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    IDEAL Window Films

    5.0 (1 review)
    Closed 9:00 am - 4:30 pm

    Services - IDEAL Window Films

    Window film installation

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    12 years ago

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    Hot Spot Tinting - 2013 Bmw 640i

    Hot Spot Tinting

    (59 reviews)

    Terrible customer service and very unprofessional…read more The one star is coming from a very simple tenet in business: don't ignore your customers. The appointment I had was with an individual that was not very professional. I had an appointment for 10 AM on Saturday. I arrived promptly at 9:58 AM. Keep in mind that the text that they send out the day before says get there 15 minutes early. I purposely did NOT get there 15 minutes early because I read other reviews where customers had to wait. This was a good move on my part, because as expected, we had to wait even though I was there on time (slightly early actually). The garage where the shop is located was not even open. The craziest part is that the individual who was able to open the shop with sitting in his truck, the entire time sitting amongst cars that were pulling up, ready for their appointments. At around 10:02 AM he finally got out of his truck and opened his garage, I was very surprised that he was there the entire time actually parked in front of me and just waited in his car. He didn't even acknowledge the fact that there were people there for a 10 AM appointment and he hadn't even open the garage yet until after 10. Maybe he isn't aware that the instructions tell people to get there 15 min early, I don't know. Then he proceeded to service the customers that were there before us which is totally fine. But the reality is I did have a 10 AM appointment and I was on time and I was not acknowledged or spoken to the entire time, and they definitely saw me. On numerous occasions, they walked past me did not even say anything at all. Normal customer service is to say that they will be right with you or thank you for patience or something. There was absolutely NO acknowledgment whatsoever. He didn't stop to ask if we had an appointment or anything, he just walked past us and continued talking to the other customers. Also.. the bigger question is.. why did they double book? Assuming the other party also had a 10 AM appointment. If they didn't have an appt, this is even worse becuase they ignored the customers who actually made an appointment. Either way it is terrible customer service. So ultimately, I left. I refuse to give business to a company that does not respect my time, for them to see me and other customers, waiting and still stay in their truck and then on top of that for them to not even acknowledge me once they finally open, the shop is totally unacceptable. Also I was lingering around there for about 10-15 min hoping to be spoken to and then I thought to myself.. if they won't provide good customer service before getting my car, then they don't deserve to touch my car. I refuse to give them business. I will say that the person who scheduled my appointment Bridget was super nice when I spoke to her so maybe it would have been better if she was there but regardless they need to be held accountable for how appointments are on Saturdays.

    Ask for Nakari! He was so helpful! And my car no longer looks like a fishbowl! He took his time and…read moredid several walk throughs! I would recommend this place any day!

    All Pro Window Tinting - Frost films for privacy in commercial applications

    All Pro Window Tinting

    (27 reviews)

    They are very professional, great customer service, the price was right, they honor their guarantee…read moreof a warranty on their products. We had tinting done on our windows and 6 months later we had to replace the glass on one, they came back and replaced the tinting. We would highly recommend them. We give them 5 stars

    Just wanted to be sure everyone understands what they are getting into with this company…read more.. On January 21st 2021 I took my vehicle to All Pro Window Tint in Holly Sprints, GA to have my front windshield tinted with Spectra PhotoSynch at a costs of $424.00. When the tint job was completed the film required time to dry. When the film dried the tint did not properly cure over the dot matrix portion on 3 locations on the windshield. I brought my vehicle back to the tint shop on January 29th where the tech stated that the film was dry and there was nothing he could do other than remove the film and redo the job at a costs to me (Consumer). The tech then proceeded to attempt to run his squeegee card against the tint with no results. I advised the technician that this is not acceptable as I have had multiple windshields tinted that never experienced the same problem with tint adhering/curing over the dot matrix portion of the windshield. After notifying the tech that I was not satisfied he immediately stated "I have tinted over 5000 vehicles." Who says this? like I care that you have tinted 5000 vehicles, the point was he did not tint this one correctly. I was stunned to hear this level of response from a tech on a company that I had completed research on to ensure they were reputable prior to bringing my vehicle to their shop, they made me feel, as a customer, that I was immediately wrong and nothing could be said or done about the matter. As I stood my ground and continued to advise this was not acceptable and is an eye sore aesthetically the technician finally called the owner of the business who came on site to review the concern. When the owner of the company, Chris, arrived he was sympathetic to the aforementioned concern unlike the technician. It took about 5 minutes of explaining to the owner that I have had multiple vehicles done without the issue. The owner finally agreed to attempt to make the situation right by re-tinting the windshield however advised that this would be a one-time courtesy and stated "The definition of insanity is doing the same thing multiple times and expecting different results". On February 8th I dropped my vehicle off with All Pro Window Tinting to complete the job for a second time. As soon as I dropped the vehicle off the technician immediately stated "This would be the last time they would attempt to get the job done and the results are the results" This communication also insinuated that All Pro Window Tint does not stand behind the product or services they offer to consumers. What's more concerning is the technician should have never made this comment. When the vehicle was completed for the second time I advised the technician to look over 3 spots that appeared to exhibit the same symptoms from the previous tint job. The tech stated that this was just moisture that needed to dry. Guess what,... same problem occurred. A long story short I ended up eating the cost of $424.00 to have my windshield re-tinted at a different shop. The windshield was re-tinted with no issues, and guess what....It was done right the first time. Please do more research when selecting your tint shop and avoid All Pro Window Tinting. I have attached some photo's that "All Pro Window Tinting" Considers normal with dot matrix.

    IDEAL Window Films - homewindowtinting - Updated May 2026

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