This store has a large selection of lamps, fans, and other home decor materials. There is one big "gotcha", how ever that should keep you away from this store. In decoration, items purchased may not fit, may not work, or may not be the right choice for a purpose. This is not undestood here.
If you return an item for any reason - even if defective - the store will refuse to provide a refund to the credit card used. Their "procedure", I was informed, is to only give a store credit that you can use for other merchandise.
If you can not find other items for your purpose, you are out of luck. You are stuck with an unusable store credit. If they relent after much argument, you must come back another day after management and accounting approvals are obtained on paper. Literally, a shopping nightmare.
At a time when businesses are trying to gain and keep clients, this archaic attitude is totally unacceptable. Remember that you can take your claim to your credit card company. read more
