My experience at Briarcliff Manor Center for Rehabilitation and Nursing Care was outstanding. I was…read moreadmitted following spinal fusion surgery and, upon arrival, I was unable to walk. Thanks to the exceptional rehabilitation team, I received occupational and physical therapy twice a day from a caring, knowledgeable, and supportive staff. Their doctors met my every need. During my stay, I experienced some unexpected complications from the surgery that required me to extend my time there, but their team continued to provide unwavering support and attention working with my insurance to asure I was getting the care I needed. After 24 days, I was able to walk out of the facility--something that would not have been possible without their dedication and expertise. The staff was compassionate, attentive, and truly listened to my needs during a very difficult time. I highly recommend this facility and am incredibly grateful for the care I received.

My 4 week stay at Briarcliff Manor was bittersweet! it should receive 5 stars but I had a major…read moreproblem with Nurse Phoebe and it appears I wasn't the only one. She ignored my call bell ring for my meds and when she arrived with my pain meds she began screaming at me about her workload. I reported her. After that she purposely held my meds back. Administration took her off my case but since she was nurse on duty she still had access the the dispensing of my meds. Wanda(the cna), Gladys, Jenai, Ms Shackleford RN, Pat (DON) and the exceptional physical therapist team made me realize that there are good and exceptionally caring people who work at this facility. But they are letting one rotten egg Nurse Phoebe destroy their image. I would go back but not allow them to put me under care of Nurse Phoebe!

Fairly hostile. They all go out to lunch at the same time which makes no sense to me…read more I don't even wanna repeat what exactly happened it's just too exhausting. The optometrist was very nice but his assistant, actually know. I can't believe she had me take an eye test with my dollar store glasses on! You're not gonna get an accurate reading of my eyesight that way but she insisted . This is not the first time this place has really messed up. I remember I had a problem which I don't care to repeat and the cream I got said specifically on the cream not to be used for the condition I had. The doctor refused to get on the phone with me. So there you are. This is where many people go that don't have a whole bunch of money to spend on medical care. They take Medicaid but since they're stripping Medicaid away from 70 million Americans, I guess we should be grateful for even this lousy care. About 20 years ago I went and met a wonderful doctor from India. She told me she was into missionary medicine. In other words she chose not to be a millionaire with her degree and just wanted to help people. Just don't have the energy to wait 3 1/2 or four hours to see a doctor anymore . Don't have the stamina. I can't remember her name but she was fantastic and I don't even know she works there anymore. I also got bifocals and I have to break my neck to use them. Ridiculous. Welcome to America people. If you're not rich and you don't have a whole bunch of money to spend on medical care this is the treatment you're going to get. Even if you do have health insurance you might get treated terribly anywhere . I can't believe what we both been through in the last decade. It's just been a horror show all around. For example in Caremount they let us run around with extremely high blood pressure until another doctor sent us to the hospital on a gurney. The hospital was northern Westchester which I had been going to since I was a kid. Seems there have been no upgrades since I was a child and that was not yesterday. tons of people running around, and they then they think you're crazy when you tell them you can't see at night because you have cataracts. So it took half an hour for them to release me and they all thought I was nuts but I ended up driving home fairly blind anyway. It was terrifying. I think it's logical not to want to drive half blind. Apparently they just thought I was nuts. I have left my car at the doctor that insisted I go by ambulance to this hospital and no they did not give me any blood pressure medication. I had to wait until the next day after everyone was screaming heart attack and stroke level blood pressure and finally get about half the medication I needed. Unbelievable.

Two stars are are too much. While the mission is admirable, they don't have enough staff to service…read morethe number of patients at each location. They try to be single point of access but can't. Urgent care can take days to access. People are sent home. Patients can't see their doctor post surgery for weeks after discharge. The patient portal set up is sub par for communicating and you cannot access every provider. I hope they merge with someone that can help them expand and grow properly. There are a few medical organizations in the area that may be a good fit.

Outstanding and wonderful from desk plus Dr.Mintz understands my issues and always calls back to…read moreexplain how to deal with my difficult situations. Understanding and never rushing my questions and making sure he answers my concerns. He's caring and more. Fran Lewis Mj network restream just reviews

Lauretta the MA was very professional, compassionate and intelligent. She listened to all my…read moreconcerns and was very compassionate. I was so happy that DrS Roland was there. I was diagnosed with shingles on the left side of my face. He prescribed medications. He is very knowledgeable, patient and compassionate. Being an RN for thirty eight years, I know good vs not so good physicians and he is stellar!

Just a word of warning. They will provide non-covered Medicare service and then send the bill for…read moredenied claims to you. How does a healthcare group not know what is covered by Medicare. When was the last time at check-in a medical practice has not asked for your insurance card? You cannot get an answer from anyone in their practice about specifics of charges. The billing group, the physician and corporate offices have ignored numerous requests and correspondence for information on charges. They have no problem referring you to their attorney for collection. I wonder how many original Medicare patients have had the same problem. Is it to get more money beyond what Medicare provides? If that is the case they should not be an assigned Medicare practice. They are charging over $1,000 beyond Medicare allowance. Shame, shame, shame. Or is it scam?

The office is busy but the receptionist acknowledges and processes your appointment…read more Before long you're called in for triage. Now Doctors like my primary care Dr Ari.Benjamin as well as the specialists for dental & mental health as well as the nurses collecting blood etc are all excellent practitioners. I do all my wellness business at Heritage Medical Group and feel blessed to have this center so close to me..

I feel like I've finally found a physician who practices medicine compassionately, accurately, and…read moreeffectively. Dr. Kancharla spends so much time with me, does thorough examinations, and refers me as needed. The electronic medical records make everything easier and more accurate and I've often been able to get same-day appointments. What a pleasure!

The adult emergency triage nurse was a older YT man and was extremely rude. So rude I did feel…read morecomfortable answering questions from him and they refused to have a different nurse assist me/ Finnish with the questions. Worst hospital in the area for so many reasons but that was just my most recent experience and it officially my last time choosing to go there for ANYTHING. I hate this hospital. It's like most of the nurses have a chip in their shoulder which is strange when you are going there for help.

I am currently here and the wait to go back to get seen has been for over 4 hours. no EMERGENCY…read moreroom should have people waiting this long especially if it has to do with chest pains when having a history of asthma and getting dizzy by the amount of people that are here. when we ask the staff they are super rude and tell people to just wait. we don't come here to just be idiots we come because we have an emergency. i thought this hospital would be better and quicker to come to since i was in school up the block from here but no i should've just gone to one in new rochelle smaller but are seen quickly. if i could give zero stars i would

Terribly rude, front desk has the most attitude I've ever seen of any doctor's office…read more I called ahead and was told if I have a referral for lab work I can walk in. In the office they tell me I have to fax them a copy or else I needed to leave the office. Go to ANY other caremount location unless you want to be spoken down to and told to leave.

Rating -1 Deceptive billing practices... they rack up your bill on testing and then surprise you…read morewith the bill four months down the line... I've gone there a few times starting in 2014, they will send you for a battery of testing and specialists to rack up the money... I haven't received any real help yet... I have the same issues/problems... they just want to do more testing... I'm tired of getting billed for nothing... so if you like testing and not healing this is the place... are there any doctors that actually know how to do they're these days? I'm looking...

My wife had a kidney removed due to cancer. I had a mysterious liver problem that no doctor could…read morefigure out until I was seen by Dr. Wolf, who diagnosed the problem. Every doctor, nurse, or other employee was fantastic. They were courteous, professional, friendly, and caring.

Worst hospital I was ever in and that's saying something ! The most uncaring hospital staff and…read morenurses.. I was in there a week without a wipe to clean myself, forget about a nurse doing anything ! One day after surgery they wanted to release me , I've been flat on my back for a week and spine surgery, I told them I haven't been even sitting up, so by the grace of god I had one visit from physical therapy . once I sat straight up, they released me . My wife had to put me in back seat of car where I laid down for the ride home in pain. Most of the time they would forget to bring a meal, the guy next to me ordered Uber Eats , in order to eat while in hosp. They can have the best doctors and equipment to help you but they don't care about you . Disgusting to say the least ! I would hear fights between staff in hallway about how no one would help each other ! A really bad experience, I lived , but called another doctor and went to them for final care and get stitches out. I will never go back there!

This review is for the cafeteria on the ground floor. Many…read moreof the selections are deep fried and grilled. There is a salad bar as well as sushi. There are daily specials charged by the ounce. It's not inexpensive and it is noisy.

I would rate her lower if the option was available…read more My family had an extremely devastating experience with Dr. Pais. In Oct of 2024 my father was hospitalized at WMC after doctors discovered an Adrenal Mass that needed to be evaluated in order to rule out cancer. Dr. Pais performed the biopsy. Based on what we later learned from his medical records, only the fluid filled potion of the mass was biopsied, and we were told that it was cancer-free. Dr. Pais also failed to prescribe my dad antibiotics after having the biospy which is typically standard procedure after having an invasive procedure. As a result, my dad wound up with osteomyelitis (a life threatening bone/blood infection), that settle in his L2-L3 vertebrae of his spine. By the time this infection was diagnosed he had lost the ability to walk. Upon hospitalization for this infection they determined that the mass was suspicious and were starting to lean more toward it being cancer. They couldn't do anything about the mass until his infection was gone. Upon requesting his medical records I found that during my dad's initial hospitalization in Oct, his MRI report recommended a PET Scan which was completely ignored as well. The poor quality of care that my dad received during this time was absolutely mind-blowing, and set in motion an 18 month timeframe of health issues and hell he had to endure before passing. Had she not been quick at the end of her day to rush his biospy, prescribed antibiotics, and followed up with a PET scan my dad's outcome would have been very different. If you value the lives of your loved ones do not entrust their care with WMC and Dr. Pais. I can't change what happen to my dad, but you can prevent it from happening to yours.

Dr. Meehan was recommended by one of my coworkers and he didn't disappoint. He's thorough and…read morepatient. He was attentive and helpful.

Real Nice New Doctor.He Took Over Doctor Michael Mc Corrmick,s Medical Practice After His Recent…read moreRetirement.I Just Had Him Do My Physical. Great Doctor.