I wish I could leave zero stars, but that's not an option.
I was referred to this dermatologist by my doctor's office. My appointment was originally scheduled for May 10th, more than 4 months later. Ridiculous but I understand that it happens with some specialists. I had to move my appointment up for personal reasons and called three times. Two of my messages were never returned. The third time I called I finally spoke with someone who rescheduled my appointment. I asked her how long the appointment would take and she told me I'd be in and out in an hour easily.
Cue today's appointment. I arrive on time and sign in. I notice that they have several appointments set for the same time and am a little concerned. I ask the woman at the counter if I need to fill out any paperwork because I'm a new patient. She says they'll call me back up to the counter.
24 minutes go by before they call me back to the counter to fill out paperwork. I have no idea how with 5 people behind the counter it takes them 24 minutes to hand me a stack of blank forms that should be ready and waiting.
While picking up the forms I ask the woman how long I could expect this to take. She tells me 45 minutes, and that there's always a 45 minute wait. So 24 minutes plus 45 minutes is an hour and 9 minutes before they even call me back into a room. That exceeds the "in and out in an hour" that I was told before. I hand the forms back and tell her that I can't stay. I let her know that I was quoted less than an hour for my appointment time. She apologized and asked if I wanted to reschedule. Totally not an option.
So in short, a giant waste of my time. And it sounds like a giant waste of every patient's time. If you have more than an hour to wait in a crowded waiting room where they're pushing every dermatological product imagineable, go for it. But if that doesn't sound like a good use of your time, I'm guessing there's another dermatologist in town. read more