Had a great experience with Ms. Marta food arrived fast. She was attentive to me as well. Will return. read more

IHOP - Chicken Fajita Omelette - Breakfast & Brunch Near Me - Lilburn, Georgia

I won't be back. You would think a manager would come out and apologize for hair on our food but that didn't happen and we still had to pay for it. Hair nets should be a requirement. read more

IHOP - Hair in eggs! - Breakfast & Brunch Near Me - Lilburn, Georgia

What ever you do don't use the app to order from this location. The worst experience I ever had when it comes to customer service. I should not have to wait 45 minutes to get my food. I wish I was paying by cash. At least I could have just left. Nevertheless I won't be back. read more

All fast and good food. The omelettes are top notch. The service is quick and friendly. It checks several boxes!

A Very Nice Gently Older Lady Helped Us Out When We Had No Money And Git Us 2 Free Pancake We Lover Her

The pandemic has been hard for some business to maintain a high level of quality for both customer service and food quality. This particular iHop seems to be experiencing this to a small degree. While I appreciated the efforts of the employees on staff this particular evening, there was something left to be desired. I'll just say, it is imperative for the public to continue to support our local businesses to show them we value their hard work and dedication to excellence. read more

IHOP - Dining area - Breakfast & Brunch Near Me - Lilburn, Georgia

Service- speedy & friendly Prices- not bad but can add up quickly w/lots of customization Quality- food is hot and tastes decent but definitely on the level of diner food. After you eat, you'll most likely want to be in a food coma for a few hours. This particular ihop is clean and well staffed and gets pretty busy on weekend mornings. read more

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The place was empty when we arrived at 6:30pm on a Saturday night. We were one of two tables, and our meal still had several errors in it. My husband ordered steak medium rare with creamy Mac and cheese and crispy breakfast potatoes. He got a well done steak with mashed potatoes and straight up boxed mac and cheese, that's just sad. I ordered country fried steak and over-easy eggs. I got scrambled eggs and they were runny. I think it's a lazy kitchen. Also the bathrooms were a MESS. I saw the manager just chilling in a booth the whole time we were there. Like....what a joke! Get up and hold your kitchen to better standards, or pick up a broom and clean up your bathrooms. Do SOMETHING! I can see why it was empty, just a poor experience. We will not return. read more

IHOP - Steak - Breakfast & Brunch Near Me - Lilburn, Georgia

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Been a customer here for many years. As noted in other reviews times are tough for lots of places. That said: kitchen took two tries to cook a T-bone steak beyond "barely raw" when I ordered steak and eggs... failed both attempts. The second try is attached as a photo. Folks up front are pretty nice but the kitchen isn't doing them any favors. read more

IHOP - T-bone tartare. Eeew. - Breakfast & Brunch Near Me - Lilburn, Georgia

It's an IHOP. I guess the last time I even went to one was a really long time ago. I would say a couple of years ago or more. So this review will be quick. I came here with some friends after a hike at Stone Mountain. I ordered the Colorado Omelette, and it was okay. There's just nothing too crazy or amazing about it and it was decent. The service at this IHOP was alright as well. There was a lot of people and it was busy. The food menu has gotten larger since the last time I went to an IHOP, so there's that. I kind of think if you're in Atlanta, Waffle House is probably the place I would rather go to. Anyways, the goal for me was to get an omelette that had the most meat on it, and the Colorado was the winner for me. It was alright and kind of fills the hunger. So, take my review as it is.. it wasn't special and just okay. Just like this IHOP. read more

IHOP - Colorado Omelette - Breakfast & Brunch Near Me - Lilburn, Georgia

Needed a quick bite to eat before heading to Easter Service, upon entering you are required to wet a mask. Once we got in we were seated right away. Our server Kelli A. greeted us and proceeded with our drink order. I got a coffee as well as a white milk which they offer small and or large. After viewing the menu I realize they have a lot of options. I opted for a breakfast sampler which consisted of 2 eggs, 2 bacon, 2 sausage, 2 pieces of ham, 2 pancakes and hash browns. Our server was very friendly and attentive, the southern hospitality is top notch! My food choice was very good and the pancakes were amazing, I didn't expect them to taste as good as they did lol (looks can be deceiving). Thanks to Kelli A. I enjoyed my experience at the IHOP and would definitely recommend this place! read more

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This place literally sucks i stood at the host stand for more than 20 mins while the employees just stood there this is the second time i come here and the same thing has occurred they need better service read more

This is good to go when you are in the mood for pancakes. Right now they have the all you can eat pancakes with any egg order. Whenever I go here I always order the eggs so it is a win win. Customer service-they could use work. The waitress don't appear to be that friendly. Just there to do their job and that's pretty much it. They do come and check on you from time to time but not frequently. I think if the restaurant is empty they would spend more time visiting your table. This is not the case. I will be back for the food, not for the service. read more

IHOP - All u can eat pancakes with omelette - Breakfast & Brunch Near Me - Lilburn, Georgia

The food / new menu is excellent , the service is great as well. My reason for the missing star(s) is the cleanliness of the restaurant. They need to do a better job sweeping and wiping down the tables. As well as cleaning the dishes my utensils were still dirty. read more

Service is always quick and efficient. My server always welcomes me with a smile and makes my experience enjoyable.

Food was cold when it arrived. I thought I was sitting at the zoo. The restaurant was very unclean. Tables and chairs were dirty. Let's not talk about the hot water canisters at the table - just dirty. The waitress cleaned off a messy table and didn't wash her hands and then handled my food. Just disgusting all away around! read more

I give this ihop a zero. I came with my daughter and as we were half way through eating, we got up to use the restroom. As soon as we came back to our table the table was cleared. Good was gone. So upsetting read more

Terrible service and she did not pay attention what I wanted Lennora is a terrible server and the food is not that great either. I ordered a omelet and sauce in the little cup still had the plastic on it when they warmed it up read more

Came here on a Friday night to place an order to take home. It was empty but clean. The person that took our order was kind and patient. The food didn't take long to be ready. Once it was , the server asked if we wanted to check it before leaving , we didn't. When we got home everything was there and it was delicious. read more

I will see that the server was extremely kind and was doing all they could to provide a good experience. I could tell that they were understaffed so the service was slow but also the food came out cold and the blueberries on my pancake were completely frozen. /: read more

Ok finally had a burger here. I guess the iHob marketing scheme worked. The Jalapeno Kick burger was very good, paired with excellent fries. Our server was a little slow and kinda forgot the ice in the iced tea, so they lost a star for that. read more

Our server(Kim w a K??) was bad but the seating staff and mgr were very nice and professional. The server greeted us and then disappeared we had to ask for more drinks, a runner brought our food and she never checked in with us, we had to track her down to get our check and then waited 5 min still no chk got the Mgr attention and asked her to get our chk..finally got her to bring our chk. What she was doing was asking seating crew to give her more tables to fill her area. As she got more tables she started ignoring her customers. If you cannot handle 3 tables why you asking for more? We are in service industry and always tip but today she got 1/2...which hopefully she realized she needs to do better but she probably just got mad at the tip amount. read more

This is a True story about incompetence and the worst service ever. I placed an online order for IHOP Stone Mountain Hwy LILBURN 4205 Stone Mountain Hwy LILBURN, GA 30047 (770) 736-0554 at about 615am for pickup at 645am. Order #: 96927236 When my wife got there they claimed I did not enter the order. My wife called me and I gave them the order number, then they claimed it was an invalid number. As I look at the email from Ihop and told them I have the order confirmed, they then said I must have selected another store. I then read the store address out and phone number, the manager then claimed I must have done something wrong. In total shock I asked for someone that was competent. They refused to identify the General Manager or provide any contact information for the GM. (Thats against company policy). After 10 more minutes she then disappeared into a room and came back with the order, claiming it must have been a computer glitch. First IHOP should never blame the customer. Its always the companies fault. Secondly, when provided the order number, USE iT TO PULL UP THE ORDER. Dont blame the customer. The manager on duty is not capable of working with customer. Please retrain her. read more

Where do I begin, I have lived in this area for 14 years, and this location is always hit or miss. I went there to have some breakfast, the server never approach the table, we were served by the hostess. Then she walks up behind me and tries to slip the receipt on the table, she never said hello, she never introduced herself, she never asked if I need anything, nothing. I completed my meal then took the receipt up front to pay the bill. I was then told that my server had to take care of it. I told the woman that I have no idea who the server is because she never introduced herself. Then she appears out of the back again, takes the receipt out of my hand, and tells me that she would take care of it. I couldn't believe the woman. Not once did she even say anything to me the entire time that I sat there. Unbelievable. read more

Wonderful and attentive service! The waiter also had the staff sing happy birthday to my mother who turned 67 on our visit. It truly made her day and we cannot wait to return! read more

I give this IHOP a 0 stars! They had false advertisement on a new juice, they didn't have any steak, and my Country Omelette was filled with hash browns! Since when does a ham and cheese omelette ever been filled with nothing but hash browns!! read more

IHOP - Breakfast & Brunch Near Me - Lilburn, Georgia

Wow! Blown away by the customer service that we received from Kelli A. Kelli is the true definition of customer service meeting efficiency. Kelli was such a delight with her personable way while taking care of us. Big shout out to Kelli, thank you for making our day today! read more

IHOP's are always hit and miss with me but this IHOP was GREAT. The food was right on. Every bit of it. Double blueberry pancakes, hashbrowns, sausage and over hard eggs. The server was so nice and got everything just right and made sure to check up on us. Even as we were leaving the manager checked to see if everything was great. Super friendly. A+ read more

I certainly don't consider IHOP much of a great place to get a meal after working a 14 hour day, but I need to take a minute to say this location is excellent. Maria was the only hostess, server and also bussing tables. She always had a smile and never lost track of any of her guests. I ordered the chicken fried steak, scrambled eggs, hashbrowns and pancakes. When my food came out, I was very impressed. I'm particularly picky about my scrambled eggs, as I consider myself to be the best scrambled egg maker there ever was. These were spot on. Not over cooked, not under. Zero burning of any edges. They were consumed first. The hashbrowns were perfect. The steak was cooked as well as a frozen plank could be. The pancakes were the best I've ever had from IHOP. Maria even brought out hot maple syrup without me even asking. I finished my meal...all of it, and lingered a bit finishing my coffee. When Maria again asked if there was anything more she could do, I asked to visit with her manager. Mike came over and sat with me a while, and I explained all of my experience to him. I know how important it is to receive great feedback in the restaurant business. I hope Maria and the cooks in the kitchen get their due credit. I really appreciated getting this experience after a rather rough day. Thank you. Next visit. After a bad experience at a restaurant, I'm known for never returning to the same location or even chain again. Following my last post and review of this IHOP, I returned for breakfast this morning. They were of course much busier for a Sunday breakfast crowd than when I was here for dinner. The parking lot was full, yet I had zero wait. I recognized the reason as I sat down and observed. The hostess, she said her name is Shänna, not sure how to spell it, she never stopped moving. She greeted everyone with a good morning smile, and got them seated as soon as a clean table was available. There was always a clean table available, because she along with every other staff member on the floor bussed all the tables. I was very impressed by the level of teamwork with this group. I was sat in Valda's section, and she was very pleasant and very quick. I ordered the Split Decision breakfast. As before, the hot maple syrup was brought out without requesting it. As I sat sipping my coffee, I watched how the other servers around me interacted with their guests. Jasmine to my left was notably impressive as well. Maria, my server from the other night was there, and as usual moving quick with a smile and took the time to come by to say hello. My food came out in a timeframe expected with the amount of people ordering. Again, the cheesy eggs were spot on. The French toast was great. I'm not Bacon's biggest fan, but I'll eat it. If I must say one thing on the downside, the pancakes were over done a bit, but definitely not bad. I am again impressed with the kitchen staff here. I will acknowledge that this must be the product of a great leadership team at the top. When a team has great leaders, everyone wins, especially the guests. I will still be in the area working the next few days, so they may see me here again. Good thing I like breakfast. read more

Tried ordering online and it kept saying call the order in. I called the order in and explained that it wouldn't work although my gf sitting next to me ordered her food and it worked. We both had a coupon code for 20% off. When I called she said we could add the promo code at checkout. Got there and spoke two ppl I assumed to be managers. One said something totally different than the other. But basically the coupon code was refused. I was told they don't use coupons at that location. Now when I say I have used them a thousand times at that exact place along with the person I went with because we both live down the street! She could have at least put 20 % off with a mangers code because it wouldn't work online. Not helpful not friendly and my order wasnt right!!!!!! Missing items. Called back said I could come get it like no I am good. Spent 40 dollars on cold none seasoned food. The turkey sandwich had the turkey in the box not even in the bread!!!!! Not to mention the bathrooms are not sanitary and never are! Yea won't be back ever again. read more

We are always seated quickly and served quickly even if they are busy. On two separate occasions I've had a waitress and waiter take our entire order for memory and get it right. The food is as expected for a breakfast place; my kids enjoy the pancake option and fruit choices...and I love the BLT. read more

We've been coming here for years. And seems like something always goes wrong. Today we waited over 45 minutes and were never served. So a whole lot went wrong this time and we finally had to leave as breakfast time turn to brunch turned to lunch. This will be the end of the streak. Not going back. read more

Great food and service was expected good. Will be back no waiting though very crowded read more

IHOP - Nice clean place - Breakfast & Brunch Near Me - Lilburn, Georgia

Way over priced for the food you get the service is great but you get a lot better deals at Waffle House or Chick-fil-A dwarf house on pleasant hill read more

Ms. Lela was a very good server! She was not my server but was servicing those around me. She was very polite to her customers. Came a time where she was the only one out on the floor mopping and making sure everything was clean while every other employee was in the back associating. Great job Lela T! read more

I cannot say that I would recommend IHOP. I had eggs, hash browns, sausage and strawberry crepes and nothing was good. Everything was flavorless. read more

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I wasn't overly impressed with this IHop. It has a great location and size. The service was OK he didn't ask us if we wanted anything else he just brought us our check when it looked like we were almost done eating. The hash browns to were not the normal quality of IHop and my bacon was overlooked Over all it's a good place for brunch and I love pancakes so I'll definitely go back. read more

I love this place because its close to my home and its always time spent for my Husband and I to spend time together after he gets off work in the mornings. The service is always great and friendly. read more

We stopped in this morning before heading back to Tennessee. For a busy restaurant this morning, they seated us (group of 5) really fast and the good also came out pretty quick; At least in parts. I didn't get sausages till later, someone else didn't get their bacon till a little later and other one didn't get their pancakes till later. We had to order syrup 3 times before it finally came out. The I do think the guy was doing a really good job but he had too many tables and with us seeing how hard he was trying, we left him a really nice tip. Lucky I read an order earlier in the week about not blaming the server for the food not being ready. The food was a little over cook but still tasted pretty good. read more

Slow service! Don't dare order online or phone because your or will not be ready when you get there. Waited 20 minutes after my order was to be ready. What did they offer for the inconvenience? NOTHING! Poor customer service. The food Meh! Never coming back to this one. Stick to pancakes IHOB (IHOP) read more