Nichole and Elizabeth are the best! I have been going to see them for a number of years for…read moredifferent services and appreciate not only their skill but their ethics. They truly care about their clients!

Serenity Spa and in particular, RN Elizabeth is not only highly skilled and knowledgeable in every…read moreservice she provides (laser, threads, fillers, injectables, and skin treatments just to name a few), but she is also thoughtful, caring, and compassionate to your desires and expectations. She really takes the time to hear you and explain every process in detail so that you trust you are in the best hands!

I love how professional Dr.Ali is I already did my review about the laser he did but he also did my…read morelips I was really scared and nervous but he made the process go smooth and easy. I LOVE my lips!! And I have half a year with them and they have not migrated nor have lost their shape. I definitely recommend him for any procedures you want to get done at his spa!!!

This place is not worth your time or money. Be prepared to be rescheduled at least 10 times for…read moreyour laser hair removal treatment. Very unprofessional by arriving late and not contacting you at times to let you know they need to reschedule. I've showed up to my appointments with the door locked and no one there to answer. Do yourself a favor and don't waste your time & money.

UPDATE AFTER OWNER RESPONSE:…read more Thank you for taking the time to respond. I do appreciate the professionalism in your reply, and I also want to reiterate that my frustration was never truly directed at Kaila personally. My disappointment comes from the overall handling of the situation as a longtime returning customer. I completely understand that scheduling conflicts happen and that businesses have policies and time limitations. However, what was most frustrating was the lack of accountability or meaningful effort to make the situation right after the confusion occurred. As someone who has supported your business for years for special occasions like birthdays, Valentine's Day, and Mother's Day, I expected a little more customer care and consideration rather than an explanation of why the situation happened. I think what disappointed me most was that the response focused heavily on justifying the circumstances instead of acknowledging the customer experience itself. A little empathy and flexibility can go a long way in retaining loyal clients. I genuinely loved coming to Perfect Balance over the years, which is why this experience was so disappointing in the first place. ORIGINAL REVIEW: I've been a loyal customer of Perfect Balance Day Spa in Lodi for years and have regularly visited with my mother for occasions like Valentine's Day, Mother's Day, birthdays, and other special celebrations. Because of the positive experiences I've had in the past, I recently called a week before Mother's Day to schedule two "Slices of Heaven" services so my mother and I could treat each other for the holiday. Unfortunately, this particular experience was very disappointing. After confirming my appointment for a specific day and time, I received a call asking if I could move the appointment to 3:30 PM. I was understanding and accommodated the change without issue. Shortly after, I received another call informing me that if they were to keep the appointment, the "Oasis" portion of the service would only be provided for approximately 30 minutes instead of the full advertised hour. I politely asked whether there could be a price adjustment since the full service would not be rendered, but I was told, "Yeah, no." The receptionist, Kayla, made it seem as though she had already checked with a higher-up regarding the matter. She was polite throughout the interaction and even acknowledged that she understood my frustration and agreed that the situation did not seem right. Because of that, this review is not necessarily a reflection of Kayla personally, but rather of the management decision and lack of accommodation from whoever she had to answer to, whether that was a supervisor or the owner. I also asked whether another day could be arranged instead, but the communication felt hesitant and delayed, which ultimately led me to cancel the appointment altogether and make arrangements with Appellation aka Wine and Roses. It's unfortunate because I have genuinely supported and enjoyed this business for years. The 3 stars are for the quality of massages and prior customer service experiences I've received in the past. However, I deducted 2 stars due to the repeated scheduling changes, uncertainty, lack of accommodation, and unwillingness to provide a fair adjustment for a shortened service that could not be fully delivered as advertised. Very disappointing.

Took my mother in law here for a much needed spa day. Got the 50 min signature and 50 min lymphatic…read moremassage. Definitely want to thank Ashley T for here grace while booking the appointment. Truly a blessing really, and took all pressure and worry away. It was an amazing experience and highly recommend. Definitely look forward to going back and utilizing the oasis and all its perks! Also plan on getting a longer massage because it's so peaceful.

I couldn't be happier with my experiences with Illa Cox and her team. I've had a Botox alternative…read moreinjected on multiple occasions, and the results have been fantastic. Beyond the cosmetic benefits, it has also been incredibly helpful with my migraines, which has been a huge added benefit for me. I've also had laser hair removal for a large patch of hair on my shoulder blade that I'd had since I was about 13 years old. After just a handful of sessions, the hair is completely gone! The process was virtually painless, and I honestly couldn't believe how affordable the treatments were. Illa does amazing work, as does her nurse. I always feel comfortable and safe, everything is extremely clean, and they take the time to make the experience easy and relaxed. I'm extremely happy with the services and results I've received. Now I'm looking forward to trying microneedling or a chemical peel next, just because! Highly recommend Cox Medical Aesthetics.

I recently got CoolPeel, Botox & lip filler done by Illa & I'm loving my results! Since going to…read moreher I get tons of compliments on my skin. I've noticed a difference in my pore sizes, texture, fine lines & dark spots. Illa suggested CoolPeel to help with my dark acne spots. It was my first time getting any of those treatments done. She explained everything every step of the way & made sure I was comfortable. She deeply cares about giving her clients the best results. Thank you very much Illa! I will be coming back for more treatments!

Friendly and makes you feel comfortable. Cute, clean room. Gentle on the skin. Definitely returning…read more:)

I've always wanted to try sugaring & decided to book with Joanna & she did not disappoint! Right…read morefrom the start she made me feel comfortable! She is so nice and her work is great! I will definetly keep booking with her!

I had an amazing Hydrafacial with Gurpreet Kaur, and I honestly couldn't be happier with the…read moreresults. She is terrific, so kind, attentive, and thorough. She took so much time extracting blackheads and really focused on making sure my skin was deeply cleaned. When I left, my face felt incredibly fresh, smooth, and truly clean. Not irritated, just refreshed and glowing. You can tell she genuinely cares about her work and her clients. This was one of the best skincare experiences I've had, and I would absolutely recommend her to anyone looking for a great Hydrafacial. I had an amazing Hydrafacial with Gurpreet Kaur, and I honestly couldn't be happier with the results. She is terrific -- so kind, attentive, and thorough. She took so much time extracting blackheads and really focused on making sure my skin was deeply cleaned. When I left, my face felt incredibly fresh, smooth, and truly clean. Not irritated, just refreshed and glowing. You can tell she genuinely cares about her work and her clients. This was one of the best skincare experiences I've had, and I would absolutely recommend her to anyone looking for a great Hydrafacial.

Had several services there and I've finally come to the realization that they do not genuinely care…read moreabout your skin. They are more interested in pushing product and making money. I had the PRX and microneedling done with no results. The pictures they advertise to you show you are enhanced in my opinion. Very disappointed and never had any follow up from Dr. Gill. At the end of my 4 week treatment they wanted me to spend more money. I felt like their only motivation was selling me false hopes and pushing more products. I will not return and do not recommend them.

I tried electrolysis for the first time about a month before my vacation, then had another…read moretreatment just before I left. I enjoyed two full weeks of smooth, worry-free skin without having to think about unwanted hair. I stayed consistent with my appointments, and within a year, I achieved complete permanent hair removal on my chin. Carol was amazing throughout the entire process. She was always responsive, accommodating, and incredibly professional. She made every appointment comfortable and took the time to answer my questions. I highly recommend Carol to anyone looking for effective, permanent hair removal with someone who truly cares about her clients!

Carol is amazing! Professional, gentle, and truly skilled. My results are better than I expected…read more Highly recommend!

Microderm and a Vitamin A Peel; thanks Jasmine for always fitting me in last minute!…read more Great skin starts with a great Estethician who knows your skin and Jasmine has known me for 42 years!

It's been a long time since I could enjoy the benefits of a facial. Jasmine was incredible with…read moreher service. I felt comfortable immediately which can sometimes be a challenge for me. I highly recommend Jasmine to anyone wanting a great facial. She also did my eyebrows and they came out great as well.

Lauren did an AMAZING job. My first time getting waxed, she explained everything she was doing,…read moreanswered all of my questions, got me to laugh during the worst parts and overall it was a very pleasant experience. Especially considering that I was getting my hair ripped out, haha! I would definitely recommend her over anyone else. The room had a nice, welcoming atmosphere and smelled great, and the waxing process wasn't nearly as bad as I expected it to be. I'm soft and hairless now thanks to the amazing Lauren

After thinking about getting a facial for months and months and wondering what it would be like, I…read morethought it was time to finally experience it. I was a new Grandma and almost 49 and didn't want to waste another second wondering, so I started researching salons online. I didn't want to spend a lot of money so I checked Groupon first. I found some places but they didn't have very good reviews. So I kept searching and found Radiant Skin by Lauren on Yelp. I was a little leery to even get a facial because I have very sensitive skin. Even though I have oily skin it doesn't take too much of a bad product to make the skin peel off of my face like a sunburn. But after seeing all of the 5 star reviews I decided to make an appointment with Lauren, almost four weeks ago now. It was a little more than I wanted to spend but I was SO HAPPY I did! The whole experience was fabulous. Her room was comfortable and clean. She used only organic products that smelled fantastic. She was gentle yet thorough as she was applying and removing the various products to/from my face. And in between the multiple processes, while my face was absorbing the natural goodness of the products and steam, she massaged my calves and feet and then arms and hands. I had no idea that came with the facial. Bonus! All while cocooned in warm fluffy blankets. I stayed awake through the whole thing because of the excitement of what was to come. I loved every minute of it and my face never peeled, just smooth tighter skin. And before I left, I scheduled my next facial, which is in a couple of days. Oh, and I almost forgot, she does a great job on eyebrows too.

Great place. Runs on time and efficient. Staff will try to help lower cost if you're a cash…read morecustomer. The office is super nice and the staff is really friendly.

They cancel appts last minute and you have to start from scratch to book the next appt. In the few…read moreyears I was there they cancelled MORE than I was able to see a dr. !!!!