We have done business with Illinois Prairie Electric in the past and they have been awesome. This past Sunday's experience was a perfect example of what a customer service oriented company this is. I live 20 miles outside of Bloomington-Normal with my husband, 80 year old mother who has health problems, and multiple pets, and we lost power in the ice storm on Saturday. Our old portable generator quit working and we went out and purchased a new one Sunday morning, only to realize when we arrived home that our existing power cable to the transfer switch had the wrong end. I could not find one in stock anywhere so I called IPE and the owner, Diane, went above and beyond to find the correct male plug end and then contacted her electrician, Matt, who came out Sunday afternoon, replaced the plug end, and we had power for heat, the well, and critical refrigeration. Matt is one of the most pleasant, polite and friendly people we have ever worked with, and Diane is amazing. I highly recommend IPE to everyone - you will not be disappointed! read more