I had an absolutely horrible experience here. I ordered four pepperoni pizza slices, and while…read morepaying, I accidentally tapped my card for the wrong bill. Instead of handling it professionally, a tall blonde employee immediately snapped at me, saying, "Why would you put your card down? That's not your bill." I apologized right away, but she continued to act incredibly rude--rolling her eyes, shaking her head, and talking under her breath while processing the refund.
It only got worse from there. When I reached for a slice that had been placed in front of me, she barked, "No, that's not yours." At that point, I felt completely unwelcome and didn't even want the food anymore, so I asked for a refund so I could leave. She refused, claiming the pizza was already in the oven and that I "had to pay for it." She then tried to say I only ordered one slice, when I very clearly ordered four.
The entire situation was handled in the most unprofessional, hostile way possible. There was zero accountability, no basic customer service, and the way I was spoken to was completely unacceptable. I have never been treated like that at any business. Save your money and go somewhere else.
