Very bad service. Did not fix my problem, ended up having to take it to another mechanic to do the…read morejob. I produced photos, invoice and statements showing Rick that indeed, he did not complete the work he charged me for. I asked for my money back. He refused so now we are going to small claims court. Another thing I learned about this guy. He pays SureCritics for his 5 star reviews. The photos of his framed "great reviews and online demand" is phony, he pays a company to build up his reputation, rather than earning it the truthful way. If anyone leaves a negative review, he calls SureCritics and they delete it for him. Look at legit sites for REAL customer reviews. This guy is a crook and a liar!

Had to take my car to a different dealer because Rick didn't complete the repairs correctly. He…read morerefuses to give me my money back with proof of his erroneous work. I do not recommend, he is a crook

Dennis does very great work on Volvos and all cars! Dennis finds the right parts at the right price.read more

Dennis and Car Maid are fantastic He is honest, fair, professional, and does great work. We…read more recommend him without hesitation.

Herman was awesome to work with! The service was efficient, great atmosphere and I felt valued as a…read morecustomer. I will now be coming here for all of mymy car needs. Thanks again for the impeccable work!

I traded in my used vehicle (2006 Dodge Durango) for 2 oil changes as CPD was ticketing it and I…read morewas afraid of getting another ticket because I didn't have the money ($800) to fix the Durango oil leak...I had asked to be towed in and they said no for the fix but were at the house within 5 minutes to tow the vehicle away to keep it. They probably sold it for $2,000...Also, Herman kept promising my young kid he could have one of the toy cars in the display case but that didn't ever happen...

I would like to start off with my initial thought on my truck purchase. Ryan Z was an incredible…read moresales person. I inquired about a truck via the internet and he was so proactive! He went right out and did a video for me of the truck and sent it to me right away. I was impressed. After passing on a truck here in Green Bay I decided to take a ride. I ended up buying the truck that day!! Everything went perfectly from test driving, to financing, to negotiations on my trade, etc. I left that evening feeling pretty good. There were a few noticeable things that needed attention but they all were minor... I thought. I got home and proudly showed my wife. Then things went south a bit. The next morning I couldn't wait to go for a ride in my truck. It was then the check engine light came on. I stopped by my mechanic and he checked the codes and it was for lean fuel rails. He said I could still drive it but to contact GB Ford to rectify the situation. I called and Ryan referred me to the service department and they quickly set up an appointment to check it out. So, another 3 hour round trip had to be made to check what was wrong. After the analysis they came back with the diagnosis that the aftermarket items on the truck were causing the codes and to fix it was about $3300!! They stated that they had documented on the window sticker about the aftermarket items and therefore it wasn't their responsibility. What they didn't document was that they cleared the codes for my test drive. My mechanic said it was highly unlikely those codes just appeared overnight. I was deeply disappointed. A couple days later I was setting things up to my liking and found out 3 out of the four door speakers were blown. So, I contacted Best Buy here in Green Bay to do the repairs. It turned out one speaker had corrosion on the connector and they fixed that but the back two door speakers were shot but in addition the wiring harnesses in the back were beyond repair so I had to go to my mechanic and the total to get the speakers replaced, the front speaker repair, and the door harnesses was about $700. I talked to Ryan about it and he felt they wouldn't be able to do anything despite my telling him it was disclosed on the window sticker that the stereo was in good working condition. It basically fell on deaf ears. So it was January and due to the codes my remote start wouldn't work which was another disappointment and due to the proximity of the needed repairs it wasn't covered under my extended warranty for the fuel rails. So that brought up another issue. I had taken out an extended warranty on my trucks drive train and engine for peace of mind as it had 100k miles when I bought it. I decided to cancel that warranty as I wasn't experiencing any issues outside of the fuel rails. I contacted GB Ford and was referred to my finance guy Larry who did the loan for me. I let him know I wanted to cancel the extended warranty. He wasn't very pleasant about doing it and get this, it was required that I drive all the way to West Bend - 3hour round trip - just so he could read the mileage!!! I suggested a photo I could take and send to him. He said no. I suggested a video of me by the truck, opening the door, turning the key on, and videoing the dash with the mileage. He again said no and that HE physically had to see the mileage to prorate the balance owed to be credited back to the credit union I got the loan through. So, I decided to put this out there to all of you to really watch things and know for sure what is going on. I feel they knew of most of the issues but didn't want to do the costly repairs. Today I set up my appointment for the 100k mile tune up, an oil change, repairing the necessary things to eliminate the lean fuel codes, and a couple little things I need done. Thank you Ryan, sorry Larry but I am disappointed in you, and a big downer to the sales manager for not returning my calls and voicemails regarding these issues. I would have gladly given a 5 star rating if this was handled correctly.

Great dealer very friendly staff very helpful and I bought a car for a fair price. I would…read moredefinitely go back and buy another car.

Just bought a Hyundai Ioniq from Van Horn. Probably the smoothest interaction I've ever had with a…read moredealership. Got good prices for the purchase and trade-in. My salesman Jim was great about communication and easy to work with. Got the usual questions about signing up for post-purchase warranties etc but no hard sell. Definitely would go to them again in the future.

The entire team at Van Horn Hyundai in Sheboygan were A+++. It really was a team effort, including…read moreRyan, Aaron, Peter, Mariah, and Sara. I would speculate I was neither the most nor least demanding customer, but I was purchasing a car from California, so there was definitely some additional requests, including videos and pictures. Ryan and Aaron were especially helpful with answering questions and making sure the process went smoothly. Their patience and response time stand out as especially helpful. In an age where customer service is a mixed bag at best, Van Horn stood out as a throw back to a time where customers were treated professionally and going "above and beyond" was a part of the job. Thank you, Ryan and Aaron! Thank you to everyone at Van Horn Hyundai!!!

If you need auto body service or in my case are restoring a classic this is the place to go…read more Matt has true appreciation for the time and effort people put into their vehicles to get them to look new again. He took 40 years of neglect and made it look new again for me. Most important of all AFTER you've settled your bill if you have questions or concerns he'll still deal with you. That's a rarity more than anything these days. Give them a try, I'm sure you'll be as satisfied as I was.

Great customer service and repair work! I'll be taking vehicles back here, just hope it's never…read moretruly needed.

I visited Tires Unlimited service center for an oil change and tire rotation. The technician was…read moreknowledgeable as he answered questions I had regarding other vehicle concerns. The pricing was a couple dollars more than I paid at my last oil change at a different service station. Overall, I was satisfied with my experience at Tires Unlimited. Before having your vehicle serviced there be sure to look for any coupons out there because they don't do the courtesy of informing you. Later that evening I opened the Ozaukee Press and found I could have received FREE windshield wipers or $15 off coupon!

My car got a bulge on one tire. I called and told them the size, make, model, etc. Filled out the…read moreonline form and showed up promptly for my appointment. after an hour and 15 mins, the guy came into the waiting room and said he could not replace one tire- had to do them all because it is all wheel drive and he "must have missed that fact" I then got a "service report" stating 8 things they felt needed to be done from an air filter to brakes to wiper blades to tires. This car was at the dealer for regular maintenance/ inspection 2weeks ago and their report stated ONLY that the wiper blades COULD be replaced. After an hour and 15 mins I took the vehicle and drove directly to the dealership where they measured the tires, which differed from the "measurement" just done at Tires Unlimited, and ordered the correct single tire for installation tomorrow, at the same price I was initially quoted by Tires Unlimited. Very disappointed that I wasted my time on a sell job and zero service. Not going back to this place.

The staff at Barton Automotive could not have been nicer or more professional. They took care of my…read morefull size pickup with an oil change and tire rotation as quickly as any drive thru place in the city. There were no high pressure add on charges, just great, honest service. The waiting room has the comfiest chair I have ever sat on, and nearly fell asleep during my stay. They got me in quickly, took care of my needs, and had answers when I asked about tires. This place is my new go to place for service. It's easy to find, and get in and out. Go see Craig!!

I have brought my car in for service a few times and am always pleased with the service and with…read moreCraig. He is easy to get in touch with (phone, email, messaging) and flexible with appointments. I have always felt well informed and appreciated. Excellent service and I will continue to come here. Thanks!