Positives: the facilities are clean, hygienists are friendly and make you feel at ease prior to…read moreprocedures. Meh: the dentists are mid as I had a dental crown fall off within two years (for context, my other crown from a different practice stayed put for over 15 years). Some of them also try to aggressively push for services / procedures you don't need - seek a second opinion when in doubt. Negatives: their billing department runs an absolute racket with shady practices. They try to charge you upfront prior to submitting to your insurance, lie to your face that insurance denied the claim (it was denied because the "claim" was integral to the procedure and no separate payment was applicable), and try to charge you beyond insurance negotiated rates by calling it an "upgrade". Take a printout of your insurance EOB and compare with their itemized invoice prior to paying anything!

Good luck trying to reach anyone live or receiving a call back. Too many patients and not enough…read morestaff I would assume.

I wish I could give them more stars, but unfortunately that what they deserved to get. It's a…read moreshame that Dr. Daly is a good doctor no complains to his professionalism, but his customer service are the worst especially who's name Jo-Jo should not be even work there, she is doing her job so unprofessionally to answer the question, concerns or simple to submit paperwork, awfully. Sorry for doctor to have such a person for him.

Dr. Daly is amazing. I had a tooth pulled and an implant put in. You'd think this kind of procedure…read morewould be extremely painful, but he made it an easy recovery. He didn't need to put me out, so I didn't have to miss any work. Very minimal pain. Great work! Very nice office staff. Insurance doesn't work with any sense of urgency, so following up is necessary, as it would be at any office. Overall, great experience!

Had an appointment for 10:15. Was asked to come in early to fill out paperwork so I showed up at…read more10:00. Everyone at the front desk was wonderful, welcoming and helpful. Was taken back to get X-rays and to a room by 10:30. I then sat in the chair from 10:30-11:30 never seeing a dentist. At 11:30, I informed them that I had to go and was not able to wait any longer. I was there for a hour and a half and all that was accomplished was paperwork and a xray. Really disappointing since they treat people who are in pain.

Costs were exorbitant and no consideration was given to my status as a Senior citizen. After an…read moreextraction & implant I was presented with a $3000. charge and paid an additional $106. for using a credit card in payment. I will seek treatment elsewhere from a dentist who caters to the needs of his clientele; specifically Senior Citizens.

You can't find a more superb dental office!…read more I'm a super nervous & uptight patient, and Dr. Marc Baker and his staff always do their best to put me at ease. Their front desk staff is friendly, the dental hygienists are gentle yet thorough and listen to your concerns and/or fears, and Dr. Baker is a home run personality and good with the teeth.

Brought a tough oral situation to this practice. Dr Baker examined and suggested implants and…read morecoordination with an oral surgeon. His office got flooded and were unable to send a treatment plan(?) Which is hard to believe. Took 3+ weeks and we got an indecipherable spreadsheet. Now infection is set in and I'm considering finding a more competent office that doesn't continually promise to get back to you, then just leaves you hanging.

I should have checked Yelp beforehand -- seeing all of these terrible reviews for this office makes…read moresense ... I made an appointment for an evaluation ... confirmed it... the morning of the appointment there was some bad weather but schools were open so I went ahead to their office -- when I got there it was closed ... no one had bothered to call me. I double checked and there was no indication on their website that they were closed for the day. Then to add insult to injury I called their answering service and asked someone to please call me to explain what happened when they reopened -- of course I never heard a thing from them. Please avoid this office. So unbelievably unprofessional.

The experience I had at this practice from the start has been an absolute NIGHTMARE ! While the…read moresurgeon seemed friendly and knowledgeable. The front desk employees are clueless and careless as can be. They ignore patients and chat amongst themselves instead of assisting. I was referred by my orthodontist to get my wisdom teeth removed here in January 2020 and I have billing issues that are STILL not resolved as we approach 2022. Before I had my procedure I asked 3 times (via phone and in person) if it was completely covered by insurance beyond the few hundred dollars I paid the day of the procedure. They assured me that it would be covered and made no mention of additional costs. Well this was not the case at all and they sent the unpaid portion of my bill to COLLECTIONS ! I had no knowledge that there was even a balance because I moved and they did not call and say I had a balance. The only reason I even noticed my bill was sent to collections was because my credit card company alerted me that my score went down over 200 points! So of course I call immediately and it took DAYS and several people for them to even figure out what I was talking about because they had me in the system under the wrong birthday! I called my insurance company and it WAS NOT submitted correctly by PA Oral! It was resubmitted and within days they paid and the balance was removed from collections. Just recently however I was sent another bill with no explanation and this nightmare continues !!! AVOID this place at all cost. The front desk and billing staff are incompetence personified!

Drove down from the Lehigh Valley due to difficulty being scheduled locally. Receptionists are…read moregreat. Scheduling was easy, and we were seen quickly. Dr Cutilli exceeded our expectation.

I felt extremely comfortable with Doctor Cutilli and his staff. Doctor Cutilli's…read more professionalism and experience as to how he was going to handle my situation, showed a confident and reassuring manner, allowing me to be reassured, I was going to be properly diagnosed and treated. A follow up visit showed a successful extraction and complete healing. Without a doubt an excellent recommendation and repeated business if needed.

My husband and I were not happy with our experience at the East Norriton office. We feel that the…read moreonly thing they are interested in is selling services not required. I would not recommend and will not be going back.

I had my wisdom teeth taken out in this location last year and the experience was pleasant…read more However when I went back there again for my regular teeth cleaning it wasn't as pleasant as my first experience. The teeth cleaning was actually about 20mins,but it took me 1.5hour in total to leave the place as there were a lot of waiting. The cleaning was decent but I was forced to take X-ray and a full month checked up even it wasn't necessary and I didn't ask for. After cleaning I was sitting on the chair for 20mins waiting for the doctor to poke my teeth for 30seconds and said that I have good teeth. I don't have insurance,and if you are new patients looking for a cleaning you actually have to pay for : X-ray+full mouth checkup+cleaning. They do provide an annual discount plan for patients without insurance.

I am a second away from a panic attack when I visit the dentist. Yet, Robbin L. Cramer and her…read morestaff made it a pleasant experience. Molly, Betsy and Dr. Cramer are so sweet, understanding and professional. The crown created for me was superb. The experience was not stressful, nor painful. I would recommend them highly.

The Staff is great and very welcoming. The care for my teeth is very thorough and I trust the…read moredecisions made by Dr. Robin Cramer and Megan the Hygienist. Although the Dentist isn't in my network and causes out of pocket expenses I feel that it is worth it. Thank you.

DO NOT GO HERE! I was going to Gentle Dental for years until my last two cleaning appointments…read morewhere the dentist never came back to see me. I switched dentists and after having new X-Rays done it turns out I needed A LOT of work done. I also never found that Gentle Dental was very clean or friendly. Very glad I made the switch but wish I would've done that a lot sooner and saved myself a lot of money.

Thank goodness that I followed my gut. I didn't realize that Dr Amrute left earlier this year…read moreuntil my daughters had their 6 months checkup and cleaning couple of weeks ago. My youngest daughter (22 years old) was seen by Dr Lewis who replaced Dr Amrute and he told her that she had a cavity and needs a root canal. Thank goodness that I didn't trust him and seeked a second opinion. She does not urgently need a root canal and does not have a cavity. Please watch out and seek a 2nd opinion if they diagnose any major issue. Thank goodness I went with my gut. We are switching dentist after coming here for 10 years. Too bad Dr Amrute left and my favorite hygienist left last year also. That says a lot. Also they got rid of their late hours on Mondays. I am done with this place.