This is the 4th time in the last 5 years I have booked for my family. We always do Super Bowl…read moreweekend in Idyllwild and have had the best experience with Martha and her team. I prefer this 100x over Airbnb. They are super accommodating, the two houses we've rented have been amazing. I look forward to booking next year

We stayed at Idyllnook Lodge, booked through IdyllwildVacationCabins, from 1/16/2026-1/19/2026, and…read moreunfortunately had a very disappointing experience. Upon arrival, we noticed a poison mouse trap inside the cabin. We immediately contacted IdyllwildVacationCabins and were told that mice had been reported back in July 2025, the issue had been treated, and the trap was only a preventative measure. We were also told relocation was available if needed. Based on these assurances, we believed there was no active infestation and decided to stay. The following evening, we discovered mouse/rat droppings inside a kitchen drawer and in a dresser where our infant's clothing had already been placed. After inspecting further, we found extensive droppings throughout the cabin, including closet floors, under the bed, and in multiple upstairs closets. This clearly indicated an active or unresolved rodent issue. Regardless of whether the droppings were new or old, their presence made the cabin unsafe and uninhabitable--especially given the health risks associated with rodent droppings, including potential exposure to hantavirus. We contacted IdyllwildVacationCabins again and were offered relocation, but by that point our belongings had already been unpacked and potentially contaminated. Under the circumstances, we felt the only reasonable option was to leave the property entirely.

***IF THIS COMPANY IS HASSLING YOU AND / OR TAKING LONGER THAN 30 DAYS WHEN YOU WHEN TRYING TO…read moreOBTAIN A REFUND PLEASE VISIT THIS WEBSITE AND SUBMIT AN OFFICIAL COMPLAINT: https://oag.ca.gov/contact/consumer-complaint-against-business-or-company Consumer Complaint Against A Business/Company | State of California - Department of Justice - Office of the Attorney General *** If you need to cancel your reservation with New Spirt Vacation Homes, be prepared to be lied to and then go through a tedious and lengthy process to NOT receive the refund you are due. Unfortunately, it ultimately ends with you having dispute charges with your credit card company even after you have followed all the rules New Spirt Vacation Homes sets outside of the Vrbo platform. Here it is - all spelled out chronologically and can be backed by 40+ messages back and forth with BOTH Niki and Monica, who appear to be the same person, at least in the way they message customers 8/28/2025 $653.35 paid in full for reservation for 3.23.26 - 3.26.26 12/11/2025 New Spirt Vacation Homes removed listing from Vrbo and directed me to view all details on their own website, not via Vrbo which made me very uneasy, so I canceled my reservation per Vrbo's timely allowances. Same day I am messaged by Nikki telling me to fill out an additional refund form outside of Vrbo and that they will take no less than 30 days to complete the refund request per their right with the CA SB 644 (California Senate Bill 644 )which legally allows them to do so. 12/19/2025 The additional email form not received via email from this company. I messaged to inquire and was basically scolded by Nikki and asked why I 'did not advise them earlier that they did not send the form?' Well, because it was not my responsibility to send it! 1/23/2026 More than 30 days past, still no refund. I messaged New Spirit Vacation homes to inquire. I was told by Nikki that "half our accounting dept. is out sick, and I will personally process the refund today." 1/24/2026 Nikki messages me now stating that "Our merchant services account does not allow us to process a refund with charges that are ran over 180 days prior to request so now we need to mail you a check." Keep in mind that the date of purchase was 8/28/2025 and the date I requested a refund was 12/11/2025. Simple math shows this is a lie, as 180 days after purchase date would have been 2/24/2026! 1/24/2026 Messaged a second time by Monica stating that she is "forwarding this request for a check refund to be issued by the CEO and mailed to you today." 1/30/2026 No check received. I message again, Niki this time lies to me stating that "I work night shift, but the check was cut and mailed out yesterday so it should arrive shortly." 2/4/2026 No check received, asked status, no response 2/5/2026 Messaged them a second time, said I will be starting a dispute with my credit card company. 2/6/2026 Next day Niki responded, "I personally tried to run your card (last lie was she mailed refund SAME DAY on 1/30/2026) and it would not allow, I will need to reach out to see what is going on." ******************* THAT WAS THE LAST MESSAGE FROM NEW SPIRT VACATION HOMES, AFTER THAT I INITIATED A DISPUTE WITH MY CREDIT CARD COMPANY THAT WAS NOT RESOLVED UNTIL THE END OF MARCH 2026 ************* So why am I siting here wasting my 30-minute lunch break typing a novel? Well, remember that neat little California Senate Bill 644 (SB 644) mentioned earlier by Nikki as the reason for not refunding anyone before 30 days; basically 'because they can'? Guess what, it protects us too as consumers from unethical companies like New Spirt Vacation homes that regularly practice cash grabbing, lies, unnecessary delays and harassment with their refund process in hopes you give up and do not fight. I am not the one who gives up easily, so I have officially filled a consumer complaint with the State of California Department of Justice Consumer Complaint Office of the Attorney General I HIGHLY recommend you do so as well if they are taking longer than 30 days to issue your refund which is in a direct violation of the CA SB 644 and punishable with up to $10,000.00 fine. Website for filing complaints as follows: https://oag.ca.gov/contact/consumer-complaint-against-business-or-company Consumer Complaint Against A Business/Company | State of California - Department of Justice - Office of the Attorney General.

We stayed with New Spirit Vacation Homes at the end of February during a trip to Idyllwild, and it…read morewas honestly one of the worst rental experiences we've had. We went with my girlfriend, her sisters, and a couple of friends, expecting a relaxing stay. Instead, we were kicked out the very next day over alleged noise complaints that didn't reflect what was actually happening we were being respectful and not causing any issues. What really crossed the line was that someone entered the property without even knocking first. That felt like a complete invasion of privacy and made us very uncomfortable. On top of that, the way everything was handled was extremely unprofessional. The staff/host came off as rude and dismissive, with no effort to communicate or resolve things properly. Overall, this experience ruined our trip. I would not recommend staying with them if you expect basic respect, privacy, and professionalism.

Great company to deal with if you need a good rental company ,Palm Springs cool rental…read more They keep you updated with all the documents etc The home we rented was amazing

We did a very comprehensive search comparing many homes and hotels and we're glad we made exactly…read morethis choice. The pictures of the pool don't do it justice! We spent the most time out in the pool or lounging on the patio under the 4 fans, highlight of the trip! We loved all the thoughtful details including shampoo, conditioner, extra outlets and usb ports, pool floats and towels, nice hair dryers, ceiling fans in the bedrooms, dimmable lights and special makeup remover towels. The checkout procedures were very reasonable. (No exhausting list of chores.) We would definitely reserve this space again!

Everything was perfect from check in hanging out to check out 10/10. The people are great and the…read moreice cream shop is the best ice cream ever. The idyllwild brew has awesome food and of course the drinks

Management was not responsive to their 24 hour phone number…read more -we never got a reply for the key/lock box and didn't have a key to lock doors -According to the website and video, the jacuzzi was indoors and a private shower (it was not) -Two of the doors knobs do not work/jam and cannot open at times (the door to the basement and one of the bedroom doors) -There was not a toaster -The air hockey table does not work properly, the air does allow for the puc to slide. -Both of the ping pong paddles were splintering, we put duc tape around them. so we could play. -One of the shower nozzle/valve to turn shower head on was broken and a wrench sitting on the tub, looked like someone attempted to fix it but didn't work. -there was trash left in the outside fireplace upon our arrival. -the kitchen sink/drain smelled upon our arrival, we attempted to run hot water and the garbage disposal to flush it out, but didn't work. -In one of the rooms there was a chair wedge in the door so the attic door would stay closed For the price we paid, I expected what was listed on the website to be accurate and everything to be in working condition.

Oh we LOVED our weekend at Idyllcove! It was just what the doctor ordered! The A frame is adorable…read moreand they have it stocked with anything you might need for cooking as well as hot cocoa and popcorn for after hot tub treats! The location is amazing as you're right at the bottom of incredible hiking trails and having the hiking pass for our car made it incredibly easy and convenient for your adventures. The beds were very comfortable and the shower pressure was nice and strong, two important things in my books! A hidden gem that were thrilled to have found! Already planning our next visit!

Magical stay at Idyllcove Cabin. Exceeded our expectations!! The cabin was well stocked and…read morebeautifully decorated. Convenient location. Nestled in the woods and surrounded by nature. Loved that we could bring our Frenchie with us. Couldn't have asked for a better experience!

Great house. It had everything we needed. Oasis rentals were very responsive when we needed them…read more The house we rented was even better than we expected. Thank you!

We had a great time staying at Casa Azul during Memorial Day weekend. The house was impeccably…read moreclean and has everything we needed. Host was responsible and took care of our needs. We will be renting from Oasis Rentals again.

Finding a property management team that actually delivers on their promises can feel like searching…read morefor a needle in a haystack, but Deja Blue is the real deal. I cannot recommend this team highly enough. Since handing over my property, the experience has been nothing short of transformative. * True "Hands-Off" Experience: They really do handle everything. From rigorous tenant screening and maintenance coordination to the finer details of local compliance, I haven't had to lift a finger or worry about a "middle of the night" emergency call. * Flourishing Results: My rental performance has never been better and they optimized my pricing perfectly. * Elite Customer Service: Their communication is top-notch. I'm always kept in the loop with transparent reporting, and whenever I have a question, they respond with professional, expert advice almost immediately. If you're looking for a partner who treats your investment like their own while providing a seamless experience for both owners and guests look no further. Thank you Deja Blue!

Josh and his team are absolutely amazing! I have him overseeing one of my properties in Palm…read moreSprings and he is always on top of the listings and giving me feedback on customer's stays. Also, he answers his phone and responds quickly unlike most other places. We are thrilled to have him and his team represent our home. You need to have him represent your home or else your missing out.

We took a quick flight to Palm Springs to enjoy some rest and recreation and decided to stay at…read moreThirteen Palms. This is a five unit vacation rental nestled in a private compound, surrounded by palm trees. The decor is a mix of Spanish influence and mid-century modern. There are several amenities to enjoy, such as flatscreen TVs, Ipod docks, air conditioning (very important) and on-site laundry, but we did not spend much time indoors. Instead we were lucky enough to book mid-week and have the entire compound to ourselves. We probably spent 80% of our time at Thirteen Palms lounging around the pool and spa. Fred, the owner, was very accommodating to our needs. We will definitely be visiting Thirteen Palms again in the future!

Fred and Jean Michael are amazing and this little gem is so beautiful and relaxing. I like to cook…read morebc I can't deal w hotel food and the vibe here is chill and clean and modern. My second time coming here and this is a person who only stays at the Parker hotel Fred thank you for accommodating this is our fave place to stay in Palm Springs!!!

One of the best stays I've ever experienced! The place was extremely clean and looked even better…read morein person than the photos! The place is very spacious and the balcony's were such a nice place to hangout and chill. The host was responsive and so so friendly adding another positive to our experience. I would love to stay here again someday!

Strongly Do Not Recommend!! Martha said all of the right…read morethings to get our business as a property manager in Indio. She did not properly screen the tenants she placed, who ended up breaching the lease and destroying our property. Proceed with extreme caution!!

Proceed with caution with this company!!!!! Overpromise and…read moreunder deliver was a common theme with this company. The level of professionalism and follow up was shocking. Vacation rental in Palm Springs is definitely a tricky space, and I was shocked about their failure on so many levels. Luckily I had enough complaints, they did let me terminate my contract. That is the only good thing I can say about them. Brad in response to your comments: Open air withheld over 900$ from the Arbnb property damages monies disbursed to me .... Your rationale was to reimburse yourself for cleaning that was ordered by Open Air! Again, this cleaning was order by open air Open air did not send Anyone from the team to come on sight to oversee the damages & cleaning, Open air Instead instructed me to handle and have cleaned whatever I felt like needed to be cleaned. Then open air reimbursed themselves!!!!!! This is only one example of the lack of follow up and oversight which would be expected from the management company.

I own an upscale property in LA and it is listed for short term rental when I am away. It is a…read morebeautiful pool villa which I love so much and I have very high standards so it is absolutely important to find the right team to take care of my home. I am very happy that I have met Brad and his team a year ago. OAH is a team of professional, experienced, responsible, and passionate people and that's literally everyone of them. They take good care of my home, the guests, and me! They are always on top of repairs, making the home beautiful, and keeping it in good shape. They also diligently screen our guests to make sure that they are good guests respecting the home. We had difficult guests and situations from time to time, they are always responsive and work around the clock to ensure our guests are always left satisfied with great reviews. I am a very busy person and I travel all around the world. I am in and out of LA. I just need to know that my property is in good hands and be able to sleep at night no matter where I am. Whenever I have a request, Brad and his team respond quickly and they always provide good solutions and advice. Before OAH, I was using another property management company that seems bigger and better but they left me with nightmares and feeling unsettled with how they managed my home, received disrespectful party guests, as well as not responding to my communication and I couldn't stay with them for more than 3 months so I truly understand how important it is to have the right team that I can trust. I highly recommend OAH with Brad, Julian, Juliet, and Kyle : )