the food was great , had the breakfast tacos highly recommend, service was excellent. the server's name was Cookie she went out of her way to make sure I had a great experience. also had pancakes just like my mom made. The restaurant was clean . I give them 5 stars on total experience !!!! read more

This was the nastiest, flavorless, IHOP order I've ever had. The eggs taste funny, the steak is old and overcooked, the pancakes were tasteless. They also refused to give my driver A1 sauce although I ordered a steak... I wasted $33 paying for it to be delivered and couldn't finish because it tastes that bad. read more

IHOP - T-Bone Steak & Eggs - Breakfast & Brunch Near Me - Maryville, Tennessee

I was here by myself and heard one waitress say to the other waitress . " you have a big spender" and it was the waitress taking care of me. The waitress serving me was fine it was her "friend" that said this. read more

Visited here for dinner and it was your standard IHOP. The staff were pleasant and attentive, the restaurant was clean, and food was delicious. read more

Food was great good music good customer service I'd say IHOPs better than like waffle House. It's a lot better. I would eat here every day.

ordered 2 omelets for pickup with changes to both. got them home and both were incorrect. the changes were on the order but apparently were read incorrectly? read more

Well, I had been going to IHOP since I was a child and watched it go from the number 1 Breakfast place down to a ghost town in some areas. But newsflash! There is a completely new menu with multiple choices of eggs benedict, crêpes, and all the delicious omelettes and fare that was previously on the menu. We had a strawberry shake that was made with fresh fruit and the best shake anywhere in Maryville for sure. We also tried these amazing and delicious crêpes, stuffed with cream cheese, with cinnamon and fruit on top, and eggs, Benedict that would totally surprise you with what was on them. So good! We had a mushroom Swiss omelette with a side of mixed fruit, and all was top quality, very fresh, great assortment of fruit and all delicious. To top it off, our server Cookie was top shelf. She anticipated our needs, brought extra plates, thinking we might want to share, brought extra whipped cream, or anything that we asked for, all very professional, and with a great smile Thank you Cookie. The place has been remodeled, and the booths were new, everything was very clean, and we were surprised and delighted. If you have not been there for a while, check it out, You may also be surprised. read more

My husband and I went today. The service was good but I ordered the fruit crêpe. I normally love the dish, but it was VERY dry. I ask for whipped cream and they gave me some, but was still too dry. My husband had a breakfast and it was very good. read more

Awesome service, new menu and really good food! Happy to see the hours have been extended too!

First, five stars for the understaffed restaurant working their butts off ... ZERO stars for the Creme Brûlée pankcakes my 11 year year old ingested that sent her on an LSD like trip that ended with the sugar crashes of all sugar crashes. So yea .. here we are four hours later holding & hugging an extremely confused 11 year old that is crying like a 2 year old ... FUCKING THANKS IHOP for not listing that menu offering as a dessert ‍ read more

I understand businesses are working with limited staff, but does that mean that we as customers should get extremely poor service??? I think not!! We as paying customers deserve to get good food and service as that is what we are paying for. My husband and I ordered the same meal but slight differences, I ordered my 2 eggs scrambled well, hash browns extra crispy, turkey bacon and rye roast with extra butter and my husband ordered 2 eggs scrambled well, bacon, hash browns extra crispy and white toast. Neither hash browns were even the slightest bit crispy, our toast wasn't toast at all just bread with a small dot of butter in the center of it, and my turkey bacon was not cooked it was like they slapped it in the pan for a second and then put it on my plate. read more

Saturday late am breakfast...waited a few minutes to get seated, but the wait was shorter than anticipated...Served by Cole; she was awesome, anticipated our every request and she ran a great service. Military table set for our fallen Marines and 10% Military for those that have served! Go see Cole and enjoy a great meal! read more

Incredible service! The server somehow understood through our incoherent ordering that we wanted one milkshake, three waters, three chicken and pancakes, and one hash brown. He also knew to split the checks into 2 and 1 without us even telling him. Cannot recommend this location enough. read more

Good service. Nice waitress. Got out good a little bit later on the clock than I wanted , but that is life. I hop hasn't changed. And that's ok with me read more

I like to visit this leave every now and then Stu night when I'm craving pancakes. The service is amazing, very fast and the place is clean. All staff members are so friendly and the food is ok. Nothing magical. The serving sizes are so big! I can take some pancakes home. read more

We arrived about 1 am. We were seated right away, but about 15 minutes later the waitress took our drink order. Another ten minutes to get our water. Another 20 to receive our food. Then she dropped the check and was assisting other customers, never checking on us. (The food was good, though.) After waiting for her for 20 minutes to return to our table, I went to the register at the front and stood with three other customers. Two of them just placed their money on the counter and walked out. She was very flustered and rang up their cash tickets before even looking up to see me standing there. Not good service at all. The person who seated us initially disappeared and we never saw him again. The waitress was the only person working aside from kitchen staff. She was not bussing the tables, so everyone was sitting beside/behind dirty tables. Not a good idea to have only one person serving late at night, IHOP. read more

I like IHOP and this one let me down. They were clearly over staffed for the amount of diners in the place at 0900. We were seated in the back near one of the POS. There were four or five waitresses congregated there throughout our entire meal. This made the visit unbearable. These women were cackling about days off, tips, wages, picnic tables... Shut up! Do your job! Our food was delicious so huge thanks to the cooks. They are the only ones giving an effort to this place. When the check was dropped at the end of the meal, the waitress disappeared. Ten minutes later she came back and took the bill and my card. Ten minutes later she returned with the receipt and my card. WTH? I was in a hurry to get out of there. With the amount of staff I don't know what the hesitation was. I will not be returning to this location. Next time you will find me at the Cracker Barrel. read more

I usually eat at the ihop in Kingston Pike in Knoxville but found myself in Maryville really wanting an omelette and pancakes. I was not disappointed. Immediately seated and order taken. I made a quick trip to the ladies room and had only been seated at the table a couple of minutes when my order was placed before me. The kind waitress even had brought a freshly warmed container of syrup. I hadn't even asked for it. Food is great, place is clean and everyone seems nice and in a pleasant mood. Other reviews are older and maybe at a different time of day, but I know at 6:30 am, this is the right place to go. read more

Not a good experience at all. I had the chicken and waffles, the waffles were good hard to mess up waffles. But the chicken fingers tasted like microwave chicken. The syrup bottle handle was broken at the button to push open and syrup would needy come out except on my hands. Also wasn't fun to listen to the staff argue over tables. My wife did like her omelette. And to top it all off when I went to pay the bill (every IHOP I've been to before had me pay at the register) I walked to the register to pay there were 2 ladies standing there after about a minute one asked are you paying a bill? I said yes then she said you pay that at your table. So I had to walk all the way back to my table and wait another 5 to 10 minutes for the waitress to come take my money. My apologies to the staff for coming in that day and inconveniencing them. read more

Stopped by attempting to have "brunch" with the family today. My wife and I thought it was funny when one lady in ihop garb walked out of some bushes in the parking lot surrounded by smoke. I guess that's where the staff takes smoke breaks? Yum. We go inside, nobody's waiting, about half the tables were empty, but were told they weren't seating anybody right now and it would be about a 30-45 minute wait. Noped on out of there, probably for the best, I didn't want my breakfast seasoned with the workers' cigarette smoke from back behind the bushes. read more

My son took me to this IHOP for Father's day. This was by my choice. Normally the food if good, the staff is friendly and the place is clean. That is not the case this time. The only reason I am giving one star is because the service from our waitress Tiffany was excellent. I ordered the 2x2x2 with white toast for my eggs. The eggs were supposed to be over medium and came out the first time with both yoke's broken, under cooked and was just a mess. Tiffany said she didn't think that I would take it like that but wanted to try it anyway??? The second set of eggs were more like over easy, very runny but at least the yokes weren't broken. The toast was so burnt that when I broke it, it looked like little clouds of dust in the air. The sausage and pancakes were o.k. Tiffany the waitress did not charge me for the toast or eggs and seemed real apologetic and also said that all the cooks were new and in training. She said she went and talked to the cooks because there was no management working this day so that was all she could do. Did I mention that the floors were disgustingly dirty? Well they were. I guess the clean up crew was off also. Normally I like this IHOP, but for now I suggest staying away from this particular IHOP until they get there **** together. I wish I had taken some pictures. Beware IHOP lovers! and I hope your father's day meal was better then mine. read more

IHOP - Breakfast & Brunch Near Me - Maryville, Tennessee

I will not be going back. The food isn't great, certainly not worth the money. I could easily make better at home. And they are constantly out of certain items (like bananas, iced coffee, syrup). Every time I've been there for the past few months they have been out of these items. They tell you that someone forgot to order them for the shipments, but to forget to order stuff for months? That seems a little odd, doesn't it? And the servers are almost always horrible. Sometimes they are even plain rude. It doesn't matter how busy they are, expect to wait a long time for anything. read more

Clean, friendly service. The order came out correct, quickly and hot. Quick refill on tea without even asking.

This place made my fiancé very sick today on Christmas. I had to work all day (I'm a crisis worker) and he was home alone so I sent him $20 on Apple Pay and said go get yourself a meal some place that's open, ya know...so he gets hash browns, crepes and toast. He goes and has to wait 10 minutes past when they say it's ready. He then realizes they didn't give him the sauce that goes with the crepes, but already waited that long so he just left. Checked the food in the car and found it "cold and soggy" so clearly it was sitting back there ready while he waited. He is now lying next to me on his side curled up in pain. I said, "could it have been the IHOP?" "Definitely", he said. He didn't want me to complain, but I feel terrible (not only did I give him the money but he asked if he should do Waffle House or IHOP and I said IHOP's food is better, so I feel double guilty), and this has ruined our Christmas night together. I'll be calling the restaurant tomorrow and requesting a full refund. read more

We got right in quickly and sat down. Ordered and had our food on the table quickly. Everything looked and tasted really good. My issue, it's a family restuarant, I should not have to listen to the ladies in the kitchen cursing back and forth. That made the experience undesirable. Three star for food and service, one for atmosphere. read more

Do yourself a favor and go somewhere else. The worst staff I have ever encountered! They treat you like you are an inconvenience. Arguing over who's turn it is to take and seat you. Very weird. DON'T DO It! read more

My daughter and I went there yesterday the place was filthy... Had to have them clean the table they sat us at... the food was good and waitress was nice.. read more

I'm not sure why, but once a year or so we go back this location. They seriously need to do something with the cooks. Took over 40 minutes for our food to arrive after we placed our orders, and they didn't make up our daughter's order. Her order came out about 10 minutes later. They comped her meal, but still...... The waitress was great. read more

So....my service and food was fine....however found a baggie of meth in the parking lot when me and my 2 year old were leaving. Notified management and she looked confused. I saw one of the yoing waitresses come out and grab it off the ground as we were leaving. Hope they reported this to the police as they said theu were. read more

This is one of the worst IHOP's I've ever been to. The syrup containers seemed to be super glued to the trays, and there was an earwax substance dotted on the napkins, silverware, and straws. The food came out cold, there was lipstick on the mugs, and not only was the salad out last, but it was missing two ingredients. DONT GO read more

Poor service, dirty tables, cold food, food not prepared as ordered, inattentive wait staff, you name it, they do it wrong! Go to Cracker Barrel, it's just down the road! read more

They seriously need a new pancake cook. How do you burn every pancake? Ordered 2 got one, then had to ask for the second one as they apparently can only cook one at a time. Every time I come to this location it is something. Can only give a restaurant so many chances before you just move on. Sorry IHop cannot waste my money any longer with you. read more

Worst IHOP ever! Took a few moments before someone noticed our party of 3 to be seated. Then waited over 10 minutes before we walked out. Few patrons there at 1:25 pm but lots of staff. All seemed to be preoccupied with refilling and replacing syrup bottles. Servers would walk by our booth with their syrup bottles completely oblivious to our presence. We've had this problem before. Shame on us for giving them more chances to redeem themselves. Obviously poorly managed. Could take some lessons from the other Knoxville area IHOP who are always on their A-game. read more

Worst restaurant in Blount County, and that's saying a lot ! Today was second time in a few moths that we received the cold shoulder when we arrived, then when seated couldn't get waited on. I complained to seater who stared blankly at me as if I were not there. Waitress came and took drink order, then delivered drinks and said this wasn't her table. After 10 more minutes waiting, I asked for a manager. Again got confused look and stammering, so I assume that's the problem....no managment avaliable= lousy resturant !!! read more

Though there is a lack of breakfast places in Maryville, my roommate and I have picked IHOP to be our weekend ritual. The food is never disappointing, they offer military discounts, and the restaurant is much bigger and cleaner then the one in Knoxville. My suggestion would be to switch to coke products instead of Pepsi and make the juice refillable. And only eat breakfast items here,the rest of the menu is taking a risk. read more

First time I have ever walked out of a restaurant. My husband and I walked in and right away we noticed there were 6 visible tables that were filthy dirty. Only 2 servers seemed to be on duty, and the MOD no where in sight. We stood there for 10 minutes without any acknowledgement! No one said they'd be with in just a second, no one even made eye contact. The final straw was when the male server walked in our direction, then turned to collect his tip off the table in front of us. Still, did not say a word, or even clear off the table. I am an experienced waitress myself and was absolutely appalled. I can't say there was "bad" customer service, because there was NO costumer service. read more

This is the we worst restaurant I have ever been too in my life. The dinning room is always a mess , the servers are always , always complaining. They don't even try to be quiet as they are talking about their personal lives. I don't want my children to hear about how you are on parole. I've even heard the cooks in the back bitching about wanting to go smoke. Someone needs to clean this place up. read more

It's very aggravating when a server brings the food to the table for everyone except one. Everyone was over halfway done and still no server. Talked to the manager and finally got the last order. Summer, the server, apologized but rudely. No matter whether it was the server or the kitchen's fault, there was no manager's apology nor adjustment. Service is a major part of dining out. 0 stars for service - 3 stars for food. read more

Went into the store and they Did not come up to seat. The person seeeping even told them that someone was there to be seated and they looked at us and walked in the back. read more

If I could give zero stars, I would. I've been here many times before but it's always been late at night and never had any problems. Now, I understand that there are mornings where you guys are completely slammed, but after my friends and I finally got sat, we had to wait at least 10 minutes before our server came to get our drink order. After waiting ANOTHER 10 minutes for our drinks, she took our order and disappeared. Other tables around us had been sat, got drinks, and ordered by the time our server came to check on us for the first time in about 15 minutes. It took 30 minutes for us to get food, and we were never checked on. I had to get up and ask another worker for something because once again, our server was nowhere to be found. Theresa, I think that's her name. I wouldn't recommend going on a Saturday morning, or in the morning at all. read more