended up paying for an extra 4 days of rental that I should not have had they just called Enterprise on Saturday to pick it up. I had to pay for that out-of-pocket which is always no fun. read more