Interesting adult store. Lots of choices and information for different preferences. Helpful…read moreStaff too. Not the easiest place to find but worth the effort

All good! Great products and great customer service. Paleo quality products and good Warrenty!read more

I bought a vibrating wand at the Essex Jct. location on Pearl St. At that time, my experience was…read morea good one... ...until 6 weeks later. Granted, it WAS 6 weeks from the time I bought the wand until I opened it. The packaging was supposed to have a storage bag and a USB cord for charging. It did not. I went back to the store to get an exchange, not a refund. A female employee greeted me and I asked her about an exchange. As I was telling her my issue another female employee (I assume some sort of mgr. or owner) came to the counter and immediately started berating me. "Really? Six weeks?" I said I wasn't looking for refund just exchange. Her: "How do I know you didn't just take them?" I told you she wouldn't. "See?", she said. The she said, "You'll have to contact the manufacturer." I said "You sell me a defective item and it's MY fault?" Her: "Well...you don't have to shop here." Furthermore, their prices are outrageous as I was to find out after doing some comparison shopping. They know they have a captive audience when it come to adult novelties. This sorry excuse of a customer service person totally shocked me. ZERO knowledge of how to work with customers. If this infected boil of an employee were on fire and I had a glass of water, I'd drink the water. My rating is actually ZERO stars.

Been to many locations, its overpriced. You can get all of that store from aliexpress.com…read moredhgate.com for those who like the whip cream, you can probably find them on online using google... You'd think they'd be a bit more personal and not mean. The best interaction was in saint albans a few years back, she was actually friendly, did her job well, was courteous.

Awesome! Helpful& discreet employees. Quality & abundance of items that add to enjoyment of life.read more

very professional environment. Made an uncomfortable situation very comfortable. Get the enhancer…read morepills in the six pack. they work great

Wonderful store, immaculate and clean and a very professional staff. This was my wife's very first…read moretrip to an adult store and she was pleasantly surprised. The young lady at the front came over and helped us with our selection, she was knowledgable and helpful. Great selection of adult toys and we would definitely recommend this store.

Went in with my boyfriend for the first time (after passing by it for years) and found the store to…read morebe very clean and well stocked. The employee was friendly and helpful as well as knowledgeable. There are negative reviews of this place on Google but the owner replied back to most of them (which called out rude employees) and stated that they were let go. So I think ViceLand is good now. I'd definitely give it a shot if you're in the area.

You really can't find a person more personable than Allison, and by the other reviews it's…read moreobviously too many people just to be matching a vibe. She has a way about her that you genuinely feel like you're catching up with an old friend even upon your first visit. She's someone who truly loves people and naturally flows with them and makes it a comfortable experience. If you are hesitant or feel like you'll be anxious going into a shop for the first time or for items deemed a little more taboo.... This is your person to go to. Couldn't ask for a better person to be in the service industry let alone an adult smoke shop. Not to mention a quality, great selection of products!

From the owner: This location is now permanently closed. We are now serving…read moreall customers at our Waterbury location, offering the same selection of adult novelties, smoking accessories, and party supplies in a welcoming, judgment-free environment. Get Yours – Waterbury 14 Sunset Dr, Waterbury Center, VT 05677 802-227-2739 Open daily 11:00 AM – 8:00 PM