1. Illinois Insurance Center

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Chicago, IL

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Illinois Insurance Center

3.2 (6 reviews)
Closed • 9:00 am - 5:30 pm

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Response time

10 minutes

Response rate

100%

Services - Illinois Insurance Center

Homeowner or property

Car and truck insurance

Life insurance

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Recommended Reviews - Illinois Insurance Center

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17 hours ago

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8 months ago

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Mona F.

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8 months ago

Would like to be able to pay my payment easier and then they need to be open that you quote is different then what you pay

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Mona F.

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10 months ago

I worked with Customer Representative Sandra who went above and beyond to help me. I felt like my business was top priority.

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Mona F.

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7 years ago

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Mary C.

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12 years ago

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Mona F.

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Thomas Ward Insurance

Thomas Ward Insurance

(43 reviews)

Lincoln Park

Call Thomas Ward Insurance and ask for Erin. By calling Thomas Ward Insurance you will say good bye…read moreto the crappy insurance customer service you had to listen to for your entire life. I am not Just impressed by Erin's customer service, I am blown away. She took the time to listen to all my concerns. I had my policy quote within less than an hour. She went through literally everything with me, there was not a single question she didn't have an answer for. She was kind, professional, knowledgeable, polite, you name it... Communication was a breeze ! I was sold on their customer service and was ready to pay as much as they ask. Guess what, I ended up paying 40% less than what I was paying. I ended up buying renters and auto insurance and it is the first time in my life were I feel that I haven't been ripped off by an insurance agent. I've been in the service industry for years and I am a very particular customer. I like to get what I pay for. I emailed all my contacts in Chicago and asked them to switch to Thomas Ward Insurance. That's how good those people are. Thank you Erin

I called to get a quote on auto insurance. I spoke to Cameron. He said he'd get me to an agent but…read morethen proceeded to tell me that they are looking to sign up customers for Home, Life, Flood and others and asked me if I was interested. I said I was only interested in Auto insurance. He said "then we're probably not a good fit for you" and that was it, silence, no explanation. I was completely shocked and speechless for a few secs. I then proceeded to end the call. A true "never again" example if I ever saw one. Horrible business model and a very unfriendly approach to potential new customers.

Illinois Insurance Center - homeinsurance - Updated November 2026

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