Terrible Customer Service. We waited over 10-15 minutes before giving up. During that time, multiple employees made eye contact with us and other waiting customers, but no one acknowledged us or stopped to seat anyone or even let us know there would be a wait. There were more than 10 clean, unoccupied tables available, which made the lack of service even more frustrating. While we were waiting, we watched multiple families give up and leave because no one ever came to seat them. Before we got the hint as well that the servers didn't want to seat anyone. Would give 0 stars if I could. read more

The food is delicious especially their philly stake sandwiches. I also love their fish and shirmp. read more

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The good is fine. But if you try to order a takeout order don't plan on them answering the phone. I'd you call it will ring a certain amount of times and disconnect. If you are in a hurry it's very aggravating. Then when you get there there's only one person eating with 1 waitress. Not busy at all. read more

Was waiting for way to long. Very poor service and food quality is poor. They charged us more then what we got. read more

IHOP - Spicy Poblano Eggs Benedict - Breakfast & Brunch Near Me - Asheboro, North Carolina

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Not a bad place to eat. They have a few new items but I haven't been here in months so.. my kids really enjoy the pancakes and French fries. Weird combo but it keeps them quiet lol. The staff is pretty good at getting everything and super friendly. Hard to judge something like an IHOP. It's either good or bad and this one is pretty good. read more

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Our food was good, the steak tips were a little undercooked but still good. The only issue is the hostess stand was completely failing and the manager was no where to be found. We put our name on the list and was told 15 mins. However it was more like 45 mins, and while we were there we watched a mass exodus of customers waiting leave before being seated. There were plenty of empty booths but apparently 4 parties of 6 people brought the restaurant to a complete standstill, with the kitchen backed up they decided not to seat anyone else. 4 names were on the list before us all party of 2's and all 4 walked out. After us on the list was a party of 5 and another party of 2, they also walked out after waiting 30 mins. A party of 5 left, and then another party of 3. There wasn't a hostess at the front and it appeared as if it wasn't any one persons job but any waitress who walked by would say "not much longer" and keep walking. It ended up being a 2 hour breakfast and I never saw a manager the entire time. read more

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This was our first trip to IHOP since the pandemic, and I couldn't wait! I was really excited to go and get my standard order: mushroom omelette, harvest grain pancakes with real butter and real maple syrup, and a large glass of tomato juice. Boy was I disappointed. The new menu doesn't have ANY of those things. No mushroom omelette with creamy mushroom gravy, no harvest grain pancakes at ALL, no real butter or maple syrup, and no tomato juice! We stayed, because we had come. I got a build-your-own omelette with mushrooms, which was overdone, a couple of "protein pancakes, which I did not eat, and a glass of OJ. The whole experience was a bitter defeat. This restaurant will not be on my "go to again" list. The service was very slow, but the server was nice. IHOP sure isn't what it used to be before the pandemic. read more

I would give it a negative star. There was enough workers and still food slow or did t come. Needs to be cleaned. Waitress laying on the counter where food was coming out. I got up and had to get my own butter and tea refill. Will not be returning read more

Horrible customer service gal waitress couldn't refill drinks bring condiments or figure simple stuff out. I'm flustered food was cold whe came out. read more

ate here at 3 pm on 1/22/24 and the food was bussin. very good server was nice too, loved it

Went on q weekday. The Belgian waffle was burned, the bacon was cold and stale, the toast was cold and stale and the pancakes were underdone. By far the worst food Ive been served in a while and breakfast for 3 (2 adults 1 child) was $50. Never again read more

This Ihop has a consistent smell that will make you take your food home and not eat it. It's amazing how run down this place has gotten considering it used to be packed. I came in last night and ordered tres laches pancakes with extra vanilla. A full stack is 4 pancakes now for $12. Instead of my extra cup of vanilla she just give ma half the caramel and a full vanilla. Like gee thanks and I didn't even get a receipt to be able to review it so I'm leaving my review here. The one thing I can say is it was fast since there was only 1 other car in the parking lot and her kids was running all through the place tracking her down since she was also all over the place. I don't see me going back until there's definitely a overhaul. I was going to Mebane which is cleaner but the staff there act like they could care less. I've had to wait there for almost a hour because their staff don't like answering the phone and will literally cut off the ringer. I guess no more Ihop. They just don't care if they have customers or not anymore. The whole drive to Mebane to wait 45 minutes because they wouldn't answer the phone to take my order is BS! And having to eat at a dirty Ihop is even more BS! You can see the filth in the upholstery and smell it in the whole place. Please bring back the Ihop I used to constantly visit. Clean, lit up, cheerful and great breakfast at great prices back in the day. And top notch customer service was always available! The way it is now it's just going to end up closed again and no one to blame except the people that don't want to provide the service. It don't cost $12 to make 4 pancakes not even with the toppings. It's paying for service that we're not receiving. Including maintenance and cleaning. read more

IHOP - My "extra" vanilla sauce and the not even half full caramel. - Breakfast & Brunch Near Me - Asheboro, North Carolina

The restaurant is dirty and unkept. The staff is rude / unfriendly. Arguing among each other aloud. Tracey (front entrance), extremely rude to customer. She just says "spell"., passing kindergarten isn't a qualification of working at IHOP. More to come, when we get serviced. The waitress is saying "honey", very unprofessional. read more

IHOP - Breakfast & Brunch Near Me - Asheboro, North Carolina

Waited at our table for about 30 minutes, the young lady was nice but seemed new, we left not receiving our food but paid for our drinks tho . Mgr didn't seem to care much read more

To start, we had to wait almost an hour and a half for our food which is odd considering how much we heard our waitress say she was glad it was a slow day.... Just wait until you hear about our waitress. Waiting a long amount of time is one thing but watching multiple employees just stand around when we can see a group of people waiting in the waiting area for more than 10 min and at least 3 dirty tables that no one bothered to clean, and that's not even the worst part. Our waitress was the most unprofessional person in any industry we have ever dealt with. She was talking a bunch of junk about customers that had just left loud and clearly in front of everyone in the restaurant and just cursing up a storm while doing it. There was an elderly couple that was sitting a couple tables down from us and she started talking about how much she hated "old people" like 10 feet away from them. I hate to say this because I have loved IHOP since I was a child and will continue to eat there but never again at this location. The food I will say was good though. read more

Very good visit. Tonya was an excellent server! Go ask for her!! Everyone in my party (7 people) had breakfast items, except me!! I had the mushroom Swiss burger. I was expecting crockpot style "sautéed" onions and mushrooms. THEY WERE FRESHLY SAUTÉED!! So good!! read more

Worst experience!! Waited nearly 15 minutes to be seated at 3 in the afternoon. Then waited almost an hour for our first set of food to be served, to include appetizers. We ordered the Mozzarella Sticks and they came with the main entrées. One was served cold and the order piping hot. How, I cannot say. The all but 2 orders came out with the Sticks and the food was luke warm at best. We had to wait another 10 minutes for the other two orders which came out hot but the salmon was raw in the middle. Of course this came with gripes from the staff as they were picking at it and talking right behind me. When I paid and left a small tip, one of the wait staff said "I am surprised he even tipped you". Not sure if this was a knock on me or the service there. Never again IHOP. I will take my money elsewhere. I will be surprised if the manager responds to this. read more

took 40 minutes to get food. a couple that came after us got their food quicker and they had a more complicated order. NOT OKAY.

Waited an hour and a half for our food and when we asked for them to check on our food we were told to chill out and wait all tables were like that. We sat without drinks for an hour without being checked on at all. read more

Definitely clean restrooms says a lot about place. Great service as well very fast. And waitress super nice definitely will go back

I'm so upset, because when I'm done eating after you pay I swiped my debit card and for some reason that I pay someone else's order. So I was with my two brothers and one friend we were finishing our food and i payed for mine and my two brothers but their system was stupid and payed for my friend's order. read more

I loved IHOP for the longest here in Asheboro but over the last year it has gone down, the service and food quality is very very very bad, I just ate here and had four pieces of hair in my food and they acted like it's not a big deal BS. The cook was a tall guy with dreadlocks down his back and wonder why hair is in people's food not only mine but a table next to ours as well. Don't not eat there unless you want hair in your food. The whole restaurant is discussing and the management is not professional at all!!! read more

i have been a fan of ihop forever and i recently moved to asheboro and have gone to this ihop a handful of times. it's pretty good, a good place to eat with friends or casual but i came in here around 7:20 and waited a couple minutes to be seated. no big deal. but then the waitress apologized and said she was the only one here. she had to clean all the tables by herself and serve 4 tables at the same time. 11 people in total by herself. that is ridiculous. she was obviously very stressed out but she was still doing her best to help us. she shouldn't have to be here alone. read more

Wow! This one has some serious management issues. Waited 30 minutes for breakfast and finally left after 45 minutes. It appeared that kitchen staff could not properly communicate with waitresses. read more

Horrible experience!!! The waitress was nice but my wife and I never even had a bite. When appetizers arrived there was mold in our marinara sauce. Instantly lost my appetite read more

I ordered for a pick-up and had items missing from my order and every thing was soggy, still tasted pretty good but upset that I paid for food I didn't receive and was not going to drive 15 minutes once again wasting my time and gas. Upon arrival the woman taking payments was not fully trained which is not her fault but she needed assistance with ringing up a coffee. The woman running the hostess stand was extremely rude to other customers and did not seem like she enjoyed her job at all. She was clearly tired and sweaty but she didn't have to show it so openly that she was irritated with a customer using a ihop card or splitting an order and that's just what I observed while picking up a To Go. Sorry to any customers that have to deal with her, she isn't pleasant at all. read more

This was probably the best breakfast I've had at an IHOP in a long while! Connie was an amazing server with a wonderful personality! The sitting area and bathrooms were clean. The food was fabulous and cooked just right! read more

Absolutely the worst experience I've ever had in a restaurant. If I could leave 0 stars, I would. The restaurant was dirty, the staff was rude and arguing in the kitchen, and they packed us all in so closely it felt like we were eating with the rest of the people there. We didn't get silverware until about five minutes after we'd gotten our food, and we had to get it from a different waitress because ours never once came back to our table once she gave us our food. Midway in our meal, someone came and took the second table of our original table, leaving us with no room at all to eat or put our plates. Not only did this leave us without room, it also meant they put a table of 8 people directly beside us with about 6 inches in between. We had to move our table constantly to let these people out, and it was inconvenience for absolutely everyone. I will never NEVER recommend this place to anyone. And corporate/management/whoever, please don't bother reaching out to "make our experience better". I'm not interested in a gift card or coupon to come back. You couldn't pay me to eat here again. read more

We were eating an early dinner over the weekend. The floor was very dirty. When they were moping the floor they didn't sweep it first. The booth was nasty. Food all over the booth seats. They weren't busy, it was a slow time around 4:00 PM. The food was over cooked. The waitress was nice, but not trained on how to approach a customer on how to take their payment. She stood over my husband to sign and provide a tip. He asked her do you have to have it right now? , usually they give you a few minutes to sign it and then come back. The waitress said I need it now. I love IHOP, but the cleanliness and service are a major concern for us. We will not be visiting this location in the future. read more

Here with my granddaughter eating brunch. The wait staff have been very pleasant and attentive to our needs. They are working as a team because I'm not even sure who my waitress is since three different waitresses have been taking order, filling drinks, and just checking on us. This place is always crowded so that shows the food here is pretty good as well. Thanks ladies for your excellent service today and know your customers appreciate the smiles as you work and make sure we enjoy our meal. read more

I had a good experience until our waitress had an attitude about me just saying I was given the wrong thing, I was polite about it but she was very rude. I understand having a bad day but it was very uncalled for. read more

At first I saw reviews saying this place wasn't great but my family and I were pleasantly surprised. The service was great, food came out fast, had plenty of options on the menu, and we loved our waiter, Alexis. All of the servers were very kind and attentive. I have no complaints and it seems as though the place is run well! Would reccommend eating here. read more

I can't review the food because we didn't stay that long. We stopped in late this afternoon. It wasn't crowded at all, just a few cars in the parking g lot. The door chimes when we went in but there was no hostess or wait staff in sight. We heard voices from the kitchen, but after waiting several minutes, no one had come to or even walked by the hostess stand. We left and went elsewhere. We won't be back. read more

I don't know if there are any vegetarians in Asheboro, but if so, you should avoid IHOP. They won't make substitutions for meat - according to the server they only substitute "meat for meat or eggs for eggs", whatever that means. Asked multiple times for napkins and silverware, and no salt and pepper on the table. We got pancakes with blueberries for our toddler and instead of the fresh blueberries pictured, we got blueberries in syrup. Everything else is pretty standard IHOP. read more

I have had the worst experience here. Me and my friend went a few days ago. we got there and they weren't busy at all, the waitress took our orders and we were waiting for over an hour, people had walked in after us and had still gotten their food before we did... the waitress never came once to refill our drinks or check on us within the hour we waited... when we finally got our food it was cold and not good. when it was time to pay the waitress took our cards and switched our tickets so I paid for my friends and my friend paid for mine... I told her and she told us she would have to go back and fix it, at that point I was just irritated and ready to leave so I just told her not to worry about it.. I get home and look at my bank account, not only did I get charged for my friends ticket but they also charged me an extra 7 dollars and I have no idea how that could have happened. long Story short, the service is terrible and the food is not good enough for me to ever go back there. at least make sure if you go somewhere you get your moneys worth, here I definitely did not. read more

Normally a good place to get a quick meal. Not at this location, service was extremely slow and the food came out burnt. Even the grits were not seasoned and had the consistency of water. read more

Place not crowded and food takes over and hour to come out. Waitress throws silverware at you and interrupt you. Lousy place and I'd recommend golden waffle instead of this place if you're in the area. read more

Food is decent, wish they used real eggs. Staff could be better, a little "ghetto" in my opinion.

I've eaten there multiple times with my family. I don't know why there are so many negative reviews. The wait staff is usually very pleasant except for a couple of people. But I won't name names. The food is always delicious. And if there is a problem with the order, it's usually fixed promptly. I've tried so many things on the menu and there isn't much that I didn't like. I especially love their deals with the week day special. We have had bad service there in the past but that's to be expected, nowhere is perfect. Our kids love it and always ask to come to get their funny faces. Probably not the healthiest options but so fun! I just saw how negative the reviews were for this IHOP and had to post a positive response considering it's rare that we get what could be considered bad service. Just remember that the people posting only post when the service is bad so having 5 dissatisfied customers out of thousands and thousands isn't doing too badly. We're regulars and will continue to come back. Just don't come after around 6 pm. Don't know why but it's literally and figuratively night and day the difference in food quality and service. It can be empty and our food will still take 25-30 minutes. We also heard the cook yelling profanities the other night. We will NOT be returning in the evening. We usually come for lunch and will continue to keep it that way. read more

Been along time since eating at IHOP.Over priced for sure.Stopped in this morning to eat with some old friends.Well,wait staff was nice.Took forever to get food.Was cold when arrived to table.If I had to pay for it I would have sent my food back for sure.Glad I didn't have to pay.Just don't see what people see in this place to be so busy. read more