My husband buys most of his materials from this hardware store, I was with him when he went their…read morefor window screen , I wanted black. The manager in that department sold us 50 feet of the wrong material . The meterialcwas for gardening, we didn't know anybeter we trusted him.He wouldn't let us returned it either. It's time to start shopping other places.

I'd like to give a big thank you to Abby in Customer Service at the Home Depot in St. Thomas, USVI!…read more She was incredibly helpful in finalizing our purchase -- we had found a door in-store that didn't appear online, and Abby made the process of securing it smooth and easy. She was friendly, efficient, and made sure everything was taken care of without any hassle. Great customer service goes a long way, and Abby delivered exactly that. She's a real asset to the team at Home Depot! Thank you again, Abby!

We needed to purchase some fans for my granny's house. I was impressed with the kindness and…read moreknowledge of those working.

Old San Juan relies on this shop for many items, whether you're installing a fountain on your…read morepatio, painting some furniture, in need of new bathroom fixtures or need to copy your keys, this True Value has everything you can need and a helpful staff to help you start any project you desire! Well-managed, well-stocked. Hats off to the Owner/Staff.

From the owner: True Value Old San Juan is the place for all your hardware and home project needs with high quality…read moreproducts and excellent service. We have paints, electrical, plumbing, tools, gardening, and cleaning. We are the experts in Weber Grills and accessories and Vaello Paella Pans. Visit or call us today. True Value Viejo San Juan es el lugar para todas tus necesidades de ferretería y proyectos para el Hogar con productos de alta calidad y excelente servicio. Contamos con un centro de pinturas EasyCare para mejorar tu casa o negocio y departamentos como plomería, eléctrico, herramientas, jardinería y limpieza. Somos los expertos en BBQ y accesorios Weber y Paelleras auténticas de España marca Vaello y Cazuelas originales marca Valdearcos. Visítanos o llama hoy.

So I was looking for showerheads, drain strains, and hard-to-find items and was told this is the…read moreplace to find those hard-to-find items. Yes I was able to find the drain strain and the showerhead and even my favorite 50 oz insulated Bubba Mug but the markup was 50 -80% of what I could have paid for the same item on Amazon. Now I get it, they have to cover the overhead and have to pay to stock the item with no surety that they will ever sell it. But 80% more for simple drain strains and 60% more for my Bubba cup seems to me to be just a tad too much for my liking. Yes, I could have ordered it from Amazon and paid the 10 in shipping making it almost the same price (maybe that is how they price things) And yes I am grateful that I can now insulate my 50 oz of water and not have to get up at night and refill it. But even 7-11 back home gave us a break on the Big Gulps to get us to overpay on the Dorritos...

Thank you so very much for being exactingly strict with your return policy. With our island's…read moreembarrassingly abundant resources and unlimited capacity for waste, it makes more sense to throw $10 worth of hardware in the trash than it does to, say, pay a restocking fee and make them available to someone else who needs them. Alas, nuts and bolts expire almost as quickly as headcheese. Actually, I'm being a little flippant. I put them back on the shelf for you when the manager told me 5 weeks was past your return limit. After all, just like Gallows Bay, I believe that "a strong community is the foundation of a thriving society". Thrive on!

Great local hw store that's both convenient and helpful. Friendly service, they speak English and…read moreEspanol, and it's a family-owned business - you can tell they care about their customers and doing good biz in the area. Picked up some basic repair/spruce-up supplies for a new place I bought in the area, and a couple of the items weren't going to work. Went in with no receipt, and they were quick and accommodating. Swapped out water lines for a different length/type and instead of having the owner give me change for the difference... told him to toss me some teflon tape for the plumbing repairs. He protested, "but still, even with the tape... I owe you a quarter!!!" and insisted that I have a credit next time I come in, ha! (and, of course... "I'll be back") Super nice people. As several other ACT 20/22 people have mentioned, they MAKE KEYS ha- and QUICK too! (was done with 4 sets of keys in about 3 or 4 mins) and also purchased a mailbox lock cylinder that I swapped out (unit didn't come with a mailbox key, sadly) - cost about $6

Great local hardware store speaks both english and spanish and has all the quick needs plus larger…read morecomponents if doing local construction cut down on the time by running locally to get what you need. And for everyone but especially the ACT 20/22 newbies THEY MAKE KEYS

Cuidado con las garantías en todos lados dicen 90 pero en letras pequeñas te dan 7 días. Compré un…read moreequipo y no lo necesite inmediatamente cuando lo fui a utilizar se apaga solo ( Dehumidifier) cuando voy a la tienda me dicen algunos equipos son 7 días. So cuidado con lo que compren porque ni siquiera te lo dicen cuando compras. Lo esconden bien pequeño en el recibo.

Miércoles 20 de marzo de 2024 compre un producto por la página de Home Depot pero tuve que…read morebuscarlo en la tienda de Humacao. Muy bien ubicada fuera del centro comercial Palma Real. Facil acceso y salida. Entre a la tienda y fui donde se buscan las órdenes y 10 minutos ya estaba afuera. Me ayuda un muchacha muy atenta y servicial en el área de Servicio al Cliente.

Home Depot is consistent. It felt like home when I walked in. I was able to locate the items I was…read morelooking for and make the repairs that my mother-in-law's house needed. I bought a new Moen bathroom faucet because my mother-in-law's was leaking badly. I was happy that I found a Moen, which is headquartered not far from where I live in Ohio. The faucet installed quickly, easily, and didn't leak. Now my in-laws have their bathroom back because it was out of commision for a while. I also bought and replaced the shower head and shower accessory hanger. All were much needed upgrades. I noticed a large rat patroling my in-laws yard, so I purchased a rat trap to handle that issue. Love Home Depot!

The layout is not quite the same as all other Home Depots, at least state side. You have to wander…read morearound a bit to try to find what you want. Looking for home basics like tape measures, cleaning supplies, window and door sealants, and basic tools is a challenge.

The most unhelpful person. I attempted to go there twice for some help. I have a huge property that…read moreneeds a complete landscaping overhaul and tens of thousands of dollars, if not more, in plants but they will not get a penny from me.

Always helpful and informative when visiting the business. Plants never disappoint I'm a city gal…read moretransitioning to the countryside. Therefore need all the help I can get.