Nichole and Elizabeth are the best! I have been going to see them for a number of years for…read moredifferent services and appreciate not only their skill but their ethics. They truly care about their clients!

Serenity Spa and in particular, RN Elizabeth is not only highly skilled and knowledgeable in every…read moreservice she provides (laser, threads, fillers, injectables, and skin treatments just to name a few), but she is also thoughtful, caring, and compassionate to your desires and expectations. She really takes the time to hear you and explain every process in detail so that you trust you are in the best hands!

The owner Amanda is very personable and is great at what she does. Highly recommended!read more

Amanda is great!!! Professional, fun and knowledgeable. I've been a client for over 2 years and I…read moream happy with her services. Check her out!!

I had an amazing experience at this spa. I came in for a chemical peel and microdermabrasion. I've…read moresuffered from acne for years and finally started to see a difference in my skin after seeing Jillian. I told her my concerns with my skin and how I was worried about doing a peel because I am busy and do not have down time to hide from the outside world. She recommended a chemical peel that was not incredibly aggressive on the skin and had like 1 day downtime. I left feeling rejuvenated and my skin already felt and looked better. The microdermabrasion was like a tiny vacuum and was honestly one of my favorite parts. She made the whole experience relaxing and I can't wait to go back for another session. Both ladies at the front desk were very sweet and made me feel comfortable even though I was nervous going in. I've had a few facials at other locations in the valley and this has by far been my favorite. I'd definitely recommend anyone who's suffering any skin concerns to check this spa out!

I love how professional Dr.Ali is I already did my review about the laser he did but he also did my…read morelips I was really scared and nervous but he made the process go smooth and easy. I LOVE my lips!! And I have half a year with them and they have not migrated nor have lost their shape. I definitely recommend him for any procedures you want to get done at his spa!!!

I couldn't be happier with my experiences with Illa Cox and her team. I've had a Botox alternative…read moreinjected on multiple occasions, and the results have been fantastic. Beyond the cosmetic benefits, it has also been incredibly helpful with my migraines, which has been a huge added benefit for me. I've also had laser hair removal for a large patch of hair on my shoulder blade that I'd had since I was about 13 years old. After just a handful of sessions, the hair is completely gone! The process was virtually painless, and I honestly couldn't believe how affordable the treatments were. Illa does amazing work, as does her nurse. I always feel comfortable and safe, everything is extremely clean, and they take the time to make the experience easy and relaxed. I'm extremely happy with the services and results I've received. Now I'm looking forward to trying microneedling or a chemical peel next, just because! Highly recommend Cox Medical Aesthetics.

I recently got CoolPeel, Botox & lip filler done by Illa & I'm loving my results! Since going to…read moreher I get tons of compliments on my skin. I've noticed a difference in my pore sizes, texture, fine lines & dark spots. Illa suggested CoolPeel to help with my dark acne spots. It was my first time getting any of those treatments done. She explained everything every step of the way & made sure I was comfortable. She deeply cares about giving her clients the best results. Thank you very much Illa! I will be coming back for more treatments!

I had an amazing Hydrafacial with Gurpreet Kaur, and I honestly couldn't be happier with the…read moreresults. She is terrific, so kind, attentive, and thorough. She took so much time extracting blackheads and really focused on making sure my skin was deeply cleaned. When I left, my face felt incredibly fresh, smooth, and truly clean. Not irritated, just refreshed and glowing. You can tell she genuinely cares about her work and her clients. This was one of the best skincare experiences I've had, and I would absolutely recommend her to anyone looking for a great Hydrafacial. I had an amazing Hydrafacial with Gurpreet Kaur, and I honestly couldn't be happier with the results. She is terrific -- so kind, attentive, and thorough. She took so much time extracting blackheads and really focused on making sure my skin was deeply cleaned. When I left, my face felt incredibly fresh, smooth, and truly clean. Not irritated, just refreshed and glowing. You can tell she genuinely cares about her work and her clients. This was one of the best skincare experiences I've had, and I would absolutely recommend her to anyone looking for a great Hydrafacial.

Had several services there and I've finally come to the realization that they do not genuinely care…read moreabout your skin. They are more interested in pushing product and making money. I had the PRX and microneedling done with no results. The pictures they advertise to you show you are enhanced in my opinion. Very disappointed and never had any follow up from Dr. Gill. At the end of my 4 week treatment they wanted me to spend more money. I felt like their only motivation was selling me false hopes and pushing more products. I will not return and do not recommend them.

Dr Khourdaji was my dermatologist for many years. He always…read morethoroughly explained his procedures and was pleasant. There was always a long wait but I went there expecting a wait, in July 2026 they cancelled my appointment because Dr was retiring. His services had recently been merged with Golden State Dermatology. I had to wait until September for my next appointment. They now have several doctors taking over appointments. The wait time is still lengthy and I felt rushed during my appointment.

I went to see this guy a few years ago. He rushed through my exam, sprayed some liquid nitrogen on…read morea couple of places and was walking out. I had to remind him of another spot. Then a month or more later I discovered he billed my ins for another appointment I never had. I will never go see him again. Plus they can't be bothered to make phone calls for appointment reminders. Maybe they've changed that policy now.

I had an amazing experience at Serenity Medi Spa. Samsara administered Botox to me and I love love…read morelove the results! Also, everything was clean and professional. I just felt like I had total confidence in them, they made me feel so comfortable. I love the way I look, I'll be back for sure!

Great place. Runs on time and efficient. Staff will try to help lower cost if you're a cash…read morecustomer. The office is super nice and the staff is really friendly.

They cancel appts last minute and you have to start from scratch to book the next appt. In the few…read moreyears I was there they cancelled MORE than I was able to see a dr. !!!!

WHY I WENT HERE: - husband's gift to me for my birthday…read more- first facial ever! THE LOOK (FROM THE OUTSIDE): - years ago I remember passing this establishment as I drove by when we used to live in Arden; the old location was next to Temple Coffee off Fair Oaks Blvd and Fulton Ave - when I arrived I didn't remember this address and the receptionist confirmed to me upon check-in that Organic Skin Studio moved to this location a few months prior - new location off University Ave has a lot of parking; the studio is closest to the street so you can choose to park on the street or in the parking lot and walk up to the building/suite THE LOOK (FROM THE INSIDE): - very spacious and bright! spa vibes for sure THE (SERVICES) MENU: - botox specialist - microneedling - sofwave treatment - laser treatment - dermal filler - classic facials - facial balancing WHAT I ORDERED: - Luxurious European Facial CUSTOMER SERVICE: - great automated communication (email and text) upon booking for appointment confirmation, forms to fill out prior to appointment, appointment reminder, and receipt - because the appointment was made with a card on file the service rendered was able to be paid (along with tip!) - my esthetician was amazing and very informative and helped me have a relaxing experience

I love this place!! Everyone I've had interactions with is very sweet & friendly…read more I've had microneedling, laser, Botox, and lip filler by Vann and she was super informative with me about all the procedures and what I could expect. Very attentive with any issues or concerns I had about the procedures & definitely approached it in a way where it was clear that my aesthetic goals (particularly with the Botox and filler) were achieved. I was very pleased with the results of all the procedures.

Work stress lead me to finding this place. It's so peaceful and lovely. The ladies are friendly and…read morewelcoming. I had a full body massage from Nancy and I would go back again. Highly recommend this place!

UPDATE AFTER OWNER RESPONSE:…read more Thank you for taking the time to respond. I do appreciate the professionalism in your reply, and I also want to reiterate that my frustration was never truly directed at Kaila personally. My disappointment comes from the overall handling of the situation as a longtime returning customer. I completely understand that scheduling conflicts happen and that businesses have policies and time limitations. However, what was most frustrating was the lack of accountability or meaningful effort to make the situation right after the confusion occurred. As someone who has supported your business for years for special occasions like birthdays, Valentine's Day, and Mother's Day, I expected a little more customer care and consideration rather than an explanation of why the situation happened. I think what disappointed me most was that the response focused heavily on justifying the circumstances instead of acknowledging the customer experience itself. A little empathy and flexibility can go a long way in retaining loyal clients. I genuinely loved coming to Perfect Balance over the years, which is why this experience was so disappointing in the first place. ORIGINAL REVIEW: I've been a loyal customer of Perfect Balance Day Spa in Lodi for years and have regularly visited with my mother for occasions like Valentine's Day, Mother's Day, birthdays, and other special celebrations. Because of the positive experiences I've had in the past, I recently called a week before Mother's Day to schedule two "Slices of Heaven" services so my mother and I could treat each other for the holiday. Unfortunately, this particular experience was very disappointing. After confirming my appointment for a specific day and time, I received a call asking if I could move the appointment to 3:30 PM. I was understanding and accommodated the change without issue. Shortly after, I received another call informing me that if they were to keep the appointment, the "Oasis" portion of the service would only be provided for approximately 30 minutes instead of the full advertised hour. I politely asked whether there could be a price adjustment since the full service would not be rendered, but I was told, "Yeah, no." The receptionist, Kayla, made it seem as though she had already checked with a higher-up regarding the matter. She was polite throughout the interaction and even acknowledged that she understood my frustration and agreed that the situation did not seem right. Because of that, this review is not necessarily a reflection of Kayla personally, but rather of the management decision and lack of accommodation from whoever she had to answer to, whether that was a supervisor or the owner. I also asked whether another day could be arranged instead, but the communication felt hesitant and delayed, which ultimately led me to cancel the appointment altogether and make arrangements with Appellation aka Wine and Roses. It's unfortunate because I have genuinely supported and enjoyed this business for years. The 3 stars are for the quality of massages and prior customer service experiences I've received in the past. However, I deducted 2 stars due to the repeated scheduling changes, uncertainty, lack of accommodation, and unwillingness to provide a fair adjustment for a shortened service that could not be fully delivered as advertised. Very disappointing.