I wish more than anything that I didn't have to write this review, because that would mean I was…read morehappy with the only photos I'll ever have from my wedding. Sadly, I'm not.
Leading up to the wedding, communication with Crissy was great. She was responsive, confident, and seemed to understand exactly what I wanted. I truly thought I was in good hands. The day started off fine, but that didn't last long.
While taking bridesmaid photos, Crissy repeatedly referred to the group as "girls," even though one of my bridesmaids is a man. Each time she caught herself, she made a dramatic show of "correcting" it, turning what could've been a nonissue into an awkward moment several times. That tone set the stage for the rest of the day: unnecessary comments, poor professionalism, and a general lack of awareness.
Family photos were a mess. Despite having a full list of shots, Crissy made no effort to organize them, leaving me, the bride, to track down and call out my own family members. Later, either she or her assistant (neither would own up to it) decided it was appropriate to tell one of my bridesmaids that she "made a funny face" during the ceremony. Completely uncalled for.
During cocktail hour, my maid of honor had to come remind me to take more photos because Crissy apparently couldn't approach me herself and told my maid of honor something along the lines of not wanting to talk to me, maybe because organizing family photos left me in a bad mood. And when she decided she was done for the night? She just left. No goodbye, no check-in, nothing. Apparently she could not find me.
Then came the "sneak peeks," which were anything but the exiting reminder of our big day that they should have been. My flowers, jewelry (yup that's supposed to be a pearl necklace believe it or not), and tattoos were warped beyond recognition from excessive blurring, and my face had been edited to the point that I didn't even look like myself. The details I spent months planning, gone. When I brought this up, Crissy immediately got defensive instead of acknowledging the obvious issues. That reaction pretty much sums up every interaction I've had with her since: defensive, dismissive, and never accountable.
When I calmly told her I wanted to find a solution that worked for both of us, she accused me of threatening her. Let that sink in, a paying client expressing dissatisfaction was somehow a "threat." The immaturity and unprofessionalism she's shown in every post-wedding conversation have been astonishing.
And if all that's not enough to make you reconsider, here's more:
- Most photos were unevenly framed or crooked.
- Basic editing errors everywhere, overexposure, blotchy grass left unedited, poor color grading.
- Important moments were completely missed (thankfully our videographer was on the ball the whole night).
The "photo booth" included in our package wasn't set up until 15 minutes before she left, resulting in zero usable photos of guests and fewer than 30 photos from the last hour of the night.
So in conclusion, I absolutely wish I'd spent the extra $1,000 on a professional who knew what they were doing. Between the poor quality, the lack of professionalism, and the astonishingly childish behavior, hiring Crissy was my biggest wedding-day regrets. I'll cherish the memories, just not the photos.
