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    IHDLab

    2.8 (4 reviews)
    Closed 7:00 am - 4:00 pm
    Updated 2 months ago

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    2 months ago

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    7 months ago

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    Quest Diagnostics

    Quest Diagnostics

    3.4(120 reviews)
    0.9 miAlum Rock/East Foothills

    Amazing care and quick service from this place. This is definitely one of the better facilities to…read moreget blood work done, and it looks like they've recently renovated the area as well. I made an appointment and was seen within 10 minutes, even on a day where they were short staffed. They still managed to remain on schedule, and I was in and out pretty quickly. Nancy, the person taking care of me, was such a sweetheart and so compassionate towards my health situation, even sharing a bit of her own experience to make me feel comfortable. I mentioned that I was a little bit squeamish with blood draws, and she did an excellent job of distracting me. I can tell she's very skilled, she drew my blood with little to no poking around for my veins. I had no bruising, soreness or excess bleeding. Most places I've gone to would've left my arm sore for a day or two with bruising, but not here. I was back to using my arm normally within an hour. Nancy took the time to explain to me how to do my stool test at home with very clear instructions to make sure I understood. Amazing patient communication from her. To the people leaving bad reviews because they decided to "walk in" just know that these workers are trying very hard to stay on schedule and they simply cannot just take random people coming in, otherwise, the entire schedule would be delayed. That's unfair for those who took the time to SET up those appointments, just to have someone who walked in take priority. They just don't run things this way and I highly appreciate that they stick to their scheduling system because it keeps things running smoothly and respects everyone's time. Just from my experience in the lobby, I saw the staff handle people very compassionately when explaining that they couldn't accommodate walk-ins. I especially noticed the blonde staff member being incredibly patient and kind with elderly patients, children, and even people in wheelchairs. The staff here genuinely seems caring and professional. If you plan to come here, I recommend scheduling an appointment on their website. Schedule at least 2 days in advance because the time slots fill up quickly. Overall, I had a great experience and would absolutely come here again for future lab work.

    Came here because the was the closest Quest Diagnostics within my vicinity…read more My daughter was in need of having a urine sample analysis and we were directed to go to any QD location. This particular spot was busy upon arrival but that was expected since appointments are recommended but are not required. Staff work at a slow pace so a wait is guaranteed whether you have a scheduled appointment or not. I'd come back if needed due to the experience being manageable. There wasn't anything to rave about, nor complain.

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    Quest Diagnostics - Front doors locked well closing, would suck to think these hours were accurate!!

    Front doors locked well closing, would suck to think these hours were accurate!!

    Quest Diagnostics - Tv in waiting room

    Tv in waiting room

    Quest Diagnostics - Bruised arm.

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    Bruised arm.

    Labcorp

    Labcorp

    2.2(102 reviews)
    0.3 miNorth Valley

    I visited Labcorp Jackson Av for one of my first drug tests, and overall it was a very positive…read moreexperience. The staff were very welcoming and friendly. The lady who drew my blood was quick and professional. The place looked clean, and the building itself is nice. I also really liked their personal self check in system, it made everything easier. I didn't even have an appointment, I just walked in, and my waiting time was about 30 minutes, which I think is reasonable. Before I left, the medical assistant asked how everything went and made sure I had completed the test, which I appreciated. That extra care made me feel comfortable. Overall, it's a very nice place, and I definitely recommend it.

    HORRID waiting experience. Came in as a walk-in at 1:30pm and was being pushed out every time an…read moreappointment came in. Two techs available for a whole crowd of patients. Over two hours of waiting and got passed up by appointments scheduled after 3pm which is insane when I checked in at 1:30pm. They texted me that my technician was ready for me, I waited another 35 minutes in the lobby, and then an appointment walked in and got called in instead. I understand prioritizing appointments but there has to be a formula or way to make walk-ins more efficient. They need staff! Please hire more, pay the staff more, whatever they need in order to get this operational. I saw disabled patients coming in that couldn't wait over two hours and had to leave. It's unacceptable.

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    Labcorp
    Labcorp
    Labcorp - Office

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    Office

    IHDLab - diagnosticservices - Updated July 2026

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