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    Igm Cleaning Service

    5.0 (1 review)

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    Response quality

    Excellent

    Services - Igm Cleaning Service

    Deep cleaning

    Move-in or move-out cleaning

    Regular home cleaning

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    1 year ago

    I am highly recommend this girl! She is very good, she arrived on time, cleaned every corner of my house, thank you so much for hard work!

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    Wishfully Clean - Recurring Cleaning

    Wishfully Clean

    (7 reviews)

    AWFULLY cleaned should be the name. I requested cleaning for moving in to our recently purchased…read morehome that was left pretty dirty. I chose the move out clean, which entailed all things that needed to be done like dusting, cleaning appliances, getting rid of cob webs etc. Well, to say the least they sucked at doing what they said they would do. I took pictures of the house after they "cleaned". BIGGEST SCAM EVER. They did say they would come back, which one cleaner did. Yet the house was still not done to the level of clean they advertised. Vents, light fixtures, dishwasher, window sills, etc. were still left dirty. Peep the pictures to see just SOME of their cleaning. I borderline wanted to report it to my bank account as fraud. DO NOT USE THIS COMPANY. EDITED: Owner states that these are from the before. I will post the time stamps to show these photos are 1000% from after. Secondly, painters were not there until the next day, when your cleaner came back. I was not present for the final walk through, my husband was, he was unaware of the secondary clean so he would not know what he was looking at. There was thick dust on most of the registers and light fixtures even after she came back, like seriously, there was hair still left in the showers. I can see you want to justify your companies shotty work, buts let's fact check instead of gas lighting. Painters came on Tuesday the first time, my appointment was Monday. The secondary clean was at the same time my painters arrived. Your cleaners failed to clean, point blank. AND if that is how they "clean their best and adhere their 40 pt checklist" I am deeply concerned for your quality and future clients. I did reach out that I was not satisfied and this is where you sent someone to come back, again, the work was the worst I have ever seen for what I would expect. The list could go on and on. Please feel free to reach out.

    We hired them for a move-in move out clean. We had great communication beforehand and felt they…read morewere extremely accommodating. The cleaner showed up on time when they said they were going to and stayed and did a very thorough job. They were extremely polite and courteous, and we really felt like they did a great job. I would not hesitate to use them again.

    GetClean - Spotless!!!

    GetClean

    (145 reviews)

    Lakeview

    Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

    ****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

    Igm Cleaning Service - homecleaning - Updated May 2026

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