Review for StarShine Crew -- 2.5 Stars…read more The owner was courteous and honored the original price even after realizing the job was larger than expected, which I appreciated. However, the overall service quality did not meet expectations. An additional cleaner was brought in, and her comments about the scope of work and tipping were unprofessional. Several areas were also missed: the pool bathroom floor, the ceiling fan dusting, the front porch we had discussed, and the exterior side of the glass double doors. While some cleaning was completed satisfactorily, the lack of attention to detail resulted in a disappointing experience.

The lady that came Desiree did a great job and worked hard I appreciate what she did for my…read moreapartment!

Poor customer service. I used SAB cleaning a year ago for a period of 1.5 years and I had no…read morecomplaints; reason why I'm not giving a one star. Fast track a year of service and I begin noticing changes in the cleaning (cleaning aid was no longer changing the garbage bags, instead of two people , only one person was coming to clean my home (it's supposed to be a team of two) and schedules became more difficult to coordinate. Apparently the main cleaning aid that I had built a rapport with had left SAB but no one bothered to mention it to me until I called out the cleaning Aid and asked what was going on. My contract was with SAB yet I never received any notice from them. I contacted them and they said they would look into it but never replied. When I followed up they referred me to their Miami division manager. I spoke with her and we scheduled a meeting to meet, it was a no show, they never came by. I followed up again and I was advised by the office manager that she would speak to the owner. Guess what happened next: again no call back, no follow up. Nothing. The only reason why I am not giving a one star review is because of the 1.5 years of cleaning service provided. What a disappointment.

SAB used to be great. We used them for a long time and never had issues. Then I had construction on…read moremy house so I had to stop service. When I started back up again, I had different people (apparently the girl i used before - Michelle - was no longer with the company) and they do a terrible job. 1. They used to clean my house for at least 2.5, usually 3 hours. I have a 4 BR 3.5 bath so this seems reasonable to me. The new people were done in 1-1.5 hours. This is completely unreasonable for a house of my size. See #3. 2. They used to charge me $85 every other week. When they started again after renovation, they charged me $130 for a "deep" clean and then $95 bi-weekly. They said they could not match the $85 that they used to offer me. Not to mention the "deep" clean was only 2 hours long and was the same exact cleaning as a normal cleaning. I inquired about this and they told me to make up for it they can offer another "deep" cleaning for the $95. So basically that did nothing since the "deep" cleaning was the same as the normal cleaning. 3. My house was NOT EVEN CLEAN. I literally took a white wash cloth to my shower when they said they were done and I filled the whole towel with soap scum and grime. It was like they didn't even touch it. I politely asked them to re clean it, which they did. While they were doing that I went downstairs to check their work and the stairs still had dirt and cat hair on them. The kitchen sink was not cleaned at all. The downstairs bathroom not even touched. The kitchen floor had crumbs and dirt still on it. They did not even mop the upstairs. Not to mention they left my door open downstairs for 20 minutes and I have noticed several bugs flying around. Needless to say I will be terminating the service and I would recommend avoiding SAB Cleaning.

They are awesome! I have used them several times for my event business as well as my personal use…read more They are reasonably priced and very professional! Thank you so much!

The NOT Amazing Squad…read more CONS: 1- ESTIMATE Andrea tried to give me an estimate over the phone based on my house size. I told her I have a 4 bedroom house but I only needed to have a few things done: the floor, and the Master bedroom with its bathroom. She kept telling me I was going to need at least 4 hours (this is her insistence without even seeing my house.) I told her that I didn't need them to do "all" the floors (They did Not need to clean the 3 bedrooms, the studio, the kitchen nor upstairs) All they needed to clean was the basic main floor which included big rugs that helped minimizing floor space, btw the rugs we already vacuumed so they didn't even have to do that! 2- HOURS Since she told me 4 hours, I figured 9 to 1 pm To my surprise, it only meant 2 hours, 9 to 11 am. She told me there will be 2 women so each woman counts for 2 hrs. When you look at it that way, it's no longer a good price compared to other companies. I have a regular cleaning service I use ever since I moved here a year ago. They're highly rated, excellent professionals, quality work and trustworthy. The reason I couldn't use them was because you have to call them at least 2 weeks in advance for an opening but my relatives gave me little notice they're coming this weekend. That being said, my regular company sends me 2 girls to work for 4 full hours 9-1, for the same price Andrea gave me only working 2 hours 9-11. 3- TIME -Before the appointment: Andrea set the time for 9 a.m. -The night before the appointment: Andrea changed the time to 7:30 a.m. -The day of the appointment: I was told after the scheduled Appt at 7:30 that they were going to come at 8:30. At 8:30 only one girl showed up, I was told the other one got lost. An hour later she finally arrived. 4- POOR QUALITY / SLOW SERVICE Long story short, their quality of work leaves a lot to be desired. Andrea tried to excuse it by saying they were on a time crunch. Time has Nothing to do with Quality, it's not like they finished the job! They left without finishing the Master Bedroom. (My other cleaning ladies finish it all plus vacuuming rugs, kitchen, dusting and extra bathroom.) Their microfiber rags to clean the mirrors are old, they left sticky lint all over the mirrors The woman who swept the living room floor missed corners, didn't even move the small breakfast table chairs to sweep under nor she moved the pet plate to sweep the morsels from the floor, are you serious? C'mon now! The mop was terrible, it kept spreading dirt around instead of absorbing it. 5- DAMAGE They damaged the floor from the Master bedroom, it looks like when they moved the bed to vacuum under the bed, they scratch our floor!!! Do we feel like taking them to small claims? YES! But we know they probably didn't mean it. The least thing Andrea could have done is give us our money back because that doesn't even start to cover the damage they did to our floor!!! 6- A COMPLETE DISAPPOINTMENT See attached photos BEWARE: WE WERE LEFT WITH A DIRTY HOUSE WHICH WE HAD TO CLEAN ALL OVER AGAIN PLUS A DAMAGED FLOOR NEVER AGAIN!!! WHAT A NIGHTMARE

They ruined 3 new sinks - over $600 in damage plus we have to get a plumber to install so about…read more$800 with labor. They also ruined a brand new rug. They put E-Z oil all over granite and kitchen so it dripped into cat bowl. Fortunately I saw it dripping or it could have killed the cars. Very toxic - the there are safer cleaners for granite esp if have pets. Worst cleaning exp - never exp anything like it.

As soon as they accepted my job, they canceled their account. Shady business practices that can't…read morebe trusted.

Great service! Mrs. Leitis has an excellent staff, and scheduling directly with her was easy.read more

Excellent service, didn't rush the job. Their attention to detail in the bathrooms was amazing…read more They did a move in cleaning and would definitely recommend!

I had my Carpet Cleaning plus Sofa yesterday . You crew really know how to do their job my ... I am…read morevery happy with my sofa now ...very clean and free odor.

I had heard about Shimmer and Shine from a friend and they did not disappoint! They were super…read moreprofessional and was awesome with scheduling. They made an effort to fit my schedule. The cleaning itself was great! I've had other companies that just did an ok job. I also had them come another day for a move out clean and that was super helpful. We needed to do extra cleaning to get our deposit back, like clean the baseboards, which is an extremely tedious task, but they included that in the move out clean and they looked great! They cleaned the fridge (which was empty) and stove as well. The cleaned all the bathroom and kitchen surfaces really well and even cleaned inside the cabinets. It saved me a ton of time while moving and I didn't have to worry or stress about going back over anything they did. I will definitely be using this service again!

I have used a few cleaning services, but these girls are the best. Very professional and the…read moreattention to detail was impressive. I had them do a deep cleaning and will definitely have them back on a bi-weekly basis to maintain. Extremely affordable and recommend highly !!!!

I used More Than Clean for the first time after going through about three other companies over the…read morepast year. I am beyond thrilled with how amazing they are. They cleaned things that other companies would always miss. I am going to be using them permanently moving forward. Trust me they are the best. And really kind people!! They are also very well priced. Other companies were too expensive than I could afford to keep using.

Amazing job by the More Than Clean crew. We lived at our apartment for 4 years with 2 boys and a…read moreblack lab. Needless to say there was a lot to clean! The bathrooms looked brand new after cleaning services! The team spend the time to deeply clean well beyond our expectations. Great attention to detail and professional service. I recommend their services for your home or apartment.