it should have been back in the dark ages when Florence was in the 15th century.... They put a bowl on the floor and decided to give us a little bit of shaving with a sanding piece like my child has done. as soon as we walked in, they said a pedicure would be $40 and proceeded to say an additional $40 if you have bad calluses or whatever I don't care what area of the world you're in, but who actually puts a bowl on the floor to do a pedicure... i proceeded to say that's way too much to charge me for if I have calluses or not I said in the US we would get everything the lounge chair the drinks the whirlpool everything she proceeded to say well you're in Italy like I'm stupid. No matter what country you're in which I was told you're in italy ... cocky much,,,,I'm sorry. Customer service is within the world and you suck so at this point, I'm angry and decided to educate people on rip off and not nice woman so I decided I'm gonna do it anyway then I freaked out there's no chair there's no whirl pole. There's no covering your leg with a towel... etc... which she said your in Italy ...Oh well Italy has the newest innovative pedicures in which you're down in Florence in the 1500s this is the worst establishment and no one should ever ever ever go there so there honestly I'm not just from the US and you're from Italy. It's called customer service "" stupid. read more