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Michael D Christensen, MD

3.0 (1 review)

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17 years ago

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Phelps In Croton - Phelps In Croton

Phelps In Croton

1.5(2 reviews)
1.1 mi

Phelps Northwell Croton I don't know why I call my physician…read moreat this office, my Primary Care Physician. My spouse is having a hip replaced in two days. I get a tic bite; I can't afford to get sick because I will be the only caregiver for recovery at home. I decide it prudent to follow the CDC recommended prophylactic treatment - one dose of an antibiotic, for high incident areas (New York State is one), within 72 hours. We both have a Primary Care physician at Phelps Croton, or so we have said. It's a simple request - there is a bite but no symptoms yet - you explain the situation to the intake office staff. The message back from a physician is to come back if and when I have symptoms; there is nothing else they can do. You ask for the practice manager who follows your logic, or so it seems, but repeats the message: Make an appointment when you have symptoms, otherwise go to an urgent care facility. Waiting for symptoms will be too late; I need this one dose asap, you explain - you are my primary care, or so I thought. Around it goes: again I explain - the antibiotic is to prevent a symptomatic disease, necessary within 72 hours of a bite, necessary to assure I can help my returning post-surgery spouse. Sorry, the manager says, but there is nothing I can do.

If you are considering this practice, reconsider. Very poor recent service regarding office visit…read moreavailability for sick visit not being able to fit me in and less than stellar sick visit with doctor prior. Seems to be lot of turnover with staff. Did not care about complaint resolution when no one bothered to call me back.

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Michael D Christensen, MD - internalmed - Updated May 2026

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