OTHER PARENTS NEED TO BEWARE: the "co-owner" ASHLEY FERGUSON will threaten you with information in your child's personal file. When I was thinking about enrolling, the director raved about how this is a family-run company that is caring and holds their values closely. However, based on my experience with "Ashley Ferguson", if I could give zero stars, I would. This individual is the most unprofessional and rude person I've ever met in my life. First, my account was overdrafted by their mistake. I was understanding and the director assured me it would be taken care of. It took way longer than they said but we got it back. The following week, my son had to go to the ER and I reached out to see if we could make an arrangement to hold his spot because honestly, I couldn't afford to miss work to care for my son and pay for a full week of tuition. The director let me know I wouldn't be charged because my son was technically withdrawn, but of course, I was. Once the "co-owner" called me, she was rude immediately. She said there's nothing they could do and I would need to contact my bank for a stop payment. So much for care, right? I advised that I work at a bank and know that you can't put a stop payment on a transaction that has already gone through and asked if we could please have it refunded. She said that I would need to wait for her to be able to refund me, even though she already confirmed that I was charged. The call escalated when the lady raised her voice and told me she wasn't worried about $240. I said it sure seems like she's pressed over it, to which she began to berate and mock me about saying "pressed" when speaking about business. She said she uses that with her "homegirls". She continued to mock me when I said I would just proceed with withdrawing him by saying, "You wanted him to come back" like this is the only option for care. She then said, "You said you work for a bank? Who's your employer?" When I refused to answer, she said, "Don't worry, I'll get it from your son's file, and they will definitely hear about this!" I went to the daycare to speak with the director and gather my son's belongings. There, the director said I must have been confused and there was no way that she would have been threatening my employment. I asked if we could call her together, and she refused. So, I called from my phone and she answered. I asked if she could clarify for us what she meant by contacting my employer. She yelled at me, "If this isn't about your account, I'm hanging up." I looked at the director like, well there you go. She was still on the phone and said, "I'm only 12 minutes away, I can come up there," to which I responded, "Please do." While sitting patiently in the office with the director and crying because this whole situation has been wildly inappropriate, I see three police officers pull into the parking lot. Knowing that the "co-owner" called them on me, I went outside to speak with the officer. He asked what was going on, and I explained the situation. Then, the "co-owner" pulled in the parking lot, hopped out of her car, and started belligerently screaming, "SHE DON'T KNOW ME" to which the officer told her to go inside the building. He then took the rest of my statement and advised that I could go on about my day. Ashley Ferguson needs to be fired because she clearly doesn't care about people and can't handle herself in a disagreement. She threatened to use my employer listed in my son's personal file (which I'm sure has to be against privacy regulations) to compromise my employment because she didn't like the way a phone call was going. Then, after offering to come to speak with me in person, she called the police on me. She's a joke, and CLEARLY PRESSED. read more