This place did a great job repairing the screen on the iPad at my job and on a friend's iPhone…read more Because of this, i I reached out to them to replace a battery in my phone. Honestly, I wasn't sure if it would be possible, but I haven't found a phone that I like. Because it is an older phone, they had to order the battery. They told me when the battery would arrive and that it would take about 30 minutes to replace. I dropped my phone off on my way to an appt and picked it that afternoon. Great service and good prices. I would definitely recommend.

great service and price was the best around... dropped my…read morephone off and it was repaired in no time.

Nadir fixed my phone in 5 minutes-cracked camera lens and screen protector no wait…read more I'm going into my closet and digging out my other phones and bringing it to him!

Excellent customer service. Got my iPhone display fixed in under 20 minutes at a very affordable…read moreprice. Highly recommend!

horrible scammers bbb complaint filed ! how come its more than 5 people that have gotten the same…read morepiss poor service !

I hate to give a scathing review in such a way, but this needs to be a warning to everyone…read moreconsidering allowing Fix & Sell to handle their electronics. My Iphone 13 Pro Max was cracked from April 2024- October 2024. It was not cracked NEARLY as much as it is in the picture I provided. I got my phone fixed at Fix & Sell around early October, when I called for a estimate they told me it was going to cost about 180 dollars, when I brought it the following day they charged me 240 dollars to fix my cell phone. The woman insisted that she would not fix my phone unless she replaced my cameras and that is where the supposed extra expense came from. In this moment I did not mind because when I was calling for estimates it was about the same price. They told me it would take about 3 hours, later that day I came and got it. The woman made me sign a strange waiver saying that this was final, she was very illusive as to why and also extremely rude. She also would not answer my concerns as to why my phone smelled like it was burning, telling me thats a dumb question. The following day I was on my way out of the house when I dropped my phone in my room on carpet... later that day I realize the phone is beginning to crack. I found this extremely strange because prior to my phone cracking in April I dropped my phone all types of ways and it took a lot for the back to crack. I was so upset, and I immediately returned to Fix and Sell because it had not been 24 hours and now my phone is cracked?!! They told me there was absolutely no compensation, and that they would not fix my phone again. The picture below is my phone deteriorating after 3 months. I would also like to add that I did drop my phone, so that is why the piece is missing. BUT the phone was was cracking and glitching up until when I dropped it late Nov. I also found out Fix & Sell orders fake Apple parts which are made of plastic, and that is why my phone cracked so easily. Oh! And that metal/burning smell took weeks to go away. Please do not trust them with electronics, the service was awful and I'll never go again.

Excellent service and team. I have had a long running health issue that requires assistance and…read morewhenever I reached out to them they were willing to work with me. They've been very professional and I highly recommend them!

I had a very disappointing and frustrating experience with this repair shop…read more The first time I went in for a battery replacement, I was told to come back in a couple of hours. When I returned, nothing had actually been changed. My phone still showed the exact same battery health (83%), and there was no system message indicating that any battery had been replaced. That was the first red flag. When I questioned it and asked the technician to open the phone in front of me, he refused and told me to come back the next day. That lack of transparency immediately made me uncomfortable. The next day, after insisting, the situation became even more suspicious. I was shown a battery that supposedly came from my phone, but it had specifications that didn't even match my device (wrong capacity, no Apple branding). That raised serious concerns about honesty and professionalism. At one point, when I stepped away briefly, the technician suddenly "completed" the battery replacement. This time, my phone immediately displayed a notification saying the battery was not recognized as genuine. That clearly showed that the previous visit, no replacement had been done at all. In the end, I requested my original battery back and had it reinstalled because I no longer trusted the parts or the service. Once reinstalled, my phone went back to showing the original 83% battery health, confirming that it was indeed my original battery all along. This experience felt misleading and unprofessional. A customer should never have to question whether a service was actually performed or not. Transparency and honesty are essential in this type of business, and unfortunately, that was completely lacking here. I would strongly recommend being cautious and asking to see the repair done in front of you if you decide to come here.

In and out in ten minutes with replacement screen and new otterbox case. Raj was very helpful with…read morerecommendations & efficiently repaired phone screen.

Chris was amazing in helping my mother with her locked iPhone. He reset her phone and even called…read moreme to keep me informed as to the process so I could support her later. He demonstrated great patience and went above and beyond...truly a kind human! I will bring all my cellphone issues here in the future.

I purchased two C to C phone cables from this business four days ago. I ended up not needing them…read moreand came back two days later with my receipt to return them. The packaging (such that it was) had not been disturbed and they were in the exact selling condition they had been when sold to me. The clerk (I believe he is the owner), told me he "never accepts returns," but grudgingly eventually said he would refund me 75% of the charge, keeping 25% for a restocking fee. I asked where that information would have been given upon purchase. My paper receipt had nothing about it and there was no sign on the wall. He produced a separate paper listing the restocking fee, which had not been shared with me when I purchased the items. He explained tersely that he is a small business and reiterated that he never accepts returns and I should be grateful he was making an exception. So -- be warned -- if you purchase supplies from this business, be aware that he "never accepts returns" and that if he decides to make an exception, he'll retain 25% of the payment. I don't fault his policy, but his failure to be up front about it at time of purchase is poor business practice. https://quickbooks.intuit.com/ca/resources/running-a-business/writing-store-return-policy/

I had an issue with my phone. I was locked out for two days. I went to Metro and the first thing I…read morewas told is "You'll have to get a new phone." I've only had it for two years. So I went to T mobile, they couldn't figure it out. Finally, I was given a card and tried Steve's Pro. He fixed it in a matter of minutes and he didn't even charge me. He is very knowledgeable and friendly and I will be going back to him any time I have a phone issue. He fixes iPhones, Androids, whatever. He also sells them. I highly and enthusiastically recommend Steve's Pro!

From the owner: Hello here at Steven’s phone repair We provide quality work…read moreand quality parts your your device. Fast and same day repair is a guaranteed. - unlocked -screen repair - battery And other phone problems we fix.

Smart Tech Repairs took care of my crack screen in no time! I want to thank Chris for taking care…read moreof my device and now I can continue my business!

I came to this place because my phone was cracked. He sold me when he offered a 3 month warranty…read more To my understanding the warranty covers you in the case the screen black outs. Any physical damages would have to be paid for. Which is reasonable I agree and he fixed my phone. I have a 17 Pro Max the orange one. After he fixed it he told me my "stand by" function will no longer work which I thought was fishy considering I'm paying $200. I bought a new screen privacy screen protector and when placed on my new screen lines appeared as if the screen was rejecting the screen protector. Now these are problems that I noticed immediately they're small and not the end of the world but it's worth mentioning since people are paying. Now back to that 3 month warranty in the case the screen blacks out. I had a gathering with my family so to stay engaged I sit my phone the table. Something I do all the time never been a problem. I wake up the next morning to retrieve it and it won't turn on. My phone will ring , you can feel the vibrations my phone is not broken my screen just blacked out Something That Was Supposed To Be Covered In The Warranty . I call him and he tell me he can not replace my phone if it was damaged by water. The way he can tell or not if it has water damaged is by a strip inside the phone if it's x-color it dry if it's y-color it's been water damaged at some point. I tell him my phone has been wet before I came to him and I'm positive my phone just blacked out. He tells me he would not have sold me the warranty had he known I had previous water damage because it makes the screen more prone to blacking out. WHICH IS TOTALLY UNDERSTANDABLE. But my problem today is I was not notified of this disclosure until after I've already paid and my screen is already blacked out. This business represented horrible communication and integrity the price is extreme and the product is mediocre. If I pay $200 for a service I expect all the functions of the phone to be there after the service. And if your selling point is your warranty you should be communicating your terms.

Obsoletely awful service, terrible experience. Had a warranty for glitchy software that they did…read morenot honor. Did not even try to help come to a solution or respect me as a customer. I have never experienced worse customer service. I thought it was an absolute joke. Their repair parts are trash and they know they are not worth the value. I was completely scammed and cussed at when I asked to speak with the manager- when I finally did speak to the manager he also cussed at me and would not honor the warrant. Would never recommend to anyone. Do not go. The prices may seem very slightly cheaper because everything about this is cheep.

Outstanding service and price to replace screen. They beat Best Buy by $120.00. It only took 30…read moreminutes