Ideco is a company that I recently discovered and have already looked to on multiple occasions for care, service, and guidance.
Setting up my account was an easy process, the contract was written well, and the rates are fair and reasonable.
General Manager, Adam Arnheiter, is a pleasure to work with. One would have an invaluable partner in Adam to look to and rely on. Maintenance Manager, James Ferris, has the most caring attitude you could imagine, and Field Technician, Matt Leonetti offers knowledge and experience along with a genuine smile no matter what the pressure.
Speaking of Matt, "character" may be defined in several ways. One such way is, "Character is grace under pressure." Matt has proven to be a man of character. He truly personifies excellence in client care.
On point, today, a routine 2-hour update, through no fault of Matt's and in fact due to that of my merchant processor, got to be literally a 12-hour challenge. Not only Matt did not defer things to the next morning or quit till he got things squared away and my business operational, but he also did it all calmly and even with an occasional smile.
It is past midnight and I just got home. As tired as I am, I would have been remiss if I did not compose and post this narrative before retiring for the day. After all, the least I could have done in return was to reflect promptly on this fine company and these finest people who make up the company.
You will be in good and competent hands with Ideco. I am confident of that.
Best wishes,
Adam Nick read more