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    The UPS Store

    The UPS Store

    (39 reviews)

    Every time I come to this store all goes extremely smooth and everyone that works here is pleasant…read moreand knowledgeable. They don't try to rip you off with add ons . This is the place for all your shipping needs!!!

    I've used this UPS center a lot in the past four years. For shipping things I've packed myself,…read moreI've had no issues, and the service has been fine. I always pack and tape everything and pre-label my boxes before I get there, because their point-of-sale fees for such things are very high. This is generally the same no matter what shipping place you go to. However, the latest issue with pre-labeled UPS Amazon returns is a huge problem. The story from the owner and employees is that all boxes have to meet "UPS standards" and "the driver won't pick it up if it doesn't." I watched this thinly veiled crash grab a few days ago as the employee convinced a senior citizen who was already struggling to process an online return that she needed to buy a whole additional box, packaging materials, and pay additional fees to do her return, which was already sealed up in the original shipping box that was shipped by UPS in the first place, with the original UPS label still on it. I was next in line, and I ran into the same issue myself, with an employee claiming that they could not ship it in the original shipping box ("that's a product box"), even though it had originally gotten to me through UPS the same exact way. I left and went to another UPS service counter, which scanned and accepted it and provided me my return receipt with no issues. The return was credited by Amazon within 24 hours, and that is the end of it. EDITED TO ADD: The management's response below is totally off the mark. The product was in its original plain cardboard box, encased in heavy-duty foam inside the box. There were no parts moving around loose inside the box, nor was the integrity of the cardboard compromised. This is totally dishonest behavior by this UPS store, and consequently, I've revised my rating from two stars to a single star. As a result of this interaction, I will not be using this business again. There are many other UPS shipping locations throughout the state--find another one!

    Image360 - graphicdesign - Updated June 2026

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