I have been to this IKEA 1000 times since they opened I'm originally from here of lived all over the country and I've been to many IKEA's over the years today was the first time I had the curbside pick up. Don't ever order anything online for curbside pick up they don't know what they're doing. You can login and tell them you're there and it could take 40 minutes to an hour and then you can have some really really rude lazy people come and then just dump your stuff in front of you and don't wanna answer questions about what's going on doesn't matter what or they come in? You might show up and have five people get their car loaded before you would not recommend to a dead person. read more

About 6 months ago I bought a poster frame at Goodwill for $2 New still in shrink wrap. The cheap plastic ones cost $20 at Walmart and this is wood and appears to be high quality So I frame a Motorhead poster As soon as I remove the shrink wrap disappointment sets in. Flimsy AF with no structural integrity. It takes an hour to put that poster in (should've been 5 minutes). The plexiglass had the thickness of a piece of paper and the pressboard sides was heavy so it was ridiculously wobbly. I seriously considered writing the sham manufacturer to tell them their product was absolute shit garbage and they should do the world a favor and go out of business, and they should be utterly embarrassed by such a shoddy product. I didn't. I paid $2 at a thrift shop and this inferior junk was probably made in Indonesia somewhere by a fly by night company. So I hang my framed Motorhead poster. 2 days later it fell off wall - the hook came off. For some reason this poster frame irritated me more than it ever should have and to think that somebody gets paid to make such low quality trash. Every week or so this poster frame would fall apart or on the floor and the amount of tape and superglue used to repair it should have made it indestructible. This morning the plexiglass fell out. So I pull my Motorhead poster and toss it. Out of curiosity I looked to see who made it. IKEA I will absolutely under no circumstance ever go to IKEA. I've never had any interest in cheap plastic furniture or shit that you have to assemble but this crap product is beyond unacceptable And for them to proudly put their name on such an inferior product simply amazes me This thing I paid $2 for has irked me way more than it should have. I should have tossed it as soon as I realized it was junk. No wonder it was donated - somebody probably bought 2 and after opening first said Nope and dumped it at the Goodwill IKEA has never been a store I would visit. Now I have a hatred of anybody who shops there. If anybody was to dare post they shopped there on Facebook I will immediately unfriend them It's a shame businesses are allowed to profit from selling such inferior garbage read more

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These showrooms are amazing. Makes you want to redecorate your home, and buy everything from IKEA. And they have everything to let you do so! I love coming here for kitchen items and storage bins. I would like to come back to look at some lighting as well. It's definitely the type of place that you want to set aside an entire afternoon, if not entire day, to visit so that you can look at everything, as there is so much to look at. And don't worry about getting hungry or thirsty, they also have a cafe area with food. This is the part of our trip that my companion and I liked the least, actually. There was a very unwelcoming atmosphere from the employees working the lines, and as we stood in the slow line with trays, my companion jokingly pointed out this must be what it feels like to get food in a prison line! On top of that the food must have loads of processing and preservatives or MSG because it made us feel awful heartburn and stomach aches later, which are not usual issues with us. Next time we will bring some to-go snacks! Overall, definitely a fun outing with friends or just to brainstorm some decorating ideas! read more

IKEA - Home Decor Near Me - St. Louis, Missouri

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Regarding the customer service pickup desk: why are you so hostile? Multiple unpleasant encounters, lots of talking, very little working, and nasty desk people. I dread dealing with them but sometimes it's just unavoidable. read more

IKEA is not just a furniture/ housewares store it's an experience. A massive maze of a warehouse store. I always enjoy shopping here and can usually find what I need though COVID logistics challenges have definitely had an impact. This visit the Billie bookshelf I've wanted was in stock. I find the furniture to be easy to assemble with useful instructions and all the components. read more

Who doesn't love IKEA? This store is laid out nicely, the showrooms aren't a never ending maze. I always find what I'm looking for.

I used to like Ikea, but since COVID, it's a trial just to go there. Haven't shopped for furniture in a long time, so this applies to the kitchen utensils and other items on that floor. 1. The shelves are woefully understocked and chaotic. 2. When I look online to see if something is in stock, they will say it's there, but it isn't, even when I get there just as the store opens, so big old wasted trip. 3. Yesterday was the first time I had to use the self-checkout and had a lot of trouble. The employee in charge ignored me, walked away, or gave incomplete info and then walked away. I begged her to just check me out but she wouldn't. She was not otherwise busy with other customers. (Don't know her name, but she's a tall blonde woman with an accent; I would guess she's actually Swedish.) An employee from a different area finally did help me. I'm an old woman with a cane BTW. 4. A few weeks ago I was personally disrespected by 2 employees who were super nice to the customers behind me. They were offering info or samples to people but not to me. (I'm not paranoid; I have never felt like this anywhere else.) I'm sure there's more but this should do for now. read more

This place is absolute magic. I'm going back whenever I need renovation ideas because the show room area has so many cute yet functional setups. There was quite a bit out of stock though, which you don't know until you've left the show area for the warehouse part. I'll definitely be back again, I'm just hopeful more things are in stock! read more

IKEA - I've never been to IKEA before but I am READY!! - Home Decor Near Me - St. Louis, Missouri

These guys had a serious lack of inventory, happy with purchase overall. It was missing instructions but I was able to look that up on ikeas website. read more

IKEA is great for more affordable furniture with solid options. The only con is putting everything together yourself, but that is found at any ikea and allows things to be as affordable as they are. For this particular site: Good customer service. Lots of options. Food is cooked well. Organized. I love stopping in for a little decor item or lunch. read more

If I could give negative stars here, I would! If you have to get anything delivered from IKEA, Run! Don't walk. They use a delivery company called, XPO Logistics and they are the most incompetent people to deal with, ever! They are not customer friendly, care nothing about your time as a consumer. They are adamant about their delivery schedule and set us up for delivery between 3-7pm. That was great, so we thought. They even confirmed it twice. Then they showed up hours early, about 4 hours in fact, of course we weren't home! They made it our problem and wouldn't come back. Then scheduled us for 10 days later! Buyer Beware! Do not schedule delivery through IKEA! Worst delivery company Ever! read more

No frozen foods in stock and no mention on website that they were under construction. Horrible experience. Waste of a trip.

May the good Lord save you if you have to wait for furniture at the furniture pick up. They are beyond slow.

Shopped IKEA stores for 20+ years, always a good experience. Furniture has lasted. Spend more time training teams in returns and delivery... it involves more empathy and kindness, along with transactional steps. read more

Absolutely ridiculous long lines in the cold that didnt seem to move. Staff was rude and was in no hurry to move people along. I wont go back. Fuck you ikea. read more

I would give no stars if that was an option. CURBSIDE PICK UP - Buyer Beware!!!!!!! I ordered online for the click and pick. The order sat in picking status online for 3 days. So I went to the store to see if it was ready. I figured after 3 days it was ready and someone forgot to update the picking status. When I arrived and texted them for pick up a man came down and told me the order had been cancelled because they only hold them for that day. No where did it say that orders will only be held for 1 day. I asked to speak with a supervisor and he came over and told me I should have got an email stating it was cancelled due to no pick up. I clicked the order confirmation email and long behold the email now said cancelled. He said I should see a refund in 7-10 days, What "7-10 days to refund me for something you only held for pick up for less than 24 hours. LONG STORY short. I was charged $310 on my card on 10/20/2020 and as of 11/5/20 no refund. Corporate stated that the credit card processing will take another week to get my refund. Please be patient he asked. I think I have. read more

Went here August 2020. Great customer service. Larry and some dude with a ponytail were very helpful.

absolutely ridiculous, may 17, bought a BRIMNES bed frame. not worth the 230 bucks. it broke within a month just from sitting on it. sitting on it. what the fuck else are you supposed to do on a bed? so my boyfriend and i needed to return it. we called to make sure it was fine, and the person told us they would turn it in for scrap. There was no pick up service either to help get it back to the store, and it's impossible to take it apart in one piece. so we had to break it down. the return person was not helpful at all. and her bosses said they don't take "damaged stuff" like what the hell how else was i supposed to get your shitty product back to your store? it was an absolute waste of time and money. do not shop here. it's not worth it. shit breaks at the touch of a finger. it's made of fucking plywood. don't waste your money here. read more

Go outside find a dog and pick up there shit and try and build a bed frame with it that's what there material is made of also don't even think for a second you can return shit especially with there 90 after purchase shit your frame break cause if shut quality fuck you ikea sucks and so does Sweden. read more

The absolute worst place on the face of the planet. Unless you want full blown anxiety and a waste of time walking through this living hell, don't go here. Not worth the cheap prices. read more

Went to IKEA to get a desk. We had some questions and needed assistance. Could not find anyone to ask. Finally after searching for about fifteen minutes, found someone. I asked her if she could help with questions about a desk. Not her department, had to call someone. Went back over by the desks and waited and waited and waited. Finally an employee comes buzzing by. I had to stop him and ask if he could assist with questions regarding a desk. Not at all friendly, no smile, and said "well I work the whole store". How am I supposed to know that. Other girl could not. Showed him a picture of a desk on my phone that we were interested in and asked if they had it in stock. He said "well did you see it on the floor?" I told him no, but wanted to make sure I was not overlooking it as they have stuff all over the place. So rude. I will never go back. Which I am sure they could care less. Got no desk and absolutely no decent help. read more

I went to pick up an on-line order for my daughter. She forwarded me two emails she received from IKEA. The first seemed to be the acknowledgement of the order, the second were the pickup instructions. The directions on what to do were weak at best. The email simply said go to the store and follow the signage with the cutesy verbiage "Click and Collect". The signage directed you to a vague area, where the cutesy verbiage was no where to be found. However, that area contained a limited 15 minute assisted pickup section and there seemed to be related signs indicating I should text "join" to some phone number. To that I get a response containing a web site where I can enter my name, phone number, order number and what kind of car I'm in. The email instructions only state that "if someone else picks up your order, they must provide the order confirmation number and a government issued ID. I had both of those. After 25 minutes, I get a text saying my name isn't the same as what's on the order and did have anything saying I'm the pickup person. I look at the pickup instructions and my name is no where to be found (turns out it was on the order confirmation, but that didn't make sense to me because the order would have been confirmed before it was determined that I was the pickup person). By the time I found the email and responded that I had what they wanted, an IKEA employee was at my car window. I tried to tell her that I had the email showing me as the pick up person, but she wasn't interested in listening to anything, only ordering me to go inside to deal with customer service and that I had to move my car from the (mostly empty) limited assisted service. I didn't get any directions on where to find customer service. Luckily, I did find someone helpful inside the main entrance to direct me to customer service. When I got there, the SAME PERSON is standing there and asks me for the email. I showed it to her and my ID to which she's satisfied and willing to give me the merchandise. So I asked why we couldn't have done that when we were in the garage. Without answering, she turns around and gets my merchandise, wheels it out on a cart and tells me to have a nice day. I have to ask how I get it back to the car, to which she points at the elevator. At that point I was left to load the vehicle myself instead of getting help at the "Click and Collect" assisted loading. So if you have an hour to waste and lots more patience than I do, feel free to use IKEA's Click and Collect read more