Katriece's service is outstanding every time I get laser. She is very knowledgeable about her work…read moreand has great memory to make the experience personable. I highly recommend this place because of her.

Came to Ultimate Image almost 4 years ago for laser hair removal since they have lasers that work…read moreon darker complexions and had a wonderful experience with Katrice! Last month was looking into getting laser hair removal for a different area and was happy to see that Katrice was still there! Packages are affordable and the service is excellent!

Awesome service. Super friendly and efficient staff. They were able to accommodate me with…read morerescheduling my appointment for the same day. Thank you!

I'm not sure what type of new management this company is under, but the experience has changed…read moresignificantly since I first became a customer. When I initially joined, the customer service, communication, scheduling, and quality were consistent and professional. Recently, however, all of those areas have declined. Scheduling has been repeatedly overlapped at multiple locations. I was made to feel uncomfortable to the point that I chose to drive 30 minutes to another location instead of the one only 10 minutes away--only to experience the same overlapping scheduling issue again, despite booking my appointment 2.5 weeks in advance. Overall, my experiences with Milan have historically been very positive. While there were some recent changes that impacted my experience, my visit to the Irving location and my conversation with Brittany from the Resolution Team reaffirmed the high level of quality and customer service I've come to expect. This particular location did not reflect the consistency I've experienced in the past; however, the Irving team demonstrated that the standard of care and professionalism is still very much present. I would recommend Milan, as the consistency and quality remain strong.

I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.

Top photo: 4/11/2025 Bottom: 6/1/2025…read more Loving the results of my first masseter Botox! Skin Spirit fit me in for a last-minute appt before my CA trip. It was quick and painless. Thank you! My new go to place for my beauty needs! Plus I love the aesthetic of the clinic!

Went to SkinSpirit on a colleague's recommendation to see Megan Hartsook for lips. I have nerve…read moredamage from a medical procedure years ago and it left me with a crooked smile. Megan was able to use dermal filler to even out my mouth/lips - looks so much better! Very, very pleased with the results.

Olivia was an absolute breath of fresh air. She is incredibly caring, comforting, and attentive,…read moretruly listening to your needs and adjusting each treatment accordingly. Her extensive knowledge of skincare and products shows in her detailed, genuine approach throughout the entire process. I absolutely loved the oxygen facial and highly recommend it--my congestion and redness were significantly reduced afterward. I also had great results from the Circadia products she recommended from my previous visit. She performed an underarm wax with exceptional attention to detail; I've never had such a clean, smooth result. Premier Med Spa is a wonderful, affordable clinic that truly gives you exactly what you need while delivering visible results. The staff is super nice and attentive, and it's a great place to relax, unwind, and leave feeling stress-free!

Nichole is very knowledgeable and helpful through the weight loss program. Heading towards my goal…read morewith her encouragement! Dena is super nice and does an amazing job running the office.

Customer service, representatives knowledgeable of the products, and being flexible. I had…read moreappointment and arrived 10min late, I was not greeted when I walked in, just blank stares and everyone looking down at their computers. I gave them my name and was told "since you're 15min late"... I corrected her and said I am 10min late. So already from the beginning this place does not feel like they're customer oriented. More of a, we're here because it's our job, type of vibe from the employees I noticed in there. They couldn't continue with my appointment, knowing I come from an hour away, and I won't be giving them my business in the future.

This location holds everything needed in an organized and clean way. The staff is friendly and…read moreknowledgeable and helped me get the best savings for the package I bought. The actual procedure was not painful but definitely awkward feeling. They guide you with post treatment care. All and all the process was easy. Waiting on results, that will show on a few weeks, in order to decide if I will be treating more areas.

POOR CUSTOMER SERVICE . . . they were texting like crazy to get me in for a digital skin analysis…read moreand so I went. I arrived 5 minutes early and had to wait 20 minutes. Since I was on my lunch hour, I inquired as to when I might be seen to which they became angry that I even asked saying they were busy although I was the ONLY PERSON IN THE SPA!!!! I never received my digital skin analysis even after inquiring about it. It bothered me because it seemed to be a waste of my time to visit the spa without the analysis, so I inquired again via text. NO RESPONSE. But, rest assured, they still keep sending me ads for other treatments! And yes, they have replied to that number in the past. JUST POOR, POOR CUSTOMER SERVICE!! Bet they don't treat those Dallas Cowboy Cheerleaders this way!!!

They are refusing to honor the gift card my husband purchased a few months ago that is clearly…read moremarked as valid until 12/24/2929. They have stolen $300 from me. Shame on your terrible people.

Edit: upon seeing the pictures it looks like there are two Hennas across from each other and people…read moreare posting about the two on this same page. My post is about the Hennas east of 75 next to a dry cleaners, not the Hennas west of 75 by Alamo Drafthouse. I have been coming here since a teenager (so 20ish years now). It still looks exactly the same. The location is very old, dated, never remodeled, but I love it! The owner is there every single time I have been there for all of these years. The price hasn't changed much over all of these years, still really cheap. Now, the variability- the employees may change and you may get someone who doesn't do threading of eyebrows evenly. After all of these years only one employee has done my eyebrows wrong and didn't go back for a while. Other than that everyone has done a great job at making my eyebrows even! I will continue till come here as my primary eyebrow place for smooth 20 years! (I had pictures but couldn't find the Yelp page so I deleted them and here it the Yelp page)

the service is very good and the lady her name is RIDA is doing good job. she did my facial.read more

Avery deserves a medal, a crown, and maybe even hazard pay for the heroic work she did on my…read moreBrazilian wax. Let's just say my "privates" were not a tropical getaway. It was more like a national forest park! She tackled it with the skill of a seasoned ranger armed with nothing, but wax and courage. She somehow made the whole process feel less like torture and more like comedy hour with bonus landscaping. Thank you! Her technique? Impeccable!! Her bedside manner? 10/10. Honestly, It was amazing! The vibe is amazing! The results? Smooth, sleek, and fabulous. Worth every pluck and pull. I left her table ready for swimsuit season, date night, or an unexpected wind tunnel test. Bottom line: if you want someone who's equal parts professional, hilarious, and a straight-up wax wizard, book with Avery. She doesn't just do Brazilians--she performs miracles. September 2025

I have been to this location quite a few times in the past year. This time I signed up with Brooke…read moreGolden and im definitely glad I did. She did an amazing job. I couldn't belive all the extra detail that she put into her work. Will definitely use her again.

Ciara and Bullar are great! Ciara was very welcoming and explained the business process of Milan…read morevery well. Bullar performed my first laser hair removal treatments and was very professional and explained the procedure well. Overall the clinic is clean and the staff are nice. I look forward to continuing my treatments at Milan!

I get my full body treated and the results have been AMAZING!! The staff is amazing and so sweet! I…read morelove coming to this location