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Illumination Spa & Salon

2.7 (3 reviews)
Closed • 9:00 am - 6:00 pm

Services - Illumination Spa & Salon

Blowout

Haircut

Hair styling

Illumination Spa & Salon Photos

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Chatters Hair Salon

Chatters Hair Salon

1.2(9 reviews)
49.9 km

HORRIBLE customer service! My 15 year old got a haircut today. She has very long hair and needed a…read moregood trim. The stylist wasn't friendly at all, didn't talk to her the entire cut and didn't consult with her if the length was good and if she was happy. After paying 75 dollars for the tiniest trim imaginable (trim and tip) we left and my daughter cried to me about how unfriendly and cold her stylist was, how she wanted her hair much shorter but felt uncomfortable asking . When I went back to ask for more length cut off they RUDELY argued with me about how much she get got cut off and said no more appointments left for the day. Absurd customer service!!! Been going there for years putting up with rude stylists..never again!

My HORRIBLE experience with Chatters…read more I went in to Chatters and asked for a Balayage. I walked out with $250.00 dollar bill and having to go to a different salon to get it fixed. I got bleach put on the ends of my hair and was quoted approximately $169.00. They charged me for a dual color technique, which means "A double process color refers to a two-step service. This is generally done by either lightening the hair first, then going in after and applying a color or glaze, OR this is done by applying a color then following up again with a color (permanent, demi, or semi)". All I got done on my hair was bleach on the ends. I asked the stylist to tone it as I didn't want it to be orange, and she said no. I reached out to the salon manager who said I got a dual color technique, and it is what it is. I reached out to head office and they refused to give me a refund, they also can't explain to me why I paid for a dual color technique when I just got my ends bleached. I didn't get a style, cut, tone or even my roots done, just the ends bleached and I paid a lot of money, I also had my hair ruined. I went to a different salon to get it fixed and the stylists there were in complete shock that I was even allowed to leave the salon with my hair looking the way it did. They were also floored with how much I was charged for such a bottched hair job. I have given Chatter's numerous opportunities to make this right and have now been getting ignored by them, so I am going to continue to leave reviews everywhere I can to save the next person money and disappointment. Please do not support this company, they do not have the experience and customer service that other salons have. It was so embarrassing having orange hair and telling people that it was done at an actual salon. I understand it was the stylist who messed up my hair, but Chatters is not taking responsibility and not making it right that I was over charged for a service I didn't get, and my hair was badly done. Attached is the picture of my hair when I left Chatters and the other is when it was toned and what I was asking for in the first place.

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Chatters Hair Salon
Chatters Hair Salon
Chatters Hair Salon

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Elevation Village Spa

Elevation Village Spa

4.3(3 reviews)
87.8 km

This review is for service and products only, I did not have any treatments…read more I left my suitcase at home. Yup. Got the rest of the family, their stuff, groceries, games, gear etc up to the hill but forgot my suitcase. Grrrrr... So upon arrival first thing I looked for was toiletries... I use Eminence products and was more so relieved to see they carry the line! I was able to buy my usual cleanser and the spa manager was so kind to give he a few samples of sunscreen as it was so sunny that day. If you haven't used Eminence products before I highly recommend you give them a try and any spa that sells them believes in quality so you'd be in good hands too. The entrance was a little hard to find downstairs in the village centre access is through the guest services department.

I had a few hours to kill while my friends went snowboarding. I decided there was nothing more I'd…read morelike to do than to relax, read a book and treat myself to a spa day. And that's exactly what I did. I called Elevation Spa and was able to make a same day appointment. I went to the restaurant upstairs for a quick glass of vino and headed downstairs into the hotel for my hot stone massage. I was warmly greeted by the reception who helped me through the check in process. After a few quick health checks & forms, I met Marion who was my masseuse for the afternoon. SHe was fabulous. She checked in me during the massage to ensure the stones were a good temperature and that she was doing everything as I wanted. So sweet! Pricing wasn't too bad considering it's the only spa on the mountain.

Illumination Spa & Salon - spas - Updated May 2026

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