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    Ilacqua Joseph A DDS

    1.0 (1 review)

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    14 years ago

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    PA Oral Surgery and Dental Implant centers - PA Oral Surgery and Dental Implant centers

    PA Oral Surgery and Dental Implant centers

    1.4(11 reviews)
    2.1 mi

    I should have checked Yelp beforehand -- seeing all of these terrible reviews for this office makes…read moresense ... I made an appointment for an evaluation ... confirmed it... the morning of the appointment there was some bad weather but schools were open so I went ahead to their office -- when I got there it was closed ... no one had bothered to call me. I double checked and there was no indication on their website that they were closed for the day. Then to add insult to injury I called their answering service and asked someone to please call me to explain what happened when they reopened -- of course I never heard a thing from them. Please avoid this office. So unbelievably unprofessional.

    The experience I had at this practice from the start has been an absolute NIGHTMARE ! While the…read moresurgeon seemed friendly and knowledgeable. The front desk employees are clueless and careless as can be. They ignore patients and chat amongst themselves instead of assisting. I was referred by my orthodontist to get my wisdom teeth removed here in January 2020 and I have billing issues that are STILL not resolved as we approach 2022. Before I had my procedure I asked 3 times (via phone and in person) if it was completely covered by insurance beyond the few hundred dollars I paid the day of the procedure. They assured me that it would be covered and made no mention of additional costs. Well this was not the case at all and they sent the unpaid portion of my bill to COLLECTIONS ! I had no knowledge that there was even a balance because I moved and they did not call and say I had a balance. The only reason I even noticed my bill was sent to collections was because my credit card company alerted me that my score went down over 200 points! So of course I call immediately and it took DAYS and several people for them to even figure out what I was talking about because they had me in the system under the wrong birthday! I called my insurance company and it WAS NOT submitted correctly by PA Oral! It was resubmitted and within days they paid and the balance was removed from collections. Just recently however I was sent another bill with no explanation and this nightmare continues !!! AVOID this place at all cost. The front desk and billing staff are incompetence personified!

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    PA Oral Surgery and Dental Implant centers - PA Oral Surgery and Dental Implant centers

    PA Oral Surgery and Dental Implant centers

    PA Oral Surgery and Dental Implant centers - PA Oral Surgery and Dental Implant centers

    PA Oral Surgery and Dental Implant centers

    PA Oral Surgery and Dental Implant centers

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    Ilacqua Joseph A DDS - oralsurgeons - Updated May 2026

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