I need to start off by mentioning the friendly and welcoming staff at the front desk. Upon entering…read morethe hotel on June 28, we were greeted by two smiling faces who immediately acknowledged our 2 year old daughter and presented her with a tub full of toys and activities to choose from. This is a big win in my books, because when she is entertained, I can get the necessary unpacking done. So, thank you for that. The hotel room was clean, spacious and comfortable. We had everything we needed. My daughter and husband enjoyed the pool, and we liked that there was a Boston Pizza within walking distance for dinner. Breakfast in the morning was wonderful, the cook outdid herself. We will definitely consider Rocky Mountain House as a future road trip stop :)

Best place ot stay in this dreadful rig town, clean comfortable, and Horton's in the parking lot…read more They serve a mediocre breakfast.

I am only reviewing the restaurant not the actual motel. I have to say that the restaurant was…read moreclean and service was good and helpful. We just ordered normal pub food and it was really tasty. I would eat here again. I had a very tasty penne pasta with a cream sauce. My kid had the chicken sandwich and my husband had the fish and chips. Everything was really great.

My family and I had a wonderful stay. The staff were super friendly, it was quite affordable, the…read morelocation was central and close to nearby sites, and we really enjoyed the breakfast. Highly recommend!

Fairly old and worn down hotel. Expensive but not meeting the higher standers one would expect for…read morethe price. The beds were not that comfortable and cheap over stuffed pillows. The worst part of our stay was the room blowing extremely cold air. I tried boosting the thermostat (no improvement), I tried temperature dials on both registers and I tried this for about 4 hours at all settings. We went swimming and came back during these changes and finally went out for dinner towards evening. I stopped at the reception to complain about the temperature control and asked for a service tech to check this situation out while we were gone. She said a tech was not were available but she could adjust the heat!!!! They have a temp control for each room at the front desk! She turned up the temp and said it should be better now. We came back from supper and the room was warmer and could now adjust the temps. So why are staff turning down temps in the rooms and not turning them up for guests when they arrive? No apology was given and they thought is was kind of funny!!! Needless to say, we will never stay here again. We cancelled our second night we had booked!

Great pool & water slide, kids loved it. Sad the hot tub was cold Saturday morning, but if that was…read morethe biggest let down of my visit that's not too bad. Rooms were nice and clean, staff very friendly which is nice, usually with high energy kids I'm greeted with ignorance and annoyed faces - staff was friendly and helpful. Included breakfast was great - nice options I haven't had at other hotels such as hashbrowns, eggs & sausages. A wish I have with every hotel is that there would be more waffle machines - always a huge line for waffles at any hotel I go to. Overall, very happy with our stay.

Great price, nice rooms, friendly staff. Full sized fridge, very clean. Hot breakfast provided (…read morehave not tried it yet though)

pretty good stay. comfy bed, good shower. full size fridge, and a microwave too! only complaints…read morewere the pillows - soooo overstuffed and huge I had to put mine on the ground and use my sweatshirt instead. and also the lightbulb in the lamp over the bed was so bright. a lamp on the table beside the bed would have been ideal.

Clean rooms, strong Wifi, friendly hosts and at a good price. Although they only had a few rooms,…read morethe Inn is expanding with a new wing and several new rooms coming. Very basic breakfast, but at least they had something to offer. Location is good but you will need a car to get to restaurants.

This place is brutal, deluxe breakfast is muffins, fruit, cereal. They owners are up at 5:30 with…read moretheir vacuum cleaners cleaning when there's only about 25 rooms

If you are going to Banff, this is a great halfway spot between Edmonton! The hotel is really nice…read moreand modern inside and the staff is helpful. The room and bathroom was spacious and clean. I definitely recommend!

I was there for a course that myself and 20+ other people paid around $4000 to take. The people in…read morecharge of booking the conference rooms decided a great neighbor for our expensive class would be a baby shower full of screaming children and loud music. Not great awareness or consideration for the hospitality industry. It was distracting and upsetting. I will be avoiding the holiday inn moving forward and I'd recommend others with important meetings that require focus and concentration to do the same

Check-in was fast. Staff friendly. We had a large, clean room with 2 queen sized beds. We found…read moreit odd that there wasn't a coffee maker in the room. In addition, there were no USB ports, or places to plug devices in on the bedside tables. The shower was rarely warm in the morning, which was disappointing. We didn't try the breakfast. Overall, a decent place, but nothing special.

Nice hotel right across the street from the lake and waterslide (though waterslide to be replaced…read moreby a park in 2017). Rooms are spacious enough and clean and everything worked as it should. Fridge, microwave, coffee maker (Keurig) in room and hotel has pool, jacuzzi, exercise area. The included breakfast was fairly good with the standard selection + waffle machines. This hotel is a bit more expensive than the other nice ones in the area, but it has the best location, is very clean and well maintained (feels new) and just overall a nicer hotel (so it's worth it!).

We really enjoyed our stay at the Pomeroy Inn during our trip around Southern Alberta. Front desk…read morestaff and restaurant staff were friendly, efficient and welcoming. Beds and rooms were comfortable and clean, and we had all of the amenities and "extras" that we needed. Thank you for a wonderful stay!

LOVE THIS HOTEL! The beds were awesome and really clean and super comfortable. The room was very…read moreclean and very new. It was quiet too, couldn't hear anyone upstairs or in another room while in mine. The waterslide and pool/hot tub area was really nice. The pool was warm. The slide was super fun and awesome. The hot tub was hot and the bubbles were nice. The free breakfast was awesome! They had waffles, toast, muffins, cereal, bacon, breakfast burritos, eggs, cookies, yogurt, fruit. For the waffles they had powdered sugar, syrup, sprinkles, strawberries, and whipped cream! Tea, coffee, juices, no water though. The free wifi was great and easy to use. The staff are super nice, friendly, and helpful. I would totally stay here again, it's probably my favorite hotel overall I've been to on my cross country road trip.

Great Best Western Inn. I went in with my family and we are…read morefrom out of the country. We were greeted by a sweet woman. She might have been the manager. They are right next to Boston Pizza and have a pool, jacuzzi, and a fitness area. Very lovely place, I was pleased and so was my family. Do I recommend this place? Definitely. Check it out.

After a brutal motorcycle ride across the Rockies in terrible weather, I stopped over at this hotel…read morebecause I was too tired to travel any further. At 10 p.m., I discovered bedbugs crawling inside my pillow. I called the manager, who found even more bedbugs but insisted the hotel had "never" had this problem before and I must have brought them with me. She did switch my room, but when I called Alberta Health Services, they told me it was impossible for me to have brought them with me and that having them moving around visibly in the bedding indicates a severe infestation. The next morning, another guest told me his room was "crawling" with bedbugs, but the manager told me she checked his room and there was nothing there. Obviously, the hotel has a huge problem that they are trying to hide. The impact on me has been horrendous. I have just put all my motorcycle gear and my hard bags in the trash, at a total cost of around $3500 (for my Shoei Qwest helmet, my Rev It Horizon 2 jacket and pants, my Kawasaki hard bags and liners, my Klim Solstice 3 base layer, my Klim Sundance mid layer, my Dainese rain gear, my Alpinestars Stella Gran Torino boots, my Held gloves, etc. etc. By the time I buy a new phone and Kobo (which have to be "isolated" for 6 months to eliminate the bedbugs--obviously not a practical solution), I'll be out close to $5000. Needless to say, I can't afford to replace all this gear (which I've slowly accumulated over the course of several years). I'm a serious rider, and my heart is totally broken. Do NOT stay here, people! The place is totally infested, and the hotel is NOT dealing with the problem.