1) You register for the hotel in the bar as the manager also runs the bar 2) Got our key, or whoops…read moreshould I say someone else's room key....went there, people's belongings everywhere.....returned key, advised bar/hotel manager. 3) Got OUR own key for alternative room - no apology, nothing...decided NOT to leave our stuff in the room as the manager seemed very free and easy about giving the keys away. 4) Hauled our stuff up 4 flights as there is NO elevator. Would check that my keys were given to manager upon leaving, but told to leave them in the room.....hmmm...and they take a $100 room deposit, but don't ask for the key back?? NOT good. The Chinese food served downstairs was seriously understaffed, I bussed our table and refilled drinks myself (6 of us). The only good thing about this place was the price $59.99/night....I think next time I will bring a sleeping bag & sleep on the concrete, that's how comfortable the bed was. Anyways.....it's cheap, and here, you truly get what you pay for.

don't stay if you can help. i stayed here ( unfortunately ) i made a last minute decision to stay…read moreat this dump. the owner said if i stayed on the 3 rd floor i would not hear the band they have on the weekends. lie # 1, my room shook all night. the place is "non smoking" lie # 2 smells of smoke and can't forget the pot smell. housekeeping was terrible i had to clean and disinfect before i could stay there. dusty, dirty and stinky. not worth your $$$ here. she has sketchy people staying here can't trust anybody. especially when you have drunks in and out all night( guess that's what you get when no management is there at night. the funny thing is when i left. my $ 100 deposit was " missing", i had to argue for my deposit which was rightful mine. theis woman is a scammer !!!! stay away !!!!

Great budget hotel. Clean, comfortable and well equiped. Yhere is a gym, hottub and complete…read morebreckfast, all included. No hidden fees. Really nice, attentive staff. Will stay there again when returning to Blackfalds.

If you are going to Banff, this is a great halfway spot between Edmonton! The hotel is really nice…read moreand modern inside and the staff is helpful. The room and bathroom was spacious and clean. I definitely recommend!

I was there for a course that myself and 20+ other people paid around $4000 to take. The people in…read morecharge of booking the conference rooms decided a great neighbor for our expensive class would be a baby shower full of screaming children and loud music. Not great awareness or consideration for the hospitality industry. It was distracting and upsetting. I will be avoiding the holiday inn moving forward and I'd recommend others with important meetings that require focus and concentration to do the same

Nice location near park. Hotel was clean, friendly staff, and was in a good condition…read more Breakfast menu changed every day of the week and was very good with excellent staff overseeing the experience.

We booked this place for our wedding. They never informed us that they have a 2 night minimum!! We…read morefound this out from our guests!! As they went to reserve rooms they told them!! Total crap!! Never heard of a hotel having a 2 night minimum before!! Especially in a small town like Lacombe!! So stupid!! We cancelled and had everyone re book at the Microtel in Blackfalds. Much better accommodations & much more accommodating. Do not stay here!!

We really enjoyed our stay at the Pomeroy Inn during our trip around Southern Alberta. Front desk…read morestaff and restaurant staff were friendly, efficient and welcoming. Beds and rooms were comfortable and clean, and we had all of the amenities and "extras" that we needed. Thank you for a wonderful stay!

LOVE THIS HOTEL! The beds were awesome and really clean and super comfortable. The room was very…read moreclean and very new. It was quiet too, couldn't hear anyone upstairs or in another room while in mine. The waterslide and pool/hot tub area was really nice. The pool was warm. The slide was super fun and awesome. The hot tub was hot and the bubbles were nice. The free breakfast was awesome! They had waffles, toast, muffins, cereal, bacon, breakfast burritos, eggs, cookies, yogurt, fruit. For the waffles they had powdered sugar, syrup, sprinkles, strawberries, and whipped cream! Tea, coffee, juices, no water though. The free wifi was great and easy to use. The staff are super nice, friendly, and helpful. I would totally stay here again, it's probably my favorite hotel overall I've been to on my cross country road trip.

July 14th-15th-16th/2025: Travel vacation with Bea/Jeorg…read more This was a very mediocre motel. It's very outdated & is in desperate need of an upgrade. The decor, in the rooms & lobby are all dated. My room had two double beds. Comfortable enough & the linens were decent. The furniture was all hacked up & the combined sink/bathroom were all very old. The room rates were only $179.92/nite which is about right for what you got. I will say that for the most part, the staff were very friendly. Also of note was the staff at the restaurant (Grillers) was exceptionally nice & friendly. I would not stay here again.

The worst service of my life. The daytime receptionist is rude and condescending. Rodeo weekend…read moremeans the staff can kick anyone out especially if you have small children. The hotel should be called Walking Seagull. They obviously don't like indigenous peoples. They should tell people there are no children allowed because there are people who work night shifts. Good luck if you decide to stay there.

Had a really great stay at this hotel! The pool area was a highlight, super fun, especially the…read moreslide that launches you right into the water at the end. The breakfast was delicious with lots of options, and the rooms were clean, cozy, and comfortable. While the cleanliness in a few spots could be improved and it'd be nice to have a lifeguard at the pool someday, those were minor things that didn't take away from the overall experience. Would definitely stay here again!

Recently stayed here to visit family. This hotel is excellent. The facilities are clean, new and…read morewell maintained . The rooms are spacious and modern. Amenities such as TV, showers, and beds are top notch. The front desk staff were likewise kind and efficient. Stay included a typical breakfast option for similar hotels. The breakfast bar is relatively standard with nothing surprising or noteworthy. The cost was reasonable, although it was higher than most in the area. Still, the facilities and quality is well worth it. I will return when my travel warrants it.

I need to start off by mentioning the friendly and welcoming staff at the front desk. Upon entering…read morethe hotel on June 28, we were greeted by two smiling faces who immediately acknowledged our 2 year old daughter and presented her with a tub full of toys and activities to choose from. This is a big win in my books, because when she is entertained, I can get the necessary unpacking done. So, thank you for that. The hotel room was clean, spacious and comfortable. We had everything we needed. My daughter and husband enjoyed the pool, and we liked that there was a Boston Pizza within walking distance for dinner. Breakfast in the morning was wonderful, the cook outdid herself. We will definitely consider Rocky Mountain House as a future road trip stop :)

Best place ot stay in this dreadful rig town, clean comfortable, and Horton's in the parking lot…read more They serve a mediocre breakfast.

Check-in was fast. Staff friendly. We had a large, clean room with 2 queen sized beds. We found…read moreit odd that there wasn't a coffee maker in the room. In addition, there were no USB ports, or places to plug devices in on the bedside tables. The shower was rarely warm in the morning, which was disappointing. We didn't try the breakfast. Overall, a decent place, but nothing special.

Nice hotel right across the street from the lake and waterslide (though waterslide to be replaced…read moreby a park in 2017). Rooms are spacious enough and clean and everything worked as it should. Fridge, microwave, coffee maker (Keurig) in room and hotel has pool, jacuzzi, exercise area. The included breakfast was fairly good with the standard selection + waffle machines. This hotel is a bit more expensive than the other nice ones in the area, but it has the best location, is very clean and well maintained (feels new) and just overall a nicer hotel (so it's worth it!).