I am a bit of a serial landlord and had major issues for years with several of Edinburgh's letting…read moreagents. After finally falling out with the last one through their continued incompetence, I came across Pure. Met with Ashley and his team and decided to give them a good part of my portfolio. I have to say hand on heart they are a breath of fresh air in the industry and if you are a landlord having constant issues with your current agent, take my advice and dump them as they never improve. I genuinely suggest giving Pure a try and have already recommended them to my sister and father who are also happy with their honest hard work and first class service. 5 stars from me and my family

Yet another letting agents…read more They're the most cheerful looking ones I've come across, which isn't saying much but just look at that exciting purple exterior and the name itself. Mind blowing. You may be able to deduce that I'm a little frustrated with MY letting agents at the moment so it's unfair to take it out on Umega. I noticed that they let out flats for the festival; having just experienced my first Fringe Festival, it's definitely worth coming down for but I'm not sure I'd sign such a contract for it! Umega's located in one of my favourite parts of Edinburgh, Marchmont.

We used Umega to help us get our 1 bedroom flat rented out just off Easter road. Umega spent 4 days…read moreremoving and replacing our Bathroom as well as getting the heating sorted out. The Umega maintenance team were, punctual, reliable and the quality of their work really shone through. We chose Umega because we thought that their rental expertise would help us get our flat rented out quickly, and they did. Thanks Umega

Terrible service for a 1,360 pounds rent. They're slow to answer, when they answer they take time…read moreor stall. They never solve problems in a satisfactory way. If you have an emergency during bank holidays it's nearly impossible to talk to them.

I haven't rented with these so this is a 'viewing only' review…read more They seemed to have everything in order and at the time I couldn't do daytime viewings so I requested an evening viewing. Luckily, they do these so we turned up punctually on the night. We hadn't been informed there would be other people viewing the property with us and were surprised when two other couples turned up but didn't mind too much. The agent made us wait outside to firstly wait on another couple, who never showed up and then to ring the buzzer for the flat in question a few times. In total we were waiting about 10 minutes which I thought was a bit much since viewings are usually around 10 minutes altogether! I wasn't too annoyed as I figured if there was someone in there, an evening viewing is awfully inconvenient for them so a bit of warning is fine, but no one was answering the buzzer. After we entered the building we made our way up the stairs to be greeted by a door that looked as if someone had tried to kick it in, and was successful. The lock looked like it had been pulled out. When we went in the electricity was out, this was March so at 7pm it's already dark. It was also very clear that despite the agents assertions he didn't want to disturb the tenants, no one had lived there in quite a while. Suddenly the discounted rent for the first 2 months was making sense... We made our way around the flat in the dark while the agent pointed out the various positive aspects of the flat. It was an alright flat to be fair. When I rang the next day to ask a few more questions (would they fixing the door for example) I was asked to ring back in the afternoon. When I rang back they'd given the flat away. I wasn't too heart broken but I did feel a bit fobbed off. I then decided not to look at anymore flats from this agency. Total meh experience.

Do not trust this company. Both landlords and tenants leave a lot to be desired and show no…read moreconsideration to neighbouring properties. I have the misfortune of living under a flat which is let by DJ Alexander. I recently experienced flooding through my ceiling causing damage to paintwork and ruining personal items. I was initially told by DJ Alexander that this was the fault of the tenants due to them not closing the shower door properly and was assured I would be reimbursed for the cost of the repainting and personal items. I was later told that no reimbursement would be forthcoming as it was an "accident" and due to insurance excess I am now out of pocket. As a tenant I would be concerned about the type of landlord they work with and as a landlord I would be concerned about due diligence carried out in relation to tenants.

if I could. Terrible communication, try to shaft you at every opportunity-don't even lube you up a…read morebit, just go in dry whilst still limp- I have never had such a more terrible experience. They sent people to the view the property whilst I was still in the process of moving out, without informing me. Got back to the flat to clean up and viewing agent just stood there asking me if I was there to view. I spent the best part of a week and a half cleaning the place. Still not heard back on my deposit, they mentioned dirt on exterior of windows and was quoting £160 minimum. Not sure how this company is for landlords but if you are a prospective tenant you would be better off finding another company. Parasitic service that will drain financially and emotionally. I'm going to upload a YouTube video later today detailing all of the above. Avoid.

Would give it minus stars if I could. I have had the utter…read moredispleasure of renting a flat from Dunedin as a student - it was not only the multitude of issues that came with the flat that made living there horrendous but it was also their disgusting response or lack thereof. I literally do not know where to begin - the plumbing was terrible and the toilet routinely blocked. There was only one toilet and they were aware of this but refused to help. Every time this happened, Dunedin refused to send a plumber out to help us citing 'tenant error'. Their emergency line even stopped picking up calls from our numbers and I cannot begin to describe how poor that is. Eventually when we got through to them (using another number), they sent a plumber (after a WEEK of no toilet) but maintained it was our fault. The plumber told us that we should just pour boiling water down the loo after we went otherwise it would keep happening, which is not a normal requirement of living in a flat whatsoever.Upon moving in, the flat was filthy and half the furniture broken and disgusting. We took it upon ourselves around moving-out time to hire a cleaner out of pocket, who left it sparkling - we took timestamped pictures and everything but Dunedin still dragged out the deposit process and refused to pay it all back. My bedroom had no curtains - two other rooms had broken beds and we had to build new ones. The list goes on and on. Never, ever rent from Dunedin unless you want to live in a flat that falls apart and gets mice.

Very poor service from Dunedin…read more A 6 month saga, the flat was meant to be cleaned and painted before we moved in, the oven was filthy, toilet was filthy, carpets full of dirt, there were no blinds on the windows, the painter had left drips off paint on the floor, a could not care less attitude, once they cashed my cheque and the lease was signed that was that, it took loads of calls to get them to do anything, they even tried to knock money off my deposit for faults that were there before I even seen the place, luckily this was all written down and signed before we moved in so I had records.

I left a Dove Davies flat 2 years ago, then I get a letter through the post stating that I now owe…read morethem £700. For what? For numerous things "slightly damaged cutlery".. "missing bird basket" what?... damaged "bridge of the canal".. WHAT? Basically, just be warned that like any letting agency they're vultures. I even got photos through of a broken electric hob, now I definitely remember getting drunk and lighting my cigarettes from the gas.. AHA! 1-1 Dove Davies. Just be wary.

Very professional agency, handymen coming after two-three days, excellent manners and quick return…read moreof the deposit. If I had read the other reviews before my tenancy I would have never rented my flat from them, at it would have been a shame. I'm happy and would recommend this agency.

I rented a property from Little Johns for 11 years (April 2011 - June 2022) at Hay Avenue,…read moreEdinburgh. Through out the 11 years they were great in quickly fixing faults whenever I contacted them. The whole team over the years were good to me especially Maggie. Although rent prices changed over the years, it always stayed at a reasonable amount and they also gave me enough notice. Little Johns never ripped me off. For me to be in their property for this number of yes tells you how a good service I had from them. They never stressed me over the years. The best part of it was when I got me full deposit back from them after I moved out. I personally feel they could have had good reasons to take some of my deposit but they never. I will surely recommend Little Johns to everyone. Geoff

There are several of property agents in Edinburgh who will rip off-Little Johns isn't one of them…read more When I dealt with them they were really quick to respond to any questions or problems and don't require you to pay agencies fees when you sign a lease. I was very pleased by this- who wants to pay £75 on top of a deposit and first months rent??Especially when it's fairly hard to work out what it is for! They were really flexible with our start date and gave us keys a couple of days early knowing it would take us some time to move in. I've dealt with a lot of agencies in 4 years of living in rental accommodation in Edinburgh and I really would recommend this one.