Truly a transcendent experience. My graduation that night was great and even better when Paulina served us with exceptional service. I'm a huge critic when it comes to service and she nailed it from the introduction and presentation, to the hospitality and organization. Credits to the manager Edger for being attentive and problem solving. read more

The wait was crazy (Labor Day). The front lobby waiting area has no air conditioning at all, so it's uncomfortable. After about 20 minutes, we were seated at our table (after looking at the dining area... not sure why we had to wait since it was not even fully packed at all). Our server was a sweet young lady. She did her best checking up on her tables. I will say I was not impressed with some of the plates. I was expecting the biscuits and gravy to be a little more than sad looking, but everyone else's food was spot on. read more

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We always enjoy our visit to IHop because of the delicious food. But what makes the experience more enjoyable is the super, fantastic service from Chiquis. Chiquis is extremely customer service oriented. He is attentive, personable, and genuinely cares for his cliental. He exceeds the 5 star rating!!! read more

The protein pancakes are really big, fluffy, and good! You can order 1/2 an order which is nice. read more

IHOP - Protein Pancakes - Breakfast & Brunch Near Me - Brownsville, Texas

My wife and I visited this restaurant today and our server Ms. Sam provided impeccable service she was very attentive and friendly prompt our food was presented beautifully and was delicious the restaurant was clean the atmosphere was nice the hostess Ms Francis was also very friendly and all smiles we really enjoyed our breakfast. read more

The manager of this store is incredibly rude. I had a generally awful experience here. I came as a part of 3. I ordered the steak with eggs and pancakes. The steak tasted off, they gave us a bus boy as a waiter even though they were not busy. The employees even made fun of how slow he was with his tables. My company did not enjoy their meals either because their plates came out were cold/lukewarm. The absolute WORST PART is that I called to speak to someone about their service and was told someone higher up would get back to me. No one ever called back. I called again, but it was mistakenly the wrong iHop and they accused me of trying to manipulate them. They doubled down, gave me perpetually, calling me a liar, also egging me on to call Corporate. I will never go to iHop again after dealing with this kind of team. Trash customer service. I have all the proof and was still accused of lying, as if my receipt would lie. I do not recommend eating here and God forbid you have a bad experience because they will not take accountability while insulting you. read more

America's House of Pancakes! Known as excellent choice for after hour dining. They serve breakfast, lunch, and dinner 24 hours a day. Delicious pancakes! Especially known for all their variations of sweet toppings and ingredients for their pancakes, waffles, and crepes! read more

IHOP - Breakfast & Brunch Near Me - Brownsville, Texas

Whenever my wife and I are in Brownsville, we go to the IHOP (2430 Pablo Kisel Blvd) which is open 24/7. Comparing are most recent visit with visits to other IHOP locations, we felt that the food and service was on par. read more

IHOP - IHOP/ 2430 Pablo Kisel Blvd Brownsville, TX 78526 - Breakfast & Brunch Near Me - Brownsville, Texas

First off, it's IHOP. That being said, it's one of the better ones I've visited. Friendly staff and the food was good.

Evening family meal yet we all ordered breakfast. Halah our server was very pleasant and made our family amazing. Very attentive to our requests and didn't let the multiple requests from our party shake her up. She somehow managed to remain courteous and professional while attending to our needs. The food was served in a timely manner and cooked to everyone's requests. No orders were messed up. Always a plus. Coffee tasted fresh and topped off. Everyone's food tasted great. The temperature inside the restaurant was at a comfortable temperature making me forget the hot humid night. I recommend this location and don't forget to ask for Halah. Pronounced "holla" like holla at your boy! read more

alberto g. was an amazing server and was constantly asking us if we needed anything and had amazing serving skills !

Horrible service!! Management is horrible as well. The men are so inappropriate with the female servers! Corporate should look into this restaurant read more

It was super crowded during the lunch hour on Saturday. Good food and service overall. read more

IHOP - Breakfast & Brunch Near Me - Brownsville, Texas

One of the workers called me an old lady, I didnt like that. I am 47 years old. There was a roach antenna in my food. This was a bad experience, please save yourself some money before you get disrespected. Like i did. read more

Highly unsanitary!!! went to this IHOP around 12:30 for some coffee and crepes. The food was good, but the coffee cup had a lipstick stain left on it when we got it. It was highly unsanitary and especially during these times this is unacceptable! read more

Worst service ever. Starting from the server and ending with management. Not only did it take the server 15 minutes to bring out our drinks but he also brought out our meals at different times. I was done eating by the time they brought out my sisters meal. We also had to get up for our own silverware and never brought us an extra plate. The list can go on with the lack of service. When asked to talk to management he made the excuse about COVID and no one wanting to work. read more

I have been to this IHOP many times, and the food is always great, but today I was disappointed with the environment of the restaurant. I was there about 7:45am, and it looked like a shift change was in progress. There were tons of employees standing around talking, cussing up a storm... it was like f-bombs galore, right there in front of the tables, and the manager was there! I was frankly shocked. I like a good f-bomb, but there's a time and place, you know? read more

I'm giving 2 stars because of service was good and attentive!... The roach crawling on floor just kill my pancake vibe!!!..... read more

IHOP - Besides the friendly roach ... Place looks dirty spoons and napkins on floor... Service was excellent !!... - Breakfast & Brunch Near Me - Brownsville, Texas

I give five stars only for Jose Luis! He made the experience here wonderful for me today. He was genuinely happy, friendly, and had wonderful customer service. You all have a diamond in your staff! I hope he goes big places in life! read more

Best pancakes ever breakfast was on point love coming with my family on Sundays very good customer service.. read more

IHOP - Breakfast & Brunch Near Me - Brownsville, Texas

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When we walked in, there were two employees taking a break in the main foyer, feet up on the seats. Apparently one of them was the main host because it took them a good 3 minutes before someone noticed us and seated us in a booth. They had run out of kids' menus so they gave my kids napkins and crayons. Ever try to color on a napkin with a crayon? The place was full of flies, and they had run out of apple juice. Afraid to order anything else, we walked out of there. The two employees were still on their break; one of them looked up from their phone long enough to cheerily say goodbye. It was the highlight of our experience. read more

Food was descent but service was very slow. It took over 5 minutes before we were helped out. We only stayed because my son really wanted pancakes from there. If not I would've left right away because even if they are busy they could've said they were going to be with us soon. Just to say I won't be going back. read more

Service was slow it was me and my wife and 4 kids (6 total) I got charged 15% gratuity automatically on my bill but that's not the worst when our food finally arrived I notice my plate was dirty the waiter said he would let the manager know but the manager never approached us while we where eating or when we paid our bill bad service would not recommend this IHOP!!! Save your money and eat somewhere else!! read more

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When I crave pancakes I always head to my nearest IHOP. This time I had a very bad experience. We placed our order, we were all very hungry, received our drinks and that's the last time we saw our waiter. She never returned to check on us or refill our coffee. We were waiting for about 35 mins. and noticed how everyone around us received there meal but us. The bad thing was that the waiter saw my expression of frustration but did not even bother to come to our table to let us know on the status of our meal. Could have been just bad luck on my end but I wanted my pancakes but was to hungry to wait. read more

I had to order online because they weren't accepting orders over the phone. Once I ordered it online, it said it would be ready at 11:37am. I called multiple times and waited seeing people go in and out with their orders and mine never arrived. All I ordered was an omelet. Simple order that shouldn't have taken long. IHOP service needs great improvement. They don't have the capacity and knowledge of syncing the online orders to the restaurants. I wasted 1HOUR and had to go inside to check my order when it was suppose to be curbside. Inside the worker was with an attitude saying," You can complain" as if to say that he could care less about the service and customers. Worst service ever! It's freaking ridiculous! I could've gone to any other place and had my food sooner. Never had such a horrible experience and on Mother's Day nonetheless. read more

The food is like cardboard and the restaurant is dirty, not to mention that the service is terrible. They are very unorganized and the manager has to step in and do everything. Save your time and go to Dennys honestly! read more

I usually enjoy the food there and the service is kind but the only complaint I had this morning is that the new kind of French toast they're promoting is rather puny in size, I finished it in no time at all so I strongly suggest they make it a more substantial portion. read more

this place is terrible. the service is awful. I ordered a fruit bowl the last time I went and there was literally only 4 pieces of fruit in the bowl. I asked how much I was paying for the bowl and the waiter said 2 something. not worth it at all. I also ordered mashed potatoes that same visit and they gave them to me in a ball, like imagine mashed potatoes rolled up in a ball, that's how it was. plus they tasted like cardboard. never coming here again, this place use to be awesome, what the heck happened??? read more

This place needs a huge update Its nasty the plates arent really fully cleaned dont get me starded on the forks and spons oh and the coffee Cups It had a lipstick stain! I told the lady she kindly Took it back and got me another one The food is always good but the place isnt so clean It needs new Plates new everything. read more

The service was good, but the restaurant was hot and kinda smelled musty. The food was ok but overall didn't taste the best. Would rather have gone to Denny's :/ ... read more

Big Yummy omelettes, regular pancakes n biscuits are okay, but their silver corn cakes are a must!! read more

IHOP - Breakfast & Brunch Near Me - Brownsville, Texas

Need to really work on their service. The food is okay, but not worthy enough to come back. We literally waited 15 minutes to receive service, 10 minutes for our drinks 15 more minutes for straws, 30 total for our food, so basically an hour of our time was wasted on bland, cold food and bad service. I felt so bad seeing my partner pay $25 for a bad meal! read more

Service was slow. Waitress kept avoiding us and attending other customers. Horrible experience.

They have really improved on there service and timing. I would give a five, but we were sitting was in the middle of waitress traffic, however; our waitress served us well and it made it all the better read more

Great place for breakfast any time of the day or night. Best pancakes in town! Quick service and good food. Be careful if you come in a group of 6 or more. Had an experience during the Halloween weekend. Restuarant wasn't very busy, we were seated, but were ignored for over 10 minutes. We all finally walked out. Probably just a fluke, because I have been back with my roommate and will continue to do so. read more