I had the pleasure of visiting VisTech a couple of months ago and had forgotten to leave a…read morereview--so here it is! Saul was fantastic to deal with. I had a vintage pair of L.A. Eyeworks frames that were in pretty bad shape. Saul took extra care and worked them back to health. Another competitor down the street wouldn't even touch them, but Saul set clear expectations and absolutely overdelivered. Highly recommend checking out VisTech!

Came here to simply get my glasses bent back in place, arrived here at 3 or even before, seen a…read moresign that said be back in 30 so I decided to wait in my car. Hour and some change literally still nothing, tried calling the place multiple times and there seems to be no one working here when the sign says open. Should've just removed the sign and closed for the day if you don't want to operate.

This place is good and as far as the service I think it's fine. This is a family-owned business…read morenot a franchise. Just so you know this is the only place in the Las Vegas area that will fix a frame. If they can't fix it they are also the only place in town who will take out your lenses and put them in different frames after reshaping them. I think when you're the only business in town that does this and you know it you can be very direct and don't need everyone's business. This place has been around before I was born, pre 1980s .... Like I said family owned You can definitely find a better place to get an eye exam and basic frames. But if you need your glasses fixed because a piece is broken or you want the frames in a completely new pair and can't go to the original place you got them from... this is the place to go because it's the only place in town that will. I had 8 prescription lenses ( 4 glasses ) Put into 4 new frames and it cost about $700... I did choose some name brand frames but usually my prescription runs about $400. So for me wasting all those lenses was a more of a waste and it was better for me to just get them repaired or put in different frames.

Amazing service is exactly what I got when I entered into this little shop on Charleston. My 1st…read moreencounter was so smooth and pleasant. I had a total of 6 pairs of sunshades and 1 pair of readers, all needing repair. I did not get turned away, there was no wait, just a gentleman whose titled should be changed to Frame Doctor. Each pair was inspected and a plan developed to make them whole again. The entire process took one (1) week to complete. The cost to repair all 6 was cheaper than trying to purchase just one new pair. I would like to thank the excellent service provided by Frame Fixers.

I was referred to Nancy by a longtime family friend and I'm pretty sure I made a new lifelong…read morerelationship! I was referred to Personal Eyes because my style is a little more bold and unique and I was having trouble finding the perfect frames elsewhere. I have worn eye glass frames for 20 years as I cannot use contacts, so having a frame that stands out has always been a goal of mine. Nancy's options are so thoughtfully selected and each one has character! I also loved that Nancy had small business brands and brands that you've never seen before. I had so much fun trying on all of her boldly beautiful pieces and ended up having multiple favorites which almost never happens to me.. What's funny is that at at the end of the day I ended up picking an oversized ivory pair that my husband found which may not have been bold in color, but felt bold in style and was 100% ME. Nancy has such great prices and she made me feel totally comfortable and when we were chatting, I felt like I had known her forever. I will definitely be coming back for all of my eye exams and eyeglass frames in the future! I have already referred so many people and I hope they love Personal Eyes as much as I do. :)

Nancy is always personable and ready to help her clients. Picked out my eye glasses a few years ago…read moreand couldn't be happier with the efficiency and quality. Definitely using her services in the near future! In the Whole Foods shopping plaza off Tenaya and Lake Mead in summerlin !

They have a lot of knowledge on eyewear.. And such a friendly staff! And Dr Hsueh is very caring…read moreabout your eye needs!

A friend originally recommended this place to me, and my first visit was great. The optometrist and…read moreassistant were friendly, helpful, and made the experience smooth. I even recommended my daughter to go because of how positive it was. Unfortunately, the quality of service declined afterward, especially during the times we were assisted by Jr. I decided to give the office another chance and brought my husband in for an appointment. When it was time to choose his glasses, my husband politely mentioned that we usually make those decisions together. As I started asking Jr. questions, he completely ignored me. I repeated myself three times and even had to raise my voice before he finally acknowledged me. When I asked what our insurance covered, he responded with, "I don't know, you'll have to call your insurance company," and simply wrote down numbers without explaining anything. He also made an unusual comment like, "Don't worry, this company won't rip you off." When I asked what he meant by that, he couldn't give me a clear explanation. I Care Overall, my recent experience was disappointing. If he didn't want to provide good service, my husband and I could have easily taken our business elsewhere. I truly hope the customer service improves, because the first visit showed they're capable of much better.

This is a great place to renew or obtain a new eyeglass prescription. The optometrist was not only…read moreprofessional but also very friendly, making the experience comfortable and enjoyable. However, I would never recommend this place to anyone who is looking to purchase a pair of new glasses. Without insurance, I ended up spending nearly $600 for my prescription, frames and for some features to make my glasses a little more comfortable to wear (ex. I have a high prescription so I pay a little extra to make my lenses thinner). It took about a month to receive my glasses, which felt like an inconvenience because in my personal experience, regardless of how strong my prescription is, I've never had to wait more than two weeks for glasses. When I finally got my glasses, I was disappointed with the quality. They felt cheap, and the lenses pick up finger prints quickly. The lenses also aren't securely attached to the frames. When I wipe the lenses with a cloth or when I take them off, they make a creek noise and they tend to shift in place. For the amount of money that I had paid, I would have expected to receive a pair of glasses with great quality. At Eyeglass World, I've never spent more than $400 for the same services that I had paid at Eleven Optometry (this includes their two pair for $100 deal). I was in a rush to get a new pair of glasses, but I now realize that a week wait for an appointment at Eyeglass World would have been so much better than coming here.

Took my mom for an eye exam. The place was cute/clean. The doctor was sweet, professional and h…read moreeven spoke in Spanish which is great so i didn't had to translate for my mom! Definitely recommend this business

Doctor Rodney Murray, Nayeli & Jordan were very proficient and kind. Please see them for your…read moreexams, it was quick. They were very detailed and descriptive without talking your ears off. The office was clean and quiet with a decent experience with their music choice. I'd come back here over the last 5 offices I've visited. 6.18.25.

Awful awful awful!…read more My visit to this female eye doctor was a complete disappointment from start to finish. Not only did she lack compassion when i was going through the exam process, but at the end she gave me the wrong prescription! When i called to discuss the problem the receptionist responded with, "It's fine," after i told her that i was terrified that i was going blind. Then, I came back to discuss the matter, and the doctor went and hid in her office (on 2 separate occasions) Instead of trying to discuss my concerns. The level of negligence and lack of professionalism is astonishing. Furthermore, all but one person on the office staff treated me more like a piece of data than a human being, demanding i give "my date of birth" instead of my name. It's as if they see patients as nothing more than numbers on a chart and another chance to get paid from the insurance companies Overall, I would strongly advise against trusting your eye care to this establishment. They clearly prioritize their money over the well-being of their patients, and that's simply unacceptable.

I had a Great experience here. It was my first time getting my eyes tested in many years. I've had…read moresome vision problems recently and finally decided to stop somewhere to get my eyes tested. The service over the phone was excellent Virginia helped me get an appointment right away. When I arrived Dr. Keller checked my eyes and provided me with a prescription. I was able to choose my glasses right away. Virginia helped me with my selection. Highly recommend coming here for your eye exam, they do accept some insurance, unfortunately I didn't have any but pricing was reasonable for my selections!

Dr Keller took care of my wife very well. He was friendly and efficient. He did not rush through…read moreanything, obviously caring a lot about her situation. The receptionist called the insurance company to make sure we had coverage for her contact lenses, which we did. Overall, a very nice first visit.

I only wear Oliver Peoples and unfortunately, I left a beloved pair called Stanfield in an Uber and…read morethey have yet to be found. That's an old frame and I wanted something similar so I reached out to the outlet store and thankfully there was Justine to help me. She did such a great job of finding a frame that was similar enough to the one I had lost. I don't live anywhere near the outlet store, but she was more than willing to ship them out to me and they are great so much so that I ordered another pair for sunglasses. Their prices at the outlet store are wonderful. I looked at Costco for their designer sunglasses that aren't half the quality of Oliver Peoples and very close to the pricing and some of them more than what I got through the Oliver Peoples outlet store. Again, can't say enough about Justine's customer service it made the whole process of losing my glasses much more bearable!!

Great Service at every store. Awesome selection. Went in not thinking I would need a pair…read more Selection sucked me in! I am a big fan now.