An experience that we believe everyone from near and far should really consider and for this reason…read morewe are sharing our experience. We came to the Holiday Inn and Suits just off of gasoline alley in search of a place to have our wedding hosted. Right from the moment we entered the hotel we were treated with such respect and so friendly by the all the staff. The ballrooms and the rooms for our guests are remarkable and at that moment we new that this is where we wanted our venue to be hosted.  The young lady that we dealt with is amazing and she took everything into consideration. Our budget was super tight and she did everything to ensurer that we would recieve the best service. Also the manager and general manager  took time to meet with us and made themselves available if we would have any concerns though our planning of our "special day".    The Chef also took time for us, always coming to meet with us and a meal was arranged for us a before our wedding to ensure the quality was to our liking. It was beyond something that we have ever experienced. Everything is so fresh and so colorful the taste was tanalizing. When we ordered the salad we just assumed that Chef used bagged salads like everywhere else. That was not the case. Every bit is organic as possible and locally grown. The Chef's food --  it hits a person palate and has your mouth actually watering for the next bit. Since our wedding our family and guests are still talking about the spectacular meal Chef prepared and severed that evening. We have since been invited back to the hotel with a gift card for a meal and again we were treated extra special and our meal again that day was undiscribable. We leaned that these meals in the reastrautnant are available to anyone. We highly recommended anyone that is from Red Deer or passing through or needing a place to sleep or a special event to stop in and enjoy this hidden treasure.

If you are going to Banff, this is a great halfway spot between Edmonton! The hotel is really nice…read moreand modern inside and the staff is helpful. The room and bathroom was spacious and clean. I definitely recommend!

One of the best hotels in Red Deer. Easy location off highway, and benefits of an extended stay…read morehotel like kitchenette and more spacious room. Friendly service and enjoyed staying here. Not the newest hotel but a very well run and a dependable place to stay in a smaller town.

My friend and I stayed here and had a wonderful stay. We were in a suite on the third floor…read more We were greeted by a wonderful lady at the front desk. We were checked in quickly. We used the pool and hot tub. Both were great. It was not busy at all. Towels are available in the pool area. Our rooms each had a robe which we took advantage of. Our neighbors upstairs were really loud and noisy. The front desk attendant was helpful and gave us a discount. The place is clean and bright. I will definitely stay here again.

The hotel was decent for the price, and honestly had one of the better continental breakfasts I've…read morehad. Would have had a higher rating, but for one thing. I had to check out at the usual time, but was attending a funeral that started after that time. I asked if I could return once the funeral was over and use the swimming pool change room or an empty room to change out of my suit and into my jeans, as I had a very long drive after the funeral. They wouldn't extend even that small courtesy, so I had to change clothes in a gas station washroom. Thanks for understanding, Holiday Inn.

Older but we'll maintained and clean. Large place with friendly staff. Nice indoor pool and…read morebreakfast area. Right on main drag, close to lots of food and stores. Room was average size, clean and everything worked well.

I knew I was going to like this place when i walked in and was greeted by Alex the front desk…read moreperson. She was so nice and welcomed me as an Honors member and then offered me an upgrade to a suite. I could not refuse so a gracious offer. The suite was very nice with a large screen TV, large work desk, wet bar, frig., micro wave and a very comfortable king size bed with a clean duvet cover. I love the clean duvet which is their signature amenities. It is one of the main reasons I enjoy staying at Hamptons. The room was also very clean as was the whole hotel. It was built in 2010 but, looks brand new and they keep the entire place very clean. The breakfast was very good as well. Everything was kept full and fresh and the fresh fruit was especially good. If you are looking for a place to stay don't pass this up. It is easy off/on from Hwy 2 and there is easy access to things in town.

staff: friendly staff at the front desk. Only time we really interacted with staff…read more service: usually didn't have to wait at front desk. We were there with a sports team. Other large groups also there at same time. And still they were friendly and quick to meet needs. establishment: clean, comfortable, seems to be either recently renovated or very well maintained. Has a small pool and hot tub. Has a workout gym with a decent number of equipment. Has a small business Center. And has a conference room option. food: complimentary coffee 24/7. Warm breakfast included with stay. Eggs, sausages, potato's, cereals and porridge, various breads/bagels/waffles.

I had a good time here. Staff were nice and food there was ok. But the one issue was the pool. It…read morewas so small.

After being sent to Red Deer for work, I found myself in a bit of a bind in terms of…read moreaccommodations; with some money left on my Best Western gift card, I reluctantly decided to try again. This time, I was greeted warmly at the front desk and the young woman outlined the times of breakfast and provided directions to the hotel pool, (during my last stay, I wasn't aware there was a pool on the premises until meeting a group of towel clad youth in the elevator). My previous issues noise transfer -- especially if you find yourself sharing a wall with the housekeeping closet. Avoid #321 (and likely 421 & 221, if possible) -- was still bothersome. Perhaps request a fourth-floor room, if you're a light-sleeper who doesn't mind waiting for the elevator. The parking lot flood lights are also just as bright from one story higher. So, I would say the service is definitely hit-or-miss, but if you can sleep soundly, (or with headphones,) and have the elevator patience of big-city saint, maybe this place isn't so bad after all...

Dog friendly . Clean and quiet. Very close to restaurants. Plenty of parking. Room was very…read morecomfortable

Standard fair for a decent hotel…read more Nothing bad to say about this place. I stayed for one night and it was more than sufficient. The hotel had a pool, but I did not have the opportunity to give it a shot. There was a a sports group of kids at the hotel during the stay that took it over. That being said, that was the only place that I heard any of them. The location was great! Easy to access and not too far from the main highways. Across the parking lot is even a restaurant!

Not cyborg friendly!…read more Asked the front desk attendant if I could use my implant as my room key, She went back to check with someone in the back room, when she came back I was told no. She gave me some excuse about safety and it becoming demagnetized blah blah blah. My concern Is not the no, it is the know from the shadows. There was no discussion and no opportunity for me to explain my implants. No conversation equals no education. Hotel seems nice enough rooms look great! Very clean and friendly desk staff.

We stayed overnight here on a business trip. When we first tried to check in, there was nobody at…read morethe counter. After about 10 minutes a wonderful, friendly and apologetic young woman checked us in. We got a 2nd floor room with 2 queen beds. Unfortunately they do not have rooms with King sized beds - which we would have preferred. The room was modern, clean, good sized TV and an excellent value. The only two complaints we had was that the bathroom was small and one of the lights in the bathroom didn't work - so it was dark. We mentioned it to the front desk, but it was not repaired. All the clocks were set wrong as well - probably hadn't been changed since daylight savings time in November. There was also no coffee in the room - so we had to get some from the front desk. The COVID 19 "carry and go" breakfast was adequate. The location is great, and if we need a hotel to overnight in Red Deer, we would come here again.

Free early check in(must phone first) clean lobby courteous front desk snacks ain the lobby. Pool…read more/ hot tub clean and working! Quiet and lots of parking. Next to many stores and restaurants but it is quiet! Super close to the hiway(which you can't hear) great for a quick drive to Edmonton or Calgary. I hope this quaint and clean/quiet hotel never changes. 20 mins to the ski hill. Thank you days inn my family will be back!

It was okay! Service at front counter was good Melinda was the best! We forgot our credit card at…read morehome and reluctantly they let us stay! So we appreciate that very much! The rooms were clean and spacious, but very warm and there was a smell of some kind that hurt my lungs! Not sure if air conditioner was on but it hurt the lungs!! Not a stinky smell just chemical or something! Loved waterside and hot tub!!