Ashley has been my hairstylist for awhile now, and every hair cut has been a pleasant enjoyable…read moreexperience. The atmosphere is relaxed, fun, and non-judgmental. I'm pleased to have a competent hairstylist in Ashley who gives me a haircut that's well-thought-out and flattering.

Highly recommend this place!! The ladies there are so awesome and fun!…read more #drivingsolutions4u #wefinanceyourfuture www,drivingsolutions.finance www.linkedin.com/company-beta/18155468/ #Penticton #okanagan

HORRIBLE customer service! My 15 year old got a haircut today. She has very long hair and needed a…read moregood trim. The stylist wasn't friendly at all, didn't talk to her the entire cut and didn't consult with her if the length was good and if she was happy. After paying 75 dollars for the tiniest trim imaginable (trim and tip) we left and my daughter cried to me about how unfriendly and cold her stylist was, how she wanted her hair much shorter but felt uncomfortable asking . When I went back to ask for more length cut off they RUDELY argued with me about how much she get got cut off and said no more appointments left for the day. Absurd customer service!!! Been going there for years putting up with rude stylists..never again!

My HORRIBLE experience with Chatters…read more I went in to Chatters and asked for a Balayage. I walked out with $250.00 dollar bill and having to go to a different salon to get it fixed. I got bleach put on the ends of my hair and was quoted approximately $169.00. They charged me for a dual color technique, which means "A double process color refers to a two-step service. This is generally done by either lightening the hair first, then going in after and applying a color or glaze, OR this is done by applying a color then following up again with a color (permanent, demi, or semi)". All I got done on my hair was bleach on the ends. I asked the stylist to tone it as I didn't want it to be orange, and she said no. I reached out to the salon manager who said I got a dual color technique, and it is what it is. I reached out to head office and they refused to give me a refund, they also can't explain to me why I paid for a dual color technique when I just got my ends bleached. I didn't get a style, cut, tone or even my roots done, just the ends bleached and I paid a lot of money, I also had my hair ruined. I went to a different salon to get it fixed and the stylists there were in complete shock that I was even allowed to leave the salon with my hair looking the way it did. They were also floored with how much I was charged for such a bottched hair job. I have given Chatter's numerous opportunities to make this right and have now been getting ignored by them, so I am going to continue to leave reviews everywhere I can to save the next person money and disappointment. Please do not support this company, they do not have the experience and customer service that other salons have. It was so embarrassing having orange hair and telling people that it was done at an actual salon. I understand it was the stylist who messed up my hair, but Chatters is not taking responsibility and not making it right that I was over charged for a service I didn't get, and my hair was badly done. Attached is the picture of my hair when I left Chatters and the other is when it was toned and what I was asking for in the first place.

Very nice spa within the Nk"Mip Resort…read more They have an indoor and outdoor lounge area. Prices are typical for a resort spa. Yanti was very good, she did quite a bit of bodywork in a gentle way ;)

I visited the Spa with few of my friends to celebrate a birthday with a little pampering…read more My friend and I had facials by Carol and it was the bomb. The best I ever had. Don't have a pedicure - it's terrible (talk to other 4 people with pedicures, none happy). It lasts half the time they advertise and when you complain about the length and the fact that you are leaving with cracked heels and bad nail polish the owner Melissa has no compassion or people skills. Very rude and unprofessional.

My favourite place to relax and unwind in Penticton. Literally melt all of your cares away. Very…read morefriendly receptionists and they are so accommodating.

My son and his girlfriend gifted me with a spa day for my 50th birthday. Being a spa virgin, I did…read morenot know what to expect. The minute I walked in I felt serene with the soothing music and quiet tone of the front entrance. I was escorted to a waiting area and given a hot towel. Not long after I was approached by Jade who took me into a lovely quiet room to start my treatments. I got my eyebrows waxed, a 30 min massage, a manicure and a pedicure all done by Jade. The experience was so amazing. I walked out feeling so relaxed. Jade was so lovely. She made me feel like I was in very good hands the whole time. Needless to say I brought my husband the pamphlet with a request to have this treatment again. It was not cheap but I was very grateful that I was able to have such a wonderful day. I would probably go back for one or two treatments as apposed to a number of treatments due to the cost. However, as a gift I highly recommend this!!!!

100 percent recommend. Susanna is absolutely amazing i love and and adore her so much ! Such an…read moreamazing woman . Always cares about ur needs and hits it spot on every time !!

wow, what cant susanna do?' So many services offered in one place!I had my hair lightened, and cut…read more Along with a full set of eyelashes! I look amazing, she did a wonderful job! where can you go and get your hair, nails, eyelashe, brows, perm makeup, cryotherapy and SO SO MUCH MORE! you will not be disappointed.

Amazing! I have a 1.5 hour Swedish massage by massage therapist Larry. I was not disappointed!…read moreLarry has great technique and is able to pinpoint and work on problem areas without being told. The spa room was very clean, stocked, and had a private bathroom with shower attached to the room. There was no scents in the room, and the music was soft and appropriate for a relaxing massage. I really have zero complaints and will most definitely return.

Massage by Cody fabulous at the Renew Spa, I sit in sauna and then get very good deep tissue muscle…read morefor my ongoing self care. Deep tissue work addresses lots of holding and tension.

This review is for service and products only, I did not have any treatments…read more I left my suitcase at home. Yup. Got the rest of the family, their stuff, groceries, games, gear etc up to the hill but forgot my suitcase. Grrrrr... So upon arrival first thing I looked for was toiletries... I use Eminence products and was more so relieved to see they carry the line! I was able to buy my usual cleanser and the spa manager was so kind to give he a few samples of sunscreen as it was so sunny that day. If you haven't used Eminence products before I highly recommend you give them a try and any spa that sells them believes in quality so you'd be in good hands too. The entrance was a little hard to find downstairs in the village centre access is through the guest services department.

I had a few hours to kill while my friends went snowboarding. I decided there was nothing more I'd…read morelike to do than to relax, read a book and treat myself to a spa day. And that's exactly what I did. I called Elevation Spa and was able to make a same day appointment. I went to the restaurant upstairs for a quick glass of vino and headed downstairs into the hotel for my hot stone massage. I was warmly greeted by the reception who helped me through the check in process. After a few quick health checks & forms, I met Marion who was my masseuse for the afternoon. SHe was fabulous. She checked in me during the massage to ensure the stones were a good temperature and that she was doing everything as I wanted. So sweet! Pricing wasn't too bad considering it's the only spa on the mountain.