Positives: the facilities are clean, hygienists are friendly and make you feel at ease prior to…read moreprocedures. Meh: the dentists are mid as I had a dental crown fall off within two years (for context, my other crown from a different practice stayed put for over 15 years). Some of them also try to aggressively push for services / procedures you don't need - seek a second opinion when in doubt. Negatives: their billing department runs an absolute racket with shady practices. They try to charge you upfront prior to submitting to your insurance, lie to your face that insurance denied the claim (it was denied because the "claim" was integral to the procedure and no separate payment was applicable), and try to charge you beyond insurance negotiated rates by calling it an "upgrade". Take a printout of your insurance EOB and compare with their itemized invoice prior to paying anything!

Good luck trying to reach anyone live or receiving a call back. Too many patients and not enough…read morestaff I would assume.

Dr. Daly is amazing. I had a tooth pulled and an implant put in. You'd think this kind of procedure…read morewould be extremely painful, but he made it an easy recovery. He didn't need to put me out, so I didn't have to miss any work. Very minimal pain. Great work! Very nice office staff. Insurance doesn't work with any sense of urgency, so following up is necessary, as it would be at any office. Overall, great experience!

I wish I could give them more stars, but unfortunately that what they deserved to get. It's a…read moreshame that Dr. Daly is a good doctor no complains to his professionalism, but his customer service are the worst especially who's name Jo-Jo should not be even work there, she is doing her job so unprofessionally to answer the question, concerns or simple to submit paperwork, awfully. Sorry for doctor to have such a person for him.

Had an appointment for 10:15. Was asked to come in early to fill out paperwork so I showed up at…read more10:00. Everyone at the front desk was wonderful, welcoming and helpful. Was taken back to get X-rays and to a room by 10:30. I then sat in the chair from 10:30-11:30 never seeing a dentist. At 11:30, I informed them that I had to go and was not able to wait any longer. I was there for a hour and a half and all that was accomplished was paperwork and a xray. Really disappointing since they treat people who are in pain.

Costs were exorbitant and no consideration was given to my status as a Senior citizen. After an…read moreextraction & implant I was presented with a $3000. charge and paid an additional $106. for using a credit card in payment. I will seek treatment elsewhere from a dentist who caters to the needs of his clientele; specifically Senior Citizens.

I would not recommend him to my worst enemy he is an arrogant prick! I went to him once 3 years ago…read moreand called recently over a month ago when my cap came off and they made me wait 2 weeks before they saw me and then I had an infection and needed an extraction then a week later needed a tooth filed that the oral surgeon said I needed done from my dentist that baker basically told me was another capped tooth and tried to pick it off my natural tooth as trying to argue with me, until he realized he was wrong then said I needed that extracted or root caneled I said I would be back the following week for a cleaning and when I did go back he tried to tell to get the $500 discount plan for xrays and cleanings and discounts when I have dental insurance. That 3 weeks ago he took. But today he all of the sudden didn't take. That's all about money. Not helping fixing someone's teeth. That's an arrogant fucking man right there! Who should not be allowed to practice

You can't find a more superb dental office!…read more I'm a super nervous & uptight patient, and Dr. Marc Baker and his staff always do their best to put me at ease. Their front desk staff is friendly, the dental hygienists are gentle yet thorough and listen to your concerns and/or fears, and Dr. Baker is a home run personality and good with the teeth.

I should have checked Yelp beforehand -- seeing all of these terrible reviews for this office makes…read moresense ... I made an appointment for an evaluation ... confirmed it... the morning of the appointment there was some bad weather but schools were open so I went ahead to their office -- when I got there it was closed ... no one had bothered to call me. I double checked and there was no indication on their website that they were closed for the day. Then to add insult to injury I called their answering service and asked someone to please call me to explain what happened when they reopened -- of course I never heard a thing from them. Please avoid this office. So unbelievably unprofessional.

The experience I had at this practice from the start has been an absolute NIGHTMARE ! While the…read moresurgeon seemed friendly and knowledgeable. The front desk employees are clueless and careless as can be. They ignore patients and chat amongst themselves instead of assisting. I was referred by my orthodontist to get my wisdom teeth removed here in January 2020 and I have billing issues that are STILL not resolved as we approach 2022. Before I had my procedure I asked 3 times (via phone and in person) if it was completely covered by insurance beyond the few hundred dollars I paid the day of the procedure. They assured me that it would be covered and made no mention of additional costs. Well this was not the case at all and they sent the unpaid portion of my bill to COLLECTIONS ! I had no knowledge that there was even a balance because I moved and they did not call and say I had a balance. The only reason I even noticed my bill was sent to collections was because my credit card company alerted me that my score went down over 200 points! So of course I call immediately and it took DAYS and several people for them to even figure out what I was talking about because they had me in the system under the wrong birthday! I called my insurance company and it WAS NOT submitted correctly by PA Oral! It was resubmitted and within days they paid and the balance was removed from collections. Just recently however I was sent another bill with no explanation and this nightmare continues !!! AVOID this place at all cost. The front desk and billing staff are incompetence personified!

I never met with the doctor. The individual from the office that I spoke with only talked about how…read moremuch things would cost me. In addition, they charge 3% if you use a credit card. I had two conversations with the office, both of which talked only about money. They suggested that I bring cash or a check if I did not want to be charged the 3%. Based on the interaction, I decided not to use this dentist.

Drove down from the Lehigh Valley due to difficulty being scheduled locally. Receptionists are…read moregreat. Scheduling was easy, and we were seen quickly. Dr Cutilli exceeded our expectation.

I would not recommend told me insurance covered everything, that was a darn lie. I told them I was…read moreretired 82 years old and trusted they told me the exact cost. Well I would never got procedure done if it cost, 3,000 due to being retired. Would not recommend. They did a scrapping of teeth, hurt very rough person. Had to go back several times, cap fell out.

My husband and I were not happy with our experience at the East Norriton office. We feel that the…read moreonly thing they are interested in is selling services not required. I would not recommend and will not be going back.

I am a second away from a panic attack when I visit the dentist. Yet, Robbin L. Cramer and her…read morestaff made it a pleasant experience. Molly, Betsy and Dr. Cramer are so sweet, understanding and professional. The crown created for me was superb. The experience was not stressful, nor painful. I would recommend them highly.

The Staff is great and very welcoming. The care for my teeth is very thorough and I trust the…read moredecisions made by Dr. Robin Cramer and Megan the Hygienist. Although the Dentist isn't in my network and causes out of pocket expenses I feel that it is worth it. Thank you.

They were the worst!!! This was a couple of years ago. I'm of the older generation so I don't…read morethink to write reviews but all my friends and family said I should. I chipped my tooth at work. It had a veneer. This dentist at so called gentle dental (guess they have to cover up what they really do) without my knowing it (because he numbed my mouth) drilled all 4 front teeth down to nothing! He said he had to drill a little to put the veneers on. Then his female assistant said, with a big grin, do you want to look in the mirror? I said no. Then they told me to go into the bathroom to rinse my mouth. When I looked in the bathroom mirror I was horrified!!! My teeth were all drilled down to nothing!!! It was like I was in a horror movie with monsters. My teeth still bother me to this day! I should have sued them and my employer at the time who sent me! Then the same dentist said my back tooth had to be pulled, and as he was pulling it out, he leaned all his body weight down on my mouth yanking and yanking! I never in my life had a dentist ever do that! Then a few days later my teeth were hurting. Here he cracked the tooth next to the one he pulled!!! This dentist and his staff are a horror show!!! DON'T GO!!!!! Woukd give negative -5 stars if this would let me move further so had I to hit 1 star. Not even 1 star

Owned by a large DSO/private equity corporation. They'll push you to the most extensive, expensive…read moreprocedures and won't employ dentists who don't play the game. Profit is #1 goal. Look it up for yourself.