What started out as a miscommunication which was disappointing when our appointment was changed and…read moreno call made to us only through email It was then quickly fixed. The owner ensured to inform us it was a mistake and we kept our appointment as requested. He was very attentive and the work was impeccable. We will be recommending and booking other services in a few months. Thank you again for such great work and communication.

I've been using this cleaning service for a while now and I genuinely couldn't be happier with…read morethem. The team is always super professional, on time, and really respectful of my space. They always do such a detailed and thorough job -- I feel totally comfortable having them there, even if I'm not home. I always come back to a place that feels refreshed, clean, and peaceful. What stands out the most is their attention to detail and the intention they bring to everything they do. You can tell they truly value the spaces they care for. I Highly recommend them if you're looking for a high quality cleaning service you can trust.

Honest and fast quote paired with quality and friendly service. Also communication was great. Will…read moredefinitely use this service again

I found Fragrance Cleaning after putting in a project request on Yelp…read more Fragrance reached out to me quickly with a quote, which seemed to be the going rate for all of the cleaning services around. (I got about 10 quotes that were mostly right around $200.) I was needing a cleaning quickly, and they were able to schedule me for first thing in the morning the following Monday. Their communication was great, and they showed up right on time! 2 people came to clean. My house. They cleaned the entire house (minus 2 bedrooms I asked them to skip) in only a few hours. They made my kitchen sinks and bathtubs sparkle like they were new. Overall, the cleaning was good! I found a few spots around the bathroom faucets that still had some of the white mineral build up from the Florida water, but I'm not even sure how to get that off myself. I'm happy with the service, and signed up to get another cleaning!

Great communication from the beginning. Our cleaner Yuni was very nice and paid great attention to…read moredetail. Very satisfied with the service.

I would not recommend this company. My first visit was supposed to be a deep clean, but they…read morearrived late and did not clean two of the rooms. After that, I was scheduled for service every two weeks, but the cleaner was constantly delayed and I never knew what day she was coming. I contacted them to ask for a schedule and was told they would check and get back to me, but they never did. I followed up again and still received no response. The lack of communication, reliability, and follow-through was very disappointing.

I have used Mrs. AP cleaning twice now - once for a deep cleaning and once for a standard cleaning…read more Both services were performed excellently and within the amount I was quoted. The cleaning team always takes appropriate care and detail to ensure every corner of the house feels tidy. Both services exceed my expectations, and I will continue to come back to them for services. Not only is the cleaning service great, but the price is extremely affordable compared to other quotes I received in the area, and with a more personalized touch to my cleaning needs. The team is quick to respond over text for scheduling and service questions. I will continue to recommend Mrs. AP cleaning to anyone who asks for an impeccable cleaning service in the Orlando area.

Mrs. Ap Cleaning came highly recommended, and as soon as we had our first service I understood why…read more Great communication, were concerned about our home cleaning priorities, and left our home in a way we haven't seen it in years. Very excited to continue using this team, and recommending them to others.

Absolutely fantastic! Monica had been cleaning for me for several years and I moved out of state…read more I recently moved back and Monica is back cleaning for me and I couldn't be happier with the job she's doing. I highly recommend her and her company. My home is spotless!

From the very first interaction, Monica's Cleaning Service went above and beyond. Communication was…read moreprompt, friendly, and incredibly easy, which immediately set them apart. They made the entire process feel seamless and stress-free, showing professionalism and attention to detail even before the cleaning began. What really stood out was how proactive and thoughtful they were--anticipating needs, answering questions clearly, and demonstrating a genuine commitment to excellence right up front. It was obvious they take pride in their work and truly care about delivering a great experience, not just a clean space. If first impressions matter to you (and they should), Monica's Cleaning Service absolutely nails it. They are a pleasure to work with, highly professional, and clearly dedicated to doing things the right way. I would confidently recommend them to anyone looking for a reliable, high-quality cleaning service

Needed to find a cleaning company. Zen Clean Solutions was recommended. The experience was…read moreexceptional. The owner, Jen, was there with her team for the first visit, which was really impressive. The team works very well together. They are highly efficient, very thorough, and the pricing was excellent. Will be a long term client!

Jenny was prompt in answering my telephone call, explaining the services and scheduling an…read moreappointment. Jenny brought up a discount if my house was clean enough and "up to her standards" since I had a cleaning service until the week prior. The amount for the service was a little unclear, but I felt I had a ball park figure and it would be ironed out wjen we met face to face. Jenny checked in with me the day prior as a reminder, to ensure everything was still ok to proceed. Three ladies arrived on time and began cleaning. Jenny arrived shortly after to look over my residence, we discussed doing our dishes this time and as part of our re-occuring service. Jenny told me that my house was very neat and tidy, then gave me a price that did not reflect any discount. The ladies did clean for 3 hours. I returned home and the ladies had already left. I found a sink full of dirty dishes (which was discussed to be done), none of our 5 ceiling fans were dusted, our garbage can was empty but no trash liner was replaced (which we had a large box of bags directly next to the trash can), two of the small bedroom trash can liners had large holes exposing the entire bottom of the trash can, a paper shredder bin next to our computer desk was not emptied and our couches were not wiped down. I contacted Jenny about these issues. She said she would discuss this with her workers. I waited the rest of the day and evening to hear a response, but did not receive one. Ater arriving home, my wife was very upset with paying the amount we did and receiving such poor attention to detail. We have had a cleaning service for over 2 years and have never experienced anything close to these issues, lack of communication if deficiencies were communicated and such a high price point for sub-standard work. I took several photos of the items listed above and sent them to Jenny with no response. If I were looking for a thorough cleaning service, with excellent customer service and at a reasonable price I would look elsewhere. I really wanted to like Jenny and Zen Clean Solutions, but they missed the mark by a long shot!

Hire them immediately! Great pricing, very friendly staff, they went above and beyond for my home…read more I had them do move-in service to a home I just bought that looked awful after the owners moved out and it looks like a brand new home. They got every inch of the house perfectly clean. Amazing service. I will only use them moving forward.

This is an outstanding cleaning service. We just remodeled the bathroom and added new floors so the…read moredust was everywhere. They are actually finishing up as I am writing this. 3 ladies were here on time and went to work. I will have to say my house has never been cleaner. They have done an amazing job. We have 4 German Shepherds so it makes it even harder. The house is spotless. If you need your home cleaned I would hire this company. We are considering this every 3-4 months. Excellent job!

Laura and Sandra did an amazing job today! My home is so clean. As someone who spends time cleaning…read moremy home every day, each time they visit I am amazed at how much cleaner my home can be. Completely worth the price! Very professional, trustworthy, kind, and genuine.

CAUTION TO ALL STR HOSTS…read more I do not recommend this company for short-term rental turnovers. I hired this company based on the quoted price, only to be presented with additional charges after the work had already begun. As a host, reliable pricing and dependable cleaning are essential, and unfortunately, my experience fell far below expectations. The cleaning team left multiple issues unaddressed, including: * Dirty sheets left on beds * Yellow stains remaining in toilets * Appliances left with visible streaks and smudges * Dishes left in the dishwasher * Towels left unfinished in the washer I was then told I needed to pay an additional $45 for approximately 30 more minutes of work, bringing the total to $225, or the cleaners would leave before completing the job. After paying the additional fee, I later discovered that towels had simply been taken from the floor, folded, and placed back into circulation rather than being properly washed. For a short-term rental, cleanliness is not a minor detail--it directly impacts guest satisfaction, reviews, and overall ratings. Every detail matters. What troubles me most is that the number and nature of these issues make it difficult to understand how they could have been overlooked by experienced cleaners. Whether this was due to inadequate training, poor supervision, low morale, or a lack of accountability, the result was the same: my property was left in a condition that could have negatively affected my guest reviews and hosting reputation. Management should take a close look at its quality-control process because these problems reflect poorly on the company and raise serious concerns about employee performance and oversight. I hope management takes these concerns seriously and improves quality control, communication, and pricing transparency. Based on my experience, I cannot recommend this company to other STR hosts.